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  Public Ticket #3237733
activation for variations
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  • Geseell started the conversation

    I am trying to set up/activate my "Shop Variations- Image V2" in my customized Karo theme, but I haven't been successful, I get some variations but they do not look like in the default Karo theme# 26. Either in the shop list of products or on the individual product page. Could you let me know what might be the problem?

    I am also sending the links and photos of the variations I get.

    https://mexicoartisans.shop/product-category/jewelry/silver/farida-kahlo/

    https://mexicoartisans.shop/product/mexican-silver-classic-rosettes-dangle-earrings/

    Thanks

  •  282
    Martin replied

    Hi Geseell,

    Please go to Appearance > Theme Options > eCommerce > WooCommerce > Active Variation to enable variations in the Shop page.

    In terms of the image variation in product details page, you have to choose Type "Image" for the attribute.

    See the attached screenshots.

    Thanks for using our theme!

    Best Regards,
    Martin - ThemeFTC

  • Geseell replied

    Thank you very much. I think I managed to fix the images on the product page. I can see the image options variations now. But what I cannot see yet is the shop variations (general shop page), not sure why. I followed the instructions you gave me already. Do you think you can tell me why? or what do I need to activate next?

    Thanks a lot

  •  282
    Martin replied

    Hi Geseell,

    Please follow the instruction inside the attached screenshot.

    Thanks!

    Best Regards,
    Martin - ThemeFTC

  • Geseell replied

    Martin, thank you very much for your help. So I followed your instructions and the swatches (Image Ver 2) are fixed.

    Now, I am having another issue. the gallery photos are shown on the shop page, below the main image for each individual listing. I am sending a photo so you can check it out. I already tried all the customizations tabs, Elementor, theme options, pages, etc. and I just cannot deactivate them from there. I do not want to show those gallery photos on that specific page,  I just want them inside the individual product page.
    Thanks

    Attached files:  Galery photos.jpg

  •  282
    Martin replied

    Hi Geseell,

    You can turn it off in Appearance > Theme Options > eCommerce > WooCommerce > Active Gallery. We noticed that you done it already.

    Well donesmile.png

    Best Regards,
    Martin - ThemeFTC

  • Geseell replied

    Thank you :)

  •  282
    Martin replied

    You're welcome!

    Best Regards,
    Martin - ThemeFTC