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  Public Ticket #3452316
The shop page side menu dosen't work on firefox and chrome
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  • alslam started the conversation

    When the browser width is too small (tablet or mobile mode), the shop page side navigation menu only work in Safari browser, but dosen't work in FireFox and Chrome browser ( It just show the navigation menu icon, but cannot opened by click or on hover). How can I fix this problem? 

  •  2,715
    Kevin replied

    Hi alslam,

    Please send temporary:

    - FTP info (server, username, password, port)
    - Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,

  •   alslam replied privately
  •  2,715
    Kevin replied

    Hi alslam,

    I see there is js error in Console Log. 

    Would you mind if I deactivate extra plugins for testing? Please confirm me back. Please confirm me back.

    Regards,

     

  •   alslam replied privately
  •   alslam replied privately
  •  2,715
    Kevin replied

    Hi alslam,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we're always here to help!

    If you have a quick minute we always appreciate a 5-star rating for our theme and customer and technical support.

    https://themeforest.net/item/crona-furniture-responsive-woocommerce-wordpress-theme/reviews/21920428

    Your feedback is the motivation to improve our work and services.

    Regards,