Okay
  Public Ticket #3419127
Theme Demo Import Issues
Closed

Comments

  • Nayan started the conversation
    July 20, 2023 at 11:35am

    Hello,

    We have purchased Karo Theme FTC but faced many of console errors and many of elements not working.

    Website pages UI show very badly and backend elements working proper but after update front end not showing proper.

    Please connect and setup website demo proper, fixing all console error, and elements issue fix.

  •  2,715
    Kevin replied
    July 21, 2023 at 1:08am

    Hi Nayan,

    Could you please provide temporary wp-admin access? I need to check the situation more deeply.

    Regards,

  •   Nayan replied privately
  •  2,715
    Kevin replied
    July 21, 2023 at 8:04am

    Hi Nayan,

    I am working on your site, will update you ASAP.

    Thanks for your patience.

    Regards,

  •  2,715
    Kevin replied
    July 21, 2023 at 8:40am

    Hi Nayan,

    Please upgrade PHP to 7.4 version at least to install Woocommerce plugin https://prnt.sc/p-LBZ16Y6sLL

    Regards,

  • Nayan replied
    July 21, 2023 at 9:52am

    i Have update php version to 8.2

  •  2,715
    Kevin replied
    July 22, 2023 at 2:06am

    Hi Nayan,

    Thank you. I helped you to import all demo content.

    However, please provide me Cpanel details so I can update images url to display all images.

    https://prnt.sc/UuyuzrzxT69B

    Thanks for your patience.

    Regards,

  •   Nayan replied privately
  •  2,715
    Kevin replied
    July 22, 2023 at 8:47am

    Hi Nayan,

    Fixed, please check your site again.

    Regards,

  • Nayan replied
    July 22, 2023 at 9:17am

    Okay but we still do have some errors of 404

  •  2,715
    Kevin replied
    July 22, 2023 at 10:14am

    Hi Nayan,

    Please provide me with screenshots for better understanding.

    Regards,