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  Public Ticket #3440076
theme not importing as shown in demo
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Comments

  • parth started the conversation

    why is my site looking different than the one in demo?

  •  2,570
    Kevin replied

    Hi parth,

    Please provide temporary wp-admin access, so I can take a closer look.

    Have a great Sunday.

    Regards,

  •   parth replied privately
  • parth replied

    also my main problem is my mega menu is invisible and no hamburger menu in mobile while  it is active in demo website.

  •  2,570
    Kevin replied

    Hi parth,

    I am working on your site, will update you ASAP.

    Thanks for your patience.

    Regards,

  •  2,570
    Kevin replied

    Hi parth,

    Have you changed the username / email address? 

    https://prnt.sc/7X2Urbqv7NYy

    Regards,

  • parth replied

    No Kevin I access my WordPress dashboard through these sorry for the wrong credentials,

    [email protected]

    Pass- Messi@2712

    please add a HAMBURGER MENU on my site for mobile as well as PC there are some issues while viewing through mobile.  no footer link works to redirect. plus the mega menu options are not visible on home page. and almost all links redirect to the homepage only. view more button is not working on homepage. products don't add to cart. no buy button.

    what i mean is i want it to work like this https://gifts.themeftc.com/home10/

    but it is not, please help me out.

  •  2,570
    Kevin replied

    Hi parth,

    It worked, thank you.

    I am working on your site, will update you ASAP.

    Thanks for your patience.

    Regards,

  • parth replied

    hi Kevin, what seems to be the problem ?

  •  2,570
    Kevin replied

    Hi parth,

    I am working on your site, should be done in the next few hours.

    Thanks for your patience.

    Regards,

  •  2,570
    Kevin replied

    Hi parth,

    I've fixed your issue. Please check your site again.

    Some images are missing, please contact hosting provider and ask them to increase Connection timeout, I will help you import more images.

    Regards,

  • parth replied

    Kevin i understand about images but why is there no hamburger menu? 

  •  2,570
    Kevin replied

    Hi parth,

    Navigate here and you can set Mobile menu https://prnt.sc/eZ5PmaE0IQpo

    Regards,

  • parth replied

    Thank you, Kevin, but the products have no add to cart or buy now button. plus, the mega main menu is still invisible, How can I update the footer link? With which editor can I perform all the tasks? I have  increased the Connection timeout still images are not visible.

  •  2,570
    Kevin replied

    Hi parth,

    1. No add-to-cart button

    - Please disable Dokan plugin and check again.

    2. Mega menu

    - Please check again.

    3. Footer links

    - You can edit this footer to change links. https://prnt.sc/tUdafrg-0VOC

    4. Images

    - Thanks for update. I am going to import demo images, will update you ASAP. 

    Regards,

  • parth replied

    Hi kevin, the add to cart button is working but 

    6079507417.png

    the menu is still not visible on the home page it is working but the letters are not visible.

  • parth replied
    6637449762.pngi got it to work can you tell me how to change the header text color for this menu ? i want it black text on white header. also navigation menu not opening on mobile version.

  •  2,570
    Kevin replied

    Hi parth,

    1. Colors

    - I see you changed the background and text colors for top nav. Did you resolve that?

    2. Mobile menu

    - I've fixed your issue. Please check your site again. https://prnt.sc/k4R5XSsH7BmD

    Regards,

  •  2,570
    Kevin replied

    Hi parth,

    I imported demo images for you. Please double-check.

    Regards,