After purchasing the theme, you upload the installable theme file to your site at Appearance -> Themes and activate it. Then you need to go to Appearance -> Install Plugins, download and activate all the plugins required by the theme.
Finally you can go to the FTC Importer in the menu admin panel and press Full Import, waiting for the process to 100%, the demo content has been imported successfully.
+ Please note that: For the themes have many Homepages, by default we import the "Home-1" only. If you want to use another Homepage, you can go to FTC Importer -> Homepages Importer, click on the Homepage and import it.
If you encounter any issues while importing, please provide us the Backend(wp-admin) access the site. We'll do our best to help.
Thansk for answer. I did all that steps. I send to you homepage import and after. You can see attachments.THis homepage isn't like your demo.Web site hasn't got full pages, full photos etc.
Thanks for answer. I changed profile's role. By the way, can you write the steps you did while solving it? If I need to reload the site or for some other reason I encounter the same problem again so I can fix it myself
I chose the demo what is number is 23. When i imported, i couldn't see like your full demo 23. What should i do?
Hi there,
This is Martin from the ThemeFTC team.
After purchasing the theme, you upload the installable theme file to your site at Appearance -> Themes and activate it. Then you need to go to Appearance -> Install Plugins, download and activate all the plugins required by the theme.
Finally you can go to the FTC Importer in the menu admin panel and press Full Import, waiting for the process to 100%, the demo content has been imported successfully.
+ Please note that: For the themes have many Homepages, by default we import the "Home-1" only. If you want to use another Homepage, you can go to FTC Importer -> Homepages Importer, click on the Homepage and import it.
If you encounter any issues while importing, please provide us the Backend(wp-admin) access the site. We'll do our best to help.
Thank you for using our theme!
Best Regards,
Martin - ThemeFTC Support Team
Hi,
Thansk for answer. I did all that steps. I send to you homepage import and after. You can see attachments.THis homepage isn't like your demo.Web site hasn't got full pages, full photos etc.
Best regards
Attached files: homepageimport.png
website.png
Hi Egemen Ozmen,
We sincerely apologize for the inconvenience!
Please provide us Backend(wp-admin) access to your site.
We will check it and help you solve the problem.
Thank you for your feedback!
Best Regards,
Martin - ThemeFTC Support Team
Hi Egemen Ozmen,
Yes, of course.
Thanks for trusting us!
Best Regards,
Martin - ThemeFTC Support Team
Hi Martin,
You're welcome
Hi there,
My problem hasn't solved.
Best Regards
Hi Egemen,
First of all, take my apologies for the delay in answering due to different time zones.
Please upgrade account to admin, it's normal user account only.
Thanks for your patience and have a great weekend.
Regards,
Hi Kevin,
Thanks for answer. I changed profile's role. By the way, can you write the steps you did while solving it? If I need to reload the site or for some other reason I encounter the same problem again so I can fix it myself
Best Regards
Hi Egemen,
First of all, take my apologies for the delay in answering because of the weekend.
I am working on your site, will update you when it's done.
Thanks for your patience.
Regards,
Hi Egemen,
I've fixed your issue. Please check your site again.
Regards,
Hey Kevin,
Thanks for solve. Sorry for late thanks
Best Regards
Hi Egemen,
Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we're always here to help!
If you have a quick minute we always appreciate a 5-star rating on our theme!
https://themeforest.net/item/ordo-organic-responsive-woocommerce-wordpress-theme/20281431
Your feedback is the motivation to improve our work and services.
Have a great Sunday.
Regards,