"Yoast SEo Plugin not working" (#3230880) / ThemeFTC

Comments

David B started the conversation

February 13, 2023 at 5:03pm

I have the Yoast SEO Plugin and there is an error code when trying to configure the plugin.

I am reachiong out here because when I go into troubleshooting mode and try to setup the plugin with a different Theme installed I do not get a message, which leads me to believe it's the theme that is the issue.

Has anyone else had this issue with Yoast??

The error says:

Error parsing the response to JSON.

Response

<!DOCTYPE html>
<html lang="en-US">
<head>
	<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
	<meta name="viewport" content="width=device-width">
		<meta name='robots' content='noindex, follow' />
	<title>WordPress › Error</title>
	<style type="text/css">
		html {
			background: #f1f1f1;
		}
		body {
			background: #fff;
			border: 1px solid #ccd0d4;
			color: #444;
			font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;
			margin: 2em auto;
			padding: 1em 2em;
			max-width: 700px;
			-webkit-box-shadow: 0 1px 1px rgba(0, 0, 0, .04);
			box-shadow: 0 1px 1px rgba(0, 0, 0, .04);
		}
		h1 {
			border-bottom: 1px solid #dadada;
			clear: both;
			color: #666;
			font-size: 24px;
			margin: 30px 0 0 0;
			padding: 0;
			padding-bottom: 7px;
		}
		#error-page {
			margin-top: 50px;
		}
		#error-page p,
		#error-page .wp-die-message {
			font-size: 14px;
			line-height: 1.5;
			margin: 25px 0 20px;
		}
		#error-page code {
			font-family: Consolas, Monaco, monospace;
		}
		ul li {
			margin-bottom: 10px;
			font-size: 14px ;
		}
		a {
			color: #0073aa;
		}
		a:hover,
		a:active {
			color: #006799;
		}
		a:focus {
			color: #124964;
			-webkit-box-shadow:
				0 0 0 1px #5b9dd9,
				0 0 2px 1px rgba(30, 140, 190, 0.8);
			box-shadow:
				0 0 0 1px #5b9dd9,
				0 0 2px 1px rgba(30, 140, 190, 0.8);
			outline: none;
		}
		.button {
			background: #f3f5f6;
			border: 1px solid #016087;
			color: #016087;
			display: inline-block;
			text-decoration: none;
			font-size: 13px;
			line-height: 2;
			height: 28px;
			margin: 0;
			padding: 0 10px 1px;
			cursor: pointer;
			-webkit-border-radius: 3px;
			-webkit-appearance: none;
			border-radius: 3px;
			white-space: nowrap;
			-webkit-box-sizing: border-box;
			-moz-box-sizing:    border-box;
			box-sizing:         border-box;
			vertical-align: top;
		}
		.button.button-large {
			line-height: 2.30769231;
			min-height: 32px;
			padding: 0 12px;
		}
		.button:hover,
		.button:focus {
			background: #f1f1f1;
		}
		.button:focus {
			background: #f3f5f6;
			border-color: #007cba;
			-webkit-box-shadow: 0 0 0 1px #007cba;
			box-shadow: 0 0 0 1px #007cba;
			color: #016087;
			outline: 2px solid transparent;
			outline-offset: 0;
		}
		.button:active {
			background: #f3f5f6;
			border-color: #7e8993;
			-webkit-box-shadow: none;
			box-shadow: none;
		}
			</style>
</head>
<body id="error-page">
	<div class="wp-die-message"><p>There has been a critical error on this website.</p><p><a href="https://wordpress.org/support/article/faq-troubleshooting/">Learn more about troubleshooting WordPress.</a></p></div></body>
</html>

268
Martin replied
February 14, 2023 at 9:32am
Hi David B,
We have never seen such error before. The theme is compatible with the Yoast SEO plugin. We already tested it work fine from our end. You should check the configurations of the plugin again. Or let us access to the site so we'll investigate it further.
Thank you for your feedback!
Best Regards,
Martin - ThemeFTC
Jukka replied
March 1, 2023 at 5:12pm
We have the exact same problem, and error message. Did you find any solution for that?
David B replied
March 1, 2023 at 9:06pm
I did find a solution on one of the quora threads I think.

I basically had to disable all the plugins,

I went into troubleshoot mode (which I may have needed to download something to do a tourbleshoot mode)

In troubleshoot mode I went to theme and switched the wordpress theme to one of the blank themes.

Then I went through the Yoast stuff and after it works and you leave troubleshoot mode

You end up back in the Organico theme and Yoast works.

If my memory serves me right
268
Martin replied
March 2, 2023 at 3:55am
Thanks for Sharing your Experience with others!
Best Regards,
Martin - ThemeFTC
Jukka replied
March 2, 2023 at 10:53pm
For me, temporarily disabling ThemeFTC fixed this, then the Yoast SEO First-time configuration "SEO Data Optimisation" went through fine. Had also the Karo theme switched to the plain "twenty twenty-three" theme, unfortunately didn't test first with the Karo theme active.
268
Martin replied
March 3, 2023 at 8:43am
Thanks for the feedback!
Best Regards,
Martin - ThemeFTC
Jukka replied
March 8, 2023 at 4:37pm
Tested today again, when YOAST SEO suggested rerunning the Data Optimisation, and only deactivating ThemeFTC temporarily is enough, no need to change to another theme.

So very clearly something in the ThemeFTC plugin is messing up with Yoast SEO Optimisation process.
268
Martin replied
March 10, 2023 at 1:54am
Hi Jukka,
Please send us some screenshots of the problem. We'll check it further.
Thanks!
Best Regards,
Martin - ThemeFTC
Jukka replied
March 10, 2023 at 6:20am
I think it is basically the same error message the original poster had. Attached.

The error link directs to https://yoast.com/help/we-couldnt-complete-the-optimization-of-your-seo-data/#utm_source=yoast-seo&utm_medium=software&utm_term=optimization-failed&utm_content=tools&php_version=8.1&platform=wordpress&platform_version=6.1.1&software=free&software_version=20.2.1&days_active=30plus&shortlink=4f3

Attached files: error.txt
sc1.png
268
Martin replied
March 10, 2023 at 8:10am
Thanks for the info!
We'll investigate it further.
Best Regards,
Martin - ThemeFTC
Jukka replied
March 13, 2023 at 10:35am
Also noticed that after deactivating ThemeFTC, succesfully running the Yoast SEO Optimisation, and then reactivating ThemeFTC plugin, Yoast SEO right away asks to rerun the Optimisation...

"We need to re-analyse some of your SEO data because of a change in the visibility of your taxonomies. Please help us do that by running the SEO data optimisation.

We estimate this will take less than a minute.

Start SEO data optimisation"
268
Martin replied
March 13, 2023 at 10:48am
Thanks!
Best Regards,
Martin - ThemeFTC