Okay
  Public Ticket #2990300
organico theme
Closed

Comments

  • Alec started the conversation
    February 25, 2022 at 5:40pm

    I have downloaded the 2.1 version as you instructed have added the theme theme files via ftp, however the updated version is still not appearing via the theme dashboard and I stoll have a unclickable black screen. I am losing sales please help ASAP

  •  2,570
    Kevin replied
    February 26, 2022 at 1:52am

    Hi Alec

    Please provided purchase code, your wp-admin account, I will check the details of the problem and help you adjust on the site

    Thank you !

  • Alec replied
    February 26, 2022 at 11:33am

    Thank You!

    http://ouhm.co.uk/wp-admin

    user: alec

    pass: sushi123

  •  2,570
    Kevin replied
    February 28, 2022 at 1:54am

    Hi Alec

    I have adjusted it, Please clear the Cache and check again on the site

    Thanks !

  • Alec replied
    March 23, 2022 at 3:06pm

    Thank you Kevin, I am having an issue trying to find where to change the logo on the shopping pages. It keeps reverting to the default theme logo https://ouhm.co.uk/shop-2/

  •  2,570
    Kevin replied
    March 24, 2022 at 2:08am

    Hi Alec !

    Please set the general logo on the site at Appearance->Themes options->general->Logo & Favicon and set it here
    # Before you didn't install the Redux Framework plugin to activate Theme options, I helped you to activate it and everything is showing up fine

    Thanks !