Comments Luca started the conversationOctober 27, 2023 at 1:28pmHi, I have a problem with the product filter on my mobile site. The filter button exists but when you click it nothing happens. Can you help me? Thanks in advanceAttached files: Screenshot 2023-10-27 152423.png 2,570Kevin repliedOctober 27, 2023 at 2:54pmHi Luca,Please send me temporary wp-admin info (wp-admin URL, username, password)I will check this problem for you.Regards, Luca replied privately 2,570Kevin repliedOctober 27, 2023 at 3:28pmHi Luca,Please add below code to Customize -> Additional CSS @media only screen and (max-width: 991px){ .archive.admin-bar .ftc-sidebar:not(.product-category-top-content) { top: 0; } } If you have a quick minute we always appreciate a 5-star rating on our theme!https://themeforest.net/item/dove-handmade-furniture-responsive-woocommerce-wordpress-theme/reviews/20331931Your feedback is the motivation to improve our work and services.Regards,Luca repliedOctober 27, 2023 at 4:16pmNo nothing doesn't work. I continue to click the button but it doesn't work 2,570Kevin repliedOctober 28, 2023 at 12:37amHi Luca,Please clear cache and double check.Regards,Luca repliedOctober 30, 2023 at 8:33amNo it doesn't work, I've tried everything. Also update the theme to the latest version. Among other things, now, in the mobile version, the menu above has also disappeared. 2,570Kevin repliedOctober 30, 2023 at 10:04amHi Luca,Please clear cache and check again.https://prnt.sc/s-7hVBfJGpTCRegards,Hung PDLuca repliedOctober 30, 2023 at 10:18amtrue, it works now. Thank you! 233Martin repliedOctober 31, 2023 at 1:36amHi Luca,You're welcome!Don't forget to leave a review on the item page.Thank you for using our theme!Best Regards, Martin - ThemeFTC Support TeamPhilippe repliedDecember 20, 2023 at 4:10pmHaving the same issue here. @martin how did you fix that ? 2,570Kevin repliedDecember 20, 2023 at 4:33pmHi Philippe,Please submit your own ticket, then I can check with your own details.I will close this ticket.Regards,Hung PD Sign in to reply ...
Hi, I have a problem with the product filter on my mobile site. The filter button exists but when you click it nothing happens. Can you help me? Thanks in advance
Attached files: Screenshot 2023-10-27 152423.png
Hi Luca,
Please send me temporary wp-admin info (wp-admin URL, username, password)
I will check this problem for you.
Regards,
Hi Luca,
Please add below code to Customize -> Additional CSS
@media only screen and (max-width: 991px){ .archive.admin-bar .ftc-sidebar:not(.product-category-top-content) { top: 0; } }If you have a quick minute we always appreciate a 5-star rating on our theme!
https://themeforest.net/item/dove-handmade-furniture-responsive-woocommerce-wordpress-theme/reviews/20331931
Your feedback is the motivation to improve our work and services.
Regards,
No nothing doesn't work. I continue to click the button but it doesn't work
Hi Luca,
Please clear cache and double check.
Regards,
No it doesn't work, I've tried everything. Also update the theme to the latest version.
Among other things, now, in the mobile version, the menu above has also disappeared.
Hi Luca,
Please clear cache and check again.
https://prnt.sc/s-7hVBfJGpTC
Regards,
Hung PD
true, it works now. Thank you!
Hi Luca,
You're welcome!
Don't forget to leave a review on the item page.
Thank you for using our theme!
Best Regards,
Martin - ThemeFTC Support Team
Having the same issue here. @martin how did you fix that ?
Hi Philippe,
Please submit your own ticket, then I can check with your own details.
I will close this ticket.
Regards,
Hung PD