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  Public Ticket #3405009
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  • Robson started the conversation

    I'm having trouble using the (main) menu, it doesn't display correctly, I can hover the mouse over the field where it should be, and it's like it's reduced in size.
    I already clicked save on the MEGA MENU as said in another ticket, but it didn't work.
    I've tried to read the css to identify where the problem is, but I couldn't.
    I disabled and enabled the plugins and nothing.
    there was a moment when everything worked out of nowhere, and then it stopped showing again.
    I am not finding the place to fix the problem.
    can you help me?
    Used the header-5 template
    I don't speak English, I used translation
  •  2,640
    Kevin replied

    Hi Robson,

    Please provide temporary wp-admin access. I will check your settings and help you.

    Regards,

  •   Robson replied privately
  •  2,640
    Kevin replied

    Hi Robson,

    The menu is working fine on my end. https://screenpal.com/watch/c0ientVgYAJ

    Please provide me screenshots for better understanding.

    Regards, 

  •   Robson replied privately
  • Robson replied

    I found part of the problem, it's in the cache, when I deactivate it it works fine, but when I activate it through cloudflare it stops working, showing the error sent earlier.
    now when the menu is already selected, the raius properties I couldn't find to adjust, could you guide me
    
  • Robson replied

    I applied these tweaks to the css and it seems to work, I'll follow up and let you know if the cache fails again, I disabled it for 3hrs in developer mode

    .mega_main_menu.primary > .menu_holder > .menu_inner > ul > li.current-menu-item {
    border-radius: 20px !important;
    }
    .mega_main_menu.primary > .menu_holder > .menu_inner > ul > li.current-menu-item > .item_link > .link_content > .link_text{
    color: #FFFFFF !important;
    }

  •  2,640
    Kevin replied

    Hi Robson,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we're always here to help!

    Regards,