Okay
  Public Ticket #3135368
Elementor crashes on a shop page
Closed

Comments

  •  1
    Mirek started the conversation
    September 29, 2022 at 8:44am

    Dear FTC Team,

    I don't know why, but I cannot edit shop page. I got an information from Elementor that it crashed ;-/. Could you have a look into it?

    4951653245.png


    Thank you

  •  233
    Martin replied
    September 30, 2022 at 8:23am

    Hi Mirek,

    The Shop page is a blank page of WooCommerce. You can not edit it.

    Thank you!

    Best Regards,

    Martin - ThemeFTC Support Team

  •  1
    Mirek replied
    September 30, 2022 at 8:26am

    Thanks Martin,
    What do you mean "blank page"? This is my shop page https://gemour.pl/produkty/. How it can be blank?

    Kind Regards,

  •  233
    Martin replied
    September 30, 2022 at 2:39pm

    Hi Mirek,

    It means that there is no content inside the page in Backend. It's used to configure the layouts only.

    The products are called in the Hook of WooCommerce. You can see the attached screenshot.

    Thank you for understanding!

    Attached files:  shop-page.png

    Best Regards,

    Martin - ThemeFTC Support Team

  •  1
    Mirek replied
    September 30, 2022 at 3:26pm

    OK, Thanks!

  •  233
    Martin replied
    October 1, 2022 at 12:22am

    You're welcome!

    Best Regards,

    Martin - ThemeFTC Support Team