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  Public Ticket #2965089
Your theme (Karo) contains outdated copies of some WooCommerce template files.
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Comments

  • Victor Tsorakidis started the conversation

    Report Below:

    `
    ### WordPress Environment ###

    WordPress address (URL): https://platinum934.com
    Site address (URL): https://platinum934.com
    WC Version: 6.1.1
    REST API Version: ✔ 6.1.1
    WC Blocks Version: ✔ 6.5.2
    Action Scheduler Version: ✔ 3.4.0
    WC Admin Version: ✔ 3.0.3
    Log Directory Writable: ✔
    WP Version: 5.8.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: ✔
    WP Cron: ✔
    Language: en_US
    External object cache: ✔

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.4.27
    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 5000
    cURL Version: 7.66.0
    OpenSSL/1.1.1l-fips

    SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 6.1.1
    WC Database Prefix: gkq_
    Total Database Size: 70.78MB
    Database Data Size: 60.96MB
    Database Index Size: 9.82MB
    gkq_woocommerce_sessions: Data: 16.02MB + Index: 1.02MB + Engine InnoDB
    gkq_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    gkq_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    gkq_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    gkq_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    gkq_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    gkq_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    gkq_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    gkq_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    gkq_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    gkq_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    gkq_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    gkq_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    gkq_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    gkq_actionscheduler_actions: Data: 1.30MB + Index: 1.03MB + Engine InnoDB
    gkq_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    gkq_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    gkq_actionscheduler_logs: Data: 1.42MB + Index: 0.50MB + Engine InnoDB
    gkq_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    gkq_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    gkq_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    gkq_giftvouchers_activity: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    gkq_giftvouchers_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    gkq_giftvouchers_setting: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    gkq_giftvouchers_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    gkq_gla_budget_recommendations: Data: 0.20MB + Index: 0.11MB + Engine InnoDB
    gkq_gla_merchant_issues: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    gkq_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    gkq_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    gkq_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    gkq_options: Data: 3.52MB + Index: 0.08MB + Engine InnoDB
    gkq_pimwick_gift_card: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    gkq_pimwick_gift_card_activity: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    gkq_postmeta: Data: 8.52MB + Index: 4.03MB + Engine InnoDB
    gkq_posts: Data: 2.52MB + Index: 0.28MB + Engine InnoDB
    gkq_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
    gkq_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    gkq_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    gkq_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    gkq_revslider_navigations: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    gkq_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    gkq_revslider_sliders: Data: 1.52MB + Index: 0.02MB + Engine InnoDB
    gkq_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    gkq_revslider_slides: Data: 4.52MB + Index: 0.02MB + Engine InnoDB
    gkq_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    gkq_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    gkq_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    gkq_sgs_log_events: Data: 17.02MB + Index: 0.00MB + Engine InnoDB
    gkq_sgs_log_visitors: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
    gkq_termmeta: Data: 0.17MB + Index: 0.17MB + Engine InnoDB
    gkq_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    gkq_term_relationships: Data: 0.17MB + Index: 0.09MB + Engine InnoDB
    gkq_term_taxonomy: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
    gkq_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    gkq_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    gkq_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    gkq_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    gkq_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    gkq_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    gkq_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    gkq_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    gkq_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    gkq_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    gkq_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    gkq_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    gkq_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    gkq_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    gkq_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    gkq_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    gkq_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    gkq_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    gkq_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    gkq_yoast_indexable: Data: 1.52MB + Index: 0.47MB + Engine InnoDB
    gkq_yoast_indexable_hierarchy: Data: 0.09MB + Index: 0.14MB + Engine InnoDB
    gkq_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    gkq_yoast_primary_term: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    gkq_yoast_prominent_words: Data: 0.13MB + Index: 0.20MB + Engine InnoDB
    gkq_yoast_seo_links: Data: 0.47MB + Index: 0.23MB + Engine InnoDB

    ### Post Type Counts ###

    attachment: 1243
    elementor_library: 1
    ftc_brand: 40
    ftc_footer: 59
    ftc_header: 33
    ftc_portfolio: 18
    ftc_team: 4
    ftc_testimonial: 20
    gift_card: 1
    mc4wp-form: 1
    nav_menu_item: 68
    page: 31
    post: 97
    product: 357
    product_variation: 7
    shop_order: 10
    wpcf7_contact_form: 10
    wpforms: 2
    yith_wcan_preset: 1

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (41) ###

    Redux: by Extendify – 4.3.7
    Contact Form 7: by Takayuki Miyoshi – 5.5.4
    Duplicate Page: by mndpsingh287 – 4.4.7
    Elementor: by Elementor.com – 3.5.3
    ELEX WooCommerce Bulk Edit Products, Prices & Attributes (Basic): by ELEXtensions – 1.2.2
    Facebook for WooCommerce: by Facebook – 2.6.9
    FTC Instagram Feed: by FTC - Team – 1.0
    FTC Importer: by ThemeFTC – 1.2.1
    Google Listings and Ads: by WooCommerce – 1.10.0
    Header-Marquee: by  – 1.1
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.8.0
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
    Mega Main Menu: by MegaMain.com – 2.2.1
    Menu Icons: by ThemeIsle – 0.12.9
    Minimal Coming Soon & Maintenance Mode: by WebFactory Ltd – 2.33
    PDF Embedder: by WP PDF Embedder Team – 4.6.4
    PW WooCommerce Gift Cards Pro: by Pimwick
    LLC – 1.360

    Slider Revolution: by ThemePunch – 6.5.6
    SiteGround Optimizer: by SiteGround – 6.0.5
    SiteGround Security: by SiteGround – 1.1.3
    Stock Export and Import for WooCommerce: by Aspen Grove Studios – 1.0.5
    ThemeFTC for Elementor: by ThemeFTC Team – 1.0.6
    ThemeFTC: by ThemeFTC Team – 1.1.3
    Product Feed for Pinterest Product Catalogs: by Mehmet Cenk Yenikoylu – 1.0.4
    CTX Feed: by WebAppick – 4.4.45
    Variation Swatches for WooCommerce: by RadiusTheme – 2.1.1.4
    Payment Plugins for Stripe WooCommerce: by Payment Plugins
    [email protected] – 3.3.15

    WooCommerce Stripe Gateway: by WooCommerce – 6.0.0
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.7
    WooCommerce Payments: by Automattic – 3.6.0
    WooCommerce PayPal Payments: by WooCommerce – 1.6.4
    WooCommerce: by Automattic – 6.1.1
    WordPress Importer: by wordpressdotorg – 0.7
    Yoast SEO Premium: by Team Yoast – 17.9
    Yoast SEO: by Team Yoast – 17.9
    SiteGround Central: by SiteGround – 2.0.3
    WPForms Lite: by WPForms – 1.7.2
    Yoast SEO: WooCommerce: by Team Yoast – 14.5
    YITH WooCommerce Ajax Product Filter: by YITH – 4.6.0
    YITH WooCommerce Compare: by YITH – 2.10.0
    YITH WooCommerce Wishlist: by YITH – 3.5.0

    ### Inactive Plugins (1) ###

    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.3.0

    ### Dropin Plugins (1) ###

    object-cache.php: Memcached

    ### Settings ###

    API Enabled: ✔
    Force SSL: ✔
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    gift-card (gift-card)
    grouped (grouped)
    pw gift card (pw-gift-card)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Shop base: #565 - /shop/
    Cart: #609 - /shopping-cart/
    Checkout: #605 - /checkout/
    My account: #607 - /my-account/
    Terms and conditions: #17289 - /terms-conditions/

    ### Theme ###

    Name: Karo
    Version: 2.2.1
    Author URL: http://demo.themeftc.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: karo/woocommerce/archive-product.php
    karo/woocommerce/checkout/form-checkout.php
    karo/woocommerce/content-product.php
    karo/woocommerce/content-single-product.php
    karo/woocommerce/content-widget-product.php
    karo/woocommerce/global/quantity-input.php
    karo/woocommerce/loop/add-to-cart.php
    karo/woocommerce/loop/loop-end.php
    karo/woocommerce/loop/loop-start.php
    karo/woocommerce/loop/orderby.php
    karo/woocommerce/loop/pagination.php
    karo/woocommerce/myaccount/my-address.php
    karo/woocommerce/single-product/add-to-cart/variable.php version 5.0.0 is out of date. The core version is 6.1.0
    karo/woocommerce/single-product/product-image.php
    karo/woocommerce/single-product/product-thumbnails.php
    karo/woocommerce/single-product/rating.php
    karo/woocommerce/single-product/related.php
    karo/woocommerce/single-product/tabs/tabs.php
    karo/woocommerce/single-product.php
    karo/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0

    Outdated Templates: ❌
                        
                        
                            Learn how to update

    ### WooCommerce PayPal Payments ###

    Onboarded: ✔
    Shop country code: IE
    WooCommerce currency supported: ✔
    PayPal card processing available in country: –
    Pay Later messaging available in country: –
    Webhook status: –
    Vault enabled: ✔
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –

    ### WooCommerce Payments ###

    Version: 3.6.0
    Connected to WPCOM: Yes
    Blog ID: 197276225
    Account ID: -

    ### Action Scheduler ###

    Complete: 1,745
    Oldest: 2021-12-27 07:06:26 +0000
    Newest: 2022-01-24 15:06:18 +0000

    Failed: 137
    Oldest: 2021-09-23 21:08:25 +0100
    Newest: 2021-11-02 17:13:29 +0000

    Pending: 10
    Oldest: 2022-01-24 15:34:46 +0000
    Newest: 2022-01-29 10:38:13 +0000

    ### Status report information ###

    Generated at: 2022-01-24 15:06:56 +00:00
    `

  • Victor Tsorakidis replied

    It s ok

  •  2,262
    Kevin replied

    Hi Victor Tsorakidis

    Those are 2 template overrides on theme from Woocommerce, We have helped you to fix this problem, Please clear the Cache and check this issue again on site

    Thanks !

    Best regards !

    Kevin, ThemeFTC technical expert.