Comments Alessandro started the conversationJanuary 31, 2024 at 2:44pmHi, we have some trobule with Crona Theme.Exactly we modify selected footer wich result modifed in design but no effect on website.In appareance->widget we get some error as show in attached image.Please let me know how to fix itAttached files: Immagine WhatsApp 2024-01-31 ore 08.46.50_e828b6ab.jpg 2,570Kevin repliedFebruary 1, 2024 at 1:37amHi Alessandro,1. FooterPlease send temporary wp-admin info (wp-admin URL, username, password)I will check this problem for you.2. WidgetsGo here to enable Classic Widget https://prnt.sc/Iw_WAxfZf25IRegards,Alessandro repliedFebruary 2, 2024 at 7:46amhi, these are the login details: https://bdservizi.it/wp-adminuser:Alessandropass:Vialagodigarda01@@ I tried to activate the classic widget mode but the problem remains and many errors appear We are waiting for info otherwise we will have to change the template 2,570Kevin repliedFebruary 2, 2024 at 10:03amHi Alessandro,I am checking your site, will update you ASAP.Thanks for your patience.Regards,Hung PD 2,570Kevin repliedFebruary 2, 2024 at 10:06amHi Alessandro,I can't access your site https://prnt.sc/7TA5sdRpOql-Please make sure you disabled IP / Countries restrictions.Regards,Hung PDAlessandro repliedFebruary 2, 2024 at 3:30pmHi,noone set countries restrictions, I've checked in hostinf security section.No plugin for this task in wordpressany suggestion? 2,570Kevin repliedFebruary 3, 2024 at 3:14amHi Alessandro,I even tried with VPN but still couldn’t access your site.I kindly recommend you reach out to hosting provider for more details.Regards,Alessandro repliedFebruary 3, 2024 at 9:18amLet me know your ip and I try to ask to hosting beacuse no ip was in black list 2,570Kevin repliedFebruary 4, 2024 at 5:14amHi Alessandro,I am using dynamic IP so it's hard to give you an exactly IP address, I am come from Viet Nam, so please disable Countries restrictions.Regards,Alessandro repliedFebruary 5, 2024 at 9:51amlet me know your ip using this url, so I'll give this information to hosting https://www.netsons.com/manage/ip.php 2,570Kevin repliedFebruary 5, 2024 at 4:19pmHi Alessandro,This is my IP addr: 171.252.154.57Regards,Hung PDAlessandro repliedFebruary 5, 2024 at 11:10pmCan you retry? 2,570Kevin repliedFebruary 6, 2024 at 2:31amHi Alessandro,1. FooterPlease go here and enable Elementor for Custom Post Type https://prnt.sc/1MqQWCcF4WDz2. WidgetsPlease check again.Regards,Hung PD Sign in to reply ...
Hi, we have some trobule with Crona Theme.
Exactly we modify selected footer wich result modifed in design but no effect on website.
In appareance->widget we get some error as show in attached image.
Please let me know how to fix it
Attached files: Immagine WhatsApp 2024-01-31 ore 08.46.50_e828b6ab.jpg
Hi Alessandro,
1. Footer
Please send temporary wp-admin info (wp-admin URL, username, password)
I will check this problem for you.
2. Widgets
Go here to enable Classic Widget https://prnt.sc/Iw_WAxfZf25I
Regards,
hi, these are the login details:
https://bdservizi.it/wp-admin
user:Alessandro
pass:Vialagodigarda01@@
I tried to activate the classic widget mode but the problem remains and many errors appear
We are waiting for info otherwise we will have to change the template
Hi Alessandro,
I am checking your site, will update you ASAP.
Thanks for your patience.
Regards,
Hung PD
Hi Alessandro,
I can't access your site https://prnt.sc/7TA5sdRpOql-
Please make sure you disabled IP / Countries restrictions.
Regards,
Hung PD
Hi,
noone set countries restrictions, I've checked in hostinf security section.
No plugin for this task in wordpress
any suggestion?
Hi Alessandro,
I even tried with VPN but still couldn’t access your site.
I kindly recommend you reach out to hosting provider for more details.
Regards,
Let me know your ip and I try to ask to hosting beacuse no ip was in black list
Hi Alessandro,
I am using dynamic IP so it's hard to give you an exactly IP address, I am come from Viet Nam, so please disable Countries restrictions.
Regards,
let me know your ip using this url, so I'll give this information to hosting
https://www.netsons.com/manage/ip.php
Hi Alessandro,
This is my IP addr: 171.252.154.57
Regards,
Hung PD
Can you retry?
Hi Alessandro,
1. Footer
Please go here and enable Elementor for Custom Post Type https://prnt.sc/1MqQWCcF4WDz
2. Widgets
Please check again.
Regards,
Hung PD