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  Public Ticket #3165145
FTC products & Woocommerce products issue
Closed

Comments

  •  1
    Mirek started the conversation

    Dear FTC team,

    1) I found the issue with two blocks from WP Bakery "FTC products" and "Woocommerce products". It seems that products do not display one next to another based on columns and amount of product settings.<screen>. You can test it on the draft page "Pomysł na prezent". 

    2) There is also another different issue. When someone will open the full-screen image on the product page, it's not possible to close it No button "x" or clicking anywhere doesn't close the preview. mobile.jpg and desktop.jpg screenshots

    Could you have a look into it?


    Thank you!

    Attached files:  screencapture-gemour-pl-2022-11-11-12_20_25.png
      mobile.png
      desktop.png

  •  2,567
    Kevin replied

    Hi Mirek,

    1. Can you leave a link to the draft page you said?

    2. Button icon I have edited for you, you clear the cache and check the site again.

    Thank you!

  •  1
    Mirek replied

    Yes, of course.

    https://gemour.pl/na-prezent/ (you need to be logged in)

    Thank you

  •  2,567
    Kevin replied

    Hi Mirek,

    Sorry for the late reply.
    I have edited the products for you, you clear the cache and check the site again.

    Thank you!

    Attached files:  Screenshot_3.png

  •  1
    Mirek replied

    hello Kevin,
    Thank you, looks good.

    I have to questions:

    1) Something wrong is with "Ftc products" because even if i set number of columns, it doesn't respect the configuration for columns and limit of products(Section in the middle named "WYSTRÓJ DOMU")



    3166451242.png
    5665376931.png

    Could you look into it?

    2) Is it possible to have the in `Image carousel` all fields filled with images without empty space like in image below?

    1957986396.png
    This is when it is the last image in carousel.

    3) Do you know any way (even hardcoding) how to change the menu layout on the products page?? Asking because now I on all pages I have header6 but on the products page there is header4 because I cannot change it. Unfortunately, I'd like to add another link to menu .

    Thank you for your replies
    7327450918.png

    3140912828.png
  •  2,567
    Kevin replied

    Hi Mirek,

    1. (FTC products) I have edited and checked on home page , you can check again, attached pictures 1 and 2.

    2. (Image carousel) I edited and checked on home page , you can check again, attached pictures 3 and 4.

    3. (Header-layout) I have edited the product detail page header to be the same as the header of all other pages.

    Thank you!

    Attached files:  Screenshot_2.png
      Screenshot_1.png
      Screenshot_3.png
      Screenshot_4.png

  •  1
    Mirek replied

    hey Kevin,
    3. Wonderful. Thank you!

    2. yes, but still when I set 3 columns in the image carousel and I will walk to the end, it leaves empty spaces(look carousel.gif)

    1. Seems good but now it has created empty areas on the shopping page(https://gemour.pl/produkty/ , look screenshots) and I'm not sure but it seems that it aligns images to the right?(can it be to the left or configurable?)

    I suggest testing changes here https://gemour.pl/na-prezent/ (after logging in because it's still draft) and confirming that after changes produkty is not damaged.

    5277897335.png

    Attached files:  Screenshot at Nov 15 10-25-59.png
      carousel.gif
      Screenshot at Nov 15 10-25-47.png
      Screenshot at Nov 15 10-25-08.png

  •  2,567
    Kevin replied

    Hi Mirek,

    I have edited the site for you, please clear the cache and check the site again.

    Thank you!

  •  1
    Mirek replied

    Hey Kevin,

    1. Thank you very much. It seems that for 4 columns it works, but when I set 5 columns in a row, the layout crashed;-|.


    4825333677.png

    2. Not sure if I cleaned my cache correctly but still I see empty spaces there. It seems that there are to many transitions(buttons) on the carousel. I think, the algorithm of transitions should be:
    buttons amount = number_of slides_slides - (columns - 1) => haven't tested it.

    Thank you Kevin!

  •  2,567
    Kevin replied

    Hi Mirek,

    1. (columns 5) I tried and edited for you, attached image.

    2. (carousel) I don't have any way to solve it yet.

    Thank you!

    Attached files:  Screenshot_8.png

  •  1
    Mirek replied

    Hello Kevin,

    1. Works very good. Thank you very much!

    2. OF course, it's not super important ;-)

    Thank you Kevin!

  •  2,567
    Kevin replied

    Hi ,

    You're welcome!

    Please let us know if we can be of further assistance.

    If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.

    It only takes a moment and really helps us to keep doing what we do best :)

    Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.

    Many thanks in advance!

  •  1
    Mirek replied

    Definitely, i will rate your product ;-)

  •  1
    Mirek replied

    Dear Kevin,

    When I switched from "Woocommerce products" to "FTC products" still other sections crashed ;-/(screenshot). Could you look into it?

    Thank you


    Attached files:  screencapture-gemour-pl-na-prezent-2022-11-16-10_42_52-min.png

  •  2,567
    Kevin replied

    Hi Mirek,

    Glad to help you, you need any help just contact us, we are always happy to help you.

    Thank you!

  •  1
    Mirek replied

    When I switched from "Woocommerce products" to "FTC products" still other sections crashed ;-/(screenshot). Could you look into it?

    Thank you

    Attached files:  screencapture-gemour-pl-na-prezent-2022-11-16-10_42_52-min.png

  •  1
  •  2,567
    Kevin replied

    Hi Mirek,

    I have edited for you, you clear the cache and check the site again.

    Thank you!

  •  1
    Mirek replied

    Looks very good.
    Thank you!!!


  •  2,567
    Kevin replied

    Hi Mirek,

    You're welcome.

    Thank you!