Okay
  Public Ticket #3217557
Pages not working, crashing
Closed

Comments

  • Jukka started the conversation

    Hi, I already reported this last year, and Kevin checked and reported it is working fine, but I still can not add or edit any of the pages in our site... trying to add or edit existing page results in crash, see the attachment.  I wonder what can cause this, and why Kevin can use it, I can not.  Is something done differently?  I just go to this "Pages" menu, choose "All pages" and then example try to edit "Checkout" page.  Or any page.  Also tried in another browser, same result. Is the editor different, how can you choose which editor one is using?

    Haven't had to use that for months, so was hoping all the updates for different modules would have fixed this by now, but no.  And now I need to do some changes, and it is not happening before figuring this out.

    The changes I need is add a CAPTCHA to the user signup, since our store is polluted by tens of fake automated signups every day..  also pointers to have to add this CAPTCHA, is welcome.

    We are running the Caro Bakery theme, with all the latest WP, WC and plugin updates installed.

  • Jukka replied

    forgot the attachment...

    Attached files:  Untitled.png

  •  2,633
    Kevin replied

    Hi Jukka,

    I still edit all the pages in the pages, you need the Backend Editor to edit the page.

    Thank you!

    Attached files:  Screenshot_5.png
      Screenshot_4.png

  • Jukka replied

    Yes I was suspecting it must be something like this, need to use another editor etc.

    Now the problem still is, where can I change the editor, when I can not open the page. Like said, every page crashes when I try to open them to edit.  Now this "Classic Home" page that you had visited, THAT one I can open, but no other pages.

    Same thing earlier, when you created the "aaaaaaaaa" page, I could open that to edit, when all the other pages crash when trying to open for edit.  At the moment, even that page crashes, if I try to open it to edit (by clicking it in the page list).


    So am I still doing something wrong, what are the exact steps to open a page to edit.  Or is something broken, and for some reason you can open them, but not me??  You have to install something in your own computer, to make it work, or something??   These page edit/add new they used to work earlier normally, but at some point something happened, and ever since i have not been able to edit or add any page.

  •  2,633
    Kevin replied

    Hi Jukka,

    Sorry for the late reply.
    I don't install anything, I still edit-page on your site normally, you can try Deactivate each plugin to check.

    Thank you!