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  Public Ticket #3050210
Instagram feed plugin
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Comments

  • Kavit Nagi started the conversation

    I am unable to install the FTC instagram plugin on my site using Karo.

    The message and error revived is as below : 

    Downloading installation package from /home3/seedbead/public_html/wp-content/themes/karo-elementor/inc/plugins/ftc-instagram-feed.zip…

    Download failed. A valid URL was not provided.


    Can i please be sent the plugin directly or sown a url to download it from?

  •  2,558
    Kevin replied

    Hi Kavit Nagi,

    Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site.

    Thank you!

  •   Kavit Nagi replied privately
  •  2,558
    Kevin replied

    Hello Kavit Nagi,

    FTC instagram plugin is now deprecated, we will remove it from your site.

    Thank you!

  • Kavit Nagi replied

    Ok, that is unfortunate.

    Is there any alternative?


    I have some more problems i hope you can help: 

    1 . The logo on mobile is different from the website, how to fix this?

    2. How can i change font color for links and regular text?

  •  2,558
    Kevin replied

    Hello Kavit Nagi,

    1. I adjusted the text color for you.

    2. I helped you edit the mobile logo.

    3. Where do you want to change the color of the links and text? Can you give me detailed information through attached pictures or videos?

    Thank you!

  • Kavit Nagi replied

    Hi Kevin, 

    Thank you very much for the help and adjustments made. they seem to all working well

    The places that need text color fixes are as follows : 

    I have attached images to show the areas with text that still wont suit the dark theme.

    1.The first screenshot is taken from the dashboard page and the links on the left as well as text are all very hard to see.

    2.In addition the color of the links not selected in the navigation bar are also too dark and cant be seen easilt

    3.The second screenshot is from the contact us page and shows one of the sub headings in grey, this is also too dark.

    Attached files:  Screenshot (153).png
      Screenshot (151).png

  •  2,558
    Kevin replied

    Hello Kavit Nagi,

    I edited it, deleted the buffer and checked the website.

    Thank you!

  • Kavit Nagi replied

    Thank you very much Kevin, 

    Everything seems to be good. I appreciate the quick work.


    My last query for now is simply about the performance, The home page seems to hang very often and has slow loading times, Is there something i can do to make this experience better?

  •  2,558
    Kevin replied

    Hello Kavit Nagi,

    You can refer to WP Rocket paid pluign that we are also using to optimize the website, we will help you configure the most effective way in the content to optimize page load efficiency.

    Thank you!

  • Kavit Nagi replied

    Thank you, I will look in to it and the communicate.

    I have come across a few more things that need attention, I need help with the following.

    1. On the single product page the Description box formatting is all white and not readable, please have a look and apply darker colors acordingly.

    2. I want to remove the size chart that appears on the individual product page. I will not be using it on any product so i want it to be disabled / removed.

    3. On the single product page, there is an image on the right sidebar that doesnt load. How can i access this section to update the image? i have uploaded an image to use already, named single-img


    Attached files:  single product.png

  •  2,558
    Kevin replied

    Hello Kavit Nagi,

    I have edited it, you can add photos on the detailed page, you can view the image attached below.

    Thank you!

    Attached files:  Screenshot_8.png