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  Public Ticket #3370109
FTC Products slider not working
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Comments

  •  1
    Ivan Lemus started the conversation

    Hi,

    I just bought KARO theme for woocommerce, but I am interested in setting up the DEMO # 7 FULL SLIDE.  So, I setup WP and uploaded the WP Bakery theme and the Products Sliders don't work... They just display the loader gif in a big square and they don't line up like the demo.

    Can you please tell me if I need to downgrade to a specific version of woocommerce or Wordpress? OR what else do I need to do.

    Also, the FTC Importer gets stuck on 45% when doing the Full Import. Even when I try to import only the demo content.

    Please, see screenshots attached.


    Ivan

    Attached files:  Screen Shot 2023-05-14 at 19.39.44.png
      Screen Shot 2023-05-14 at 19.40.38.png

  •  2,570
    Kevin replied

    Hi Ivan,

    Please send:

    - Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,

  •   Ivan Lemus replied privately
  •  2,570
    Kevin replied

    Hi Ivan,

    I am checking your site, will update you when it's done.

    Thanks for your patience.

    Regards,

  •  2,570
    Kevin replied

    Hi Ivan,

    Fixed. Please check your site again.

    Regards,

  •  1
    Ivan Lemus replied

    Awesome... thanks.

  •  2,570
    Kevin replied

    Hi Ivan,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we're always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/karo-jewelry-diamond-woocommerce-wordpress-theme/20544567

    Your feedback is the motivation to improve our work and services.

    Regards,