I have installed your Ordo template and have several problems that I would like to solve. 1. the shop page has menus in English, the displayed categories do not update and do not work. 2. product sliders do not always display images on the homepage 3. how to update the language, i need the guide.
Maybe I didn't explain myself. I don't want language management on the site, I want the shop page to be in Italian.
Then on the shop page "https://madamea.demo-spotte.online/shop-di-madamea/" all the category links don't work. Also I want to change the three links on the shop page "ALL, HOT PRODUCTS, SALES PRODUCTS, VARIATION PRODUCTS" to other categories. How you do it?
There is still a small problem on the shop page. the rectangles that identify the categories must lead to the respective category when clicked, but they don't work. If you hover the mouse over the button, the link is displayed, but clicking does not switch to the category.
You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.
I have another question. I used "Loco Translate" to translate many of the texts into Italian, but I couldn't find the texts you see in the attached file. Where am I?
Hello, some problems no longer occur, but these that I list still remain:
1) in the article card, the title is displayed twice 2) the article image is displayed three times 3) in the shop page, the upper links "ALL HOT PRODUCTS SALES PRODUCTS VARIATION PRODUCTS" are not the links
...and then maybe if you can give me a general check I would be grateful
I'll try to explain myself better (I'm attaching screenshots of the shop not the homepage). 1) the articles are displayed on a single line (in red) 2) the footer is gone
Hello and sorry for my english.
I have installed your Ordo template and have several problems that I would like to solve.
1. the shop page has menus in English, the displayed categories do not update and do not work.
2. product sliders do not always display images on the homepage
3. how to update the language, i need the guide.
I'm waiting for you, thank you
Attached files: La-pagina-dello-Shop-di-MadameA.jpg
Hi Luca,
Please provide temporary wp-admin and FTP access, so we can take a closer look and help you.
Regards,
Hello, shure:
wp-admin: themeftc
password: zxa!SXZp4VyP9V9o(k4fUJJb
FTP: ftp.demo-spotte.online
user: u288888040.ftp
password: zxa!SXZp4VyP9V9o(k4fUJJb
folder: madamea (ATTENTION)
Hi Luca,
1, 3. Please read this article https://themeftc.ticksy.com//article/17522/
2. Fixed.
Regards,
Maybe I didn't explain myself. I don't want language management on the site, I want the shop page to be in Italian.
Then on the shop page "https://madamea.demo-spotte.online/shop-di-madamea/" all the category links don't work.
Also I want to change the three links on the shop page "ALL, HOT PRODUCTS, SALES PRODUCTS, VARIATION PRODUCTS" to other categories.
How you do it?
Attached files: La-pagina-dello-Shop-di-MadameA.jpg
Hi,
1. Translation
- You can navigate here to change its title https://prnt.sc/1KNxrtkqU1uH
- For the "View all products" button and Filters , you can use LocoTranslate plugin to translate https://hungpd.name/translating-your-theme-with-loco-translate-plugin/
2. Links
- The filters do not link to any categories, it filters kind of Products only.
Let me know if you need further helps.
Regards,
Hello and thank you for all.
There is still a small problem on the shop page. the rectangles that identify the categories must lead to the respective category when clicked, but they don't work. If you hover the mouse over the button, the link is displayed, but clicking does not switch to the category.
I attach an image of the buttons
Regards
Attached files: La-pagina-dello-Shop-di-MadameA.jpg
Hi Luca,
You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.
Let me know how it goes.
Regards,
Hi Kevin, the problem is in the Redux Framework plugin and therefore in the theme. How is it resolved?
You can come in and check if you want.
Luca
Hi Luca,
I've fixed your issue. Please check your site again.
Regards,
Hi Kevin thank you.
I have another question. I used "Loco Translate" to translate many of the texts into Italian, but I couldn't find the texts you see in the attached file. Where am I?
Regards
Attached files: OFFERTA-LATTE-BAVA-DI-LUMACA-3X2-MadameA.jpg
Hi Luca,
1. Custom Tab
- Navigate to Appearance > Theme Options > Ecommerce > Product Details https://prnt.sc/LPNzd7mYtHGS
2. Description
- Insert below code to functions.php file
3. More Products & Vendor info
- You should use LocoTranslate plugin and translate Dokan plugin https://prnt.sc/_1HDOhe7ItaJ
You can read detailed article here https://hungpd.name/translating-your-theme-with-loco-translate-plugin/
Regards,
Hi Luca,
Your site is empty now.
Please provide URL of the mentioned page, so I can take a closer look.
Regards,
Hi Luca,
Admin credentials are incorrect, please check again. https://prnt.sc/zWM0-bEHVxHD
Regards,
Hello, some problems no longer occur, but these that I list still remain:
1) in the article card, the title is displayed twice
2) the article image is displayed three times
3) in the shop page, the upper links "ALL HOT PRODUCTS SALES PRODUCTS VARIATION PRODUCTS" are not the links
...and then maybe if you can give me a general check I would be grateful
Thank you
The images of the problems
Attached files: ACQUA-ALLO-ZAFFERANO-Madame-A-Srl-Shop-online-di-cosmesi-italiana-.jpg
ACQUA-ALLO-ZAFFERANO-Madame-A-Srl-Shop-online-di-cosmesi-italiana-img.jpg
Shop-Madame-A-Srl-Shop-online-di-cosmesi-italiana-.jpg
Hi Luca,
I am working on your site, will update you ASAP.
Thanks for your patience.
Have a great Sunday.
Regards,
Hi Luca,
1) in the article card, the title is displayed twice
- Disable this option https://prnt.sc/YlwyIsIriQK_
2) the article image is displayed three times
- Please replace with other image galleries https://prnt.sc/TPKHsXSAcJFW
3) in the shop page, the upper links "ALL HOT PRODUCTS SALES PRODUCTS VARIATION PRODUCTS" are not the links
- I am still working on it, will update you ASAP.
Have a great Sunday.
Regards,
Hi Luca,
3. Fixed.
Regards,
Thank you, but the articles are only displayed in one row and the rest of the page remains blank.
Changes to the shop page, where can I make them?
Another thing I report to you is this: "Your theme (Ordo) contains outdated copies of some WooCommerce template files"
Hi Luca,
1. but the articles are only displayed in one row and the rest of the page remains blank.
- Provide me with screenshots for better understanding.
2. Changes to the shop page, where can I make them?
- Read this article https://woocommerce.com/document/woocommerce-pages/
3. Outdated files
- You don't need to update theme files every time Woocommerce is updated.
It won't affect to your site.
Regards,
Hi Kevin,
I'll try to explain myself better (I'm attaching screenshots of the shop not the homepage).
1) the articles are displayed on a single line (in red)
2) the footer is gone
Attached files: Negozio-–-Madame-A-Srl-–-Shop-online-di-cosmesi-italiana-.jpg
Hi Luca,
1. Please check again. https://prnt.sc/MWhL8WBdanqM
2. Fixed.
https://prnt.sc/4aeh6LCdpbjb
Regards,