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  Public Ticket #3595021
delivery choice
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Comments

  • Piotr started the conversation

    when placing an order by a non-logged-in user, I am not shown the option to choose the delivery of goods. Case in point: https://winopolana.pl/checkout/

    Please help me quickly, thank you

  •  2,633
    Kevin replied

    Hi Piotr,

    Thanks for reaching to us.

    I first kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes). This is to ascertain whether the issue you are experiencing is due to our theme or not.

    Regards,

  • Piotr replied

    I chose other available templates. In any case, the delivery selection works correctly for a user who is not logged in. You can select the delivery method without any problem.
    Please help to solve this problem.
    Thank you very much

  •  2,633
    Kevin replied

    Hi Piotr,

    Sorry, but your answer is a bit unclear to me. To assist you in the best possible manner, I kindly ask that you please provide wp-admin info (wp-admin URL, username, password), this will allow me to thoroughly investigate and address your concerns in a more efficient.

    I am appreciate your patience.

    Regards,

    Hung PD

  • Piotr replied

    https://winopolana.pl/polana2023/

    user: themeftc

    pass: @themeftc_2024

  •  2,633
    Kevin replied

    Hi Piotr,

    Please add below code to Customize -> Additional CSS

    .woocommerce-checkout .woocommerce table.shop_table tfoot{
        display: table-footer-group;
    }
    

    Regards,
    Hung PD

  • Piotr replied

    HI Kevin,

    I added this excerpt :(, unfortunately I still do not see the choice of delivery method, as a not logged in user :(

  • Piotr replied

    looking through the source of the page, I don't see the part responsible for displaying the delivery method at all

  • Piotr replied

    I think I did

  •  2,633
    Kevin replied

    Hi Piotr,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we're always here to help!

    Happy Sunday.

    Regards,
    Hung PD

  • Piotr replied

    I solved the problem, but only on computer :( on mobile devices it still doesn't display for me. Please have a look at what I can do

  •  2,633
    Kevin replied

    Hi Piotr,

    Could you please check one more time? https://prnt.sc/VtuSE_YxZ_00

    Regards,
    Hung PD

  • Piotr replied

    Hi Kevin,

    Thank you very, very much

  • Piotr replied

    displays a line like this to me. I have marked it in red. I can't manage to remove it :(. Where can I change it?

    Attached files:  Untitled-3.png

  • Piotr replied
    I have another question, I haven't found the settings for the page with the 404 error anywhere. I have prepared such a page but I can't find where to set it, where is it?

  •  2,633
    Kevin replied

    Hi Piotr,

    1. Please add below code to Customize -> Additional CSS

    .ftc_products_slider.def_style_2 .title-product-slider h2:before{
        display: none;
    }
    

    2. I have another question, I haven't found the settings for the page with the 404 error anywhere. I have prepared such a page but I can't find where to set it, where is it?

    Please describe in more details, it does unclear to me.

    Regards,

    Hung PD

  • Piotr replied

    Hi Kevin,

    Thank you very much, cooperation with you is sheer pleasure

    It's about changing the 404 error page
    - such is displayed:https://winopolana.pl/sfsfsdfsd
    - I want to change it to such:https://winopolana.pl/error-404-02/

  •  2,633
    Kevin replied

    Hi Piotr,

    Thanks for your kind words.

    There is no an option to set 404 page, you can read more here https://www.wpbeginner.com/wp-themes/how-to-improve-your-404-page-template-in-wordpress/

    or find a third party plugin to achieve more functionality that best suits you.

    Regards,
    Hung PD