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  Public Ticket #3049599
related products invisible
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Comments

  • silke started the conversation
    May 23, 2022 at 2:51pm

    hi,

    i have one more problem with Crona theme.

    the related products section on single products page is displayed, yet the content is invisible. it is there, i can see it in source code and even the links are working, yet no image/text is visible.

    same with upsells/cross sells ...

    how can i fix this?


  •  2,633
    Kevin replied
    May 24, 2022 at 1:30am

    Hi Silke,

    Please provide admin access information, we will help you edit the site.

    Thank you!

  • silke replied
    May 24, 2022 at 9:34am

    hi kevin,

    thanks for your answer.

    isn't there a way you could give me some hint what to do by myself, please?

    i am currently working on the site all day; we would probably get in each other's way.

    plus, as i will keep working with your theme on this site, i'd really like to understand the correlations.

    best regards,

    silke

  •  2,633
    Kevin replied
    May 24, 2022 at 12:41pm

    Hello Silke,

    You do not submit website and admin, how can we control errors on your site?

    Thank you!

  •   silke replied privately
  •  2,633
    Kevin replied
    May 25, 2022 at 4:36am

    Hello Silke,

    1. (related products) You go to the link, and remove 2 styles, attached photos below (photo 1).

    2. (upsells / cross sell) You edit products to add products for upsells / cross sell, attached image below (Figure 2).

    Thank you!

  • silke replied
    May 26, 2022 at 3:08pm

    thank you kevin, no 1 was what i needed.

    so now it works. 

  •   silke replied privately
  •  2,633
    Kevin replied
    May 27, 2022 at 2:28am

    Hi Silke,

    Just got the WordPress 6.0 update, I updated and checked on my site and found no errors.

    Thank you!