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  Public Ticket #2925485
Filter side bar not functionig properly
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Comments

  • Neema Mwingu started the conversation

    Dear Kevin, I am beginning to get disillusioned by the theme due to several issues that keep happening - one after the other. I have just noted that the filtering side bar is not functioning properly. I have documented the problem in the attached PDF file. Would appreciate your help the soonest. We need to launch the business soon, and would appreciate if this and the other issues raised could be resolved as soon as possible.

    Many thanks. 

  •  2,633
    Kevin replied

    Hi

    I adjusted the display of the attributes.
    When searching by attribute, when the filter is finished, it will automatically check that the products contain the remaining attributes, if not, the attributes will be hidden, this is the default feature from the Yith plugin.

    thanks


  • Neema Mwingu replied

    Dear Kevin, this is noted. Its just that the theme functions different hence i had different expectations. I have cleared cache and there is still one issue with regards to the price filtering slider. Please see the attachment for further details.

    Thanks.

  •  2,633
    Kevin replied

    Hi

    I have adjusted the price filter to work correctly, please clear the Cache and check again on the site
    https://prnt.sc/20y1usx

    thanks


  • Neema Mwingu replied

    Dear Kevin, this has not been resolved yet. After selecting a particular color or size, I still get the box to input price range (instead of a slider). See the attached screenshot. 

  • Neema Mwingu replied

    please note that I cleared cache 

  •  2,633
    Kevin replied

    Hi Neema Mwingu

    Please check in incognito browser
    https://prnt.sc/21hk5fq
    I have tested many different devices and it is working correctly

    Thanks