Hi, after some updates I just noticed that our checkout page does not ask delivery address at all, only billing address, and the checkout fails of course. What could have caused this, tried to find out the options for checkout, unsuccesfully... This is URGENT matter of course, noticed when orders stopped coming in.
From woocommerce/settings/shipping/shipping options I could turn "force shipping to customer billing address" on, and now people can order again, but of course better if find out where did the "shipping address" fields disappear.
Hi, after some updates I just noticed that our checkout page does not ask delivery address at all, only billing address, and the checkout fails of course. What could have caused this, tried to find out the options for checkout, unsuccesfully... This is URGENT matter of course, noticed when orders stopped coming in.
Attached files: Untitled.png
From woocommerce/settings/shipping/shipping options I could turn "force shipping to customer billing address" on, and now people can order again, but of course better if find out where did the "shipping address" fields disappear.
Hi Jukka,
We sincerely apologize for the inconvenience!
The problem was resolved. See the attached screenshot.
We'll update new theme version ASAP.
Thanks so much for your feedback!
Attached files: shipping-address.png
Best Regards,
Martin - ThemeFTC Support Team
Thx
You're welcome!
Best Regards,
Martin - ThemeFTC Support Team