We have purchased the theme. Also imported the demo content with home9 homepage. But I don't know why the color swatches and categories filters are not showing on shop page.
Thank you for your response. It's on localhost buddy. I don't think I will be able to share the URL or other login details. Let me know if anything else like a call or video recording works for you, I can provide that.
Thank you for your response, and I think it's resolved now. One more thing, regarding theme activation. I want to ask if I have activated the theme on my localhost and maybe next week we will go live. So on the live server, when I activate the theme, will it work? Or do I need to follow some other approach? Or do I need to deactivate first on my localhost and then activate on live?
You are indeed allowed to activate the theme license on a development domain for the purpose of building and customizing the website. Once you are ready to go live, you can deactivate the license on the development domain and then activate it on the main domain. This process is in line with our licensing policy, which allows for a development stage before the final deployment.
If you have a quick minute we always appreciate a 5-star rating on our theme! Your feedback is the motivation to improve our work and services.
Yes, you're right. It's regular license. It means that one license can be used for one domain only.
You're allow to activate the license at your localhost. Once the development finish, we will help you deactivate the license at localhost and activate it on your production site.
We have purchased the theme. Also imported the demo content with home9 homepage. But I don't know why the color swatches and categories filters are not showing on shop page.
Please suggest and throw some light.
Thanks
Ashish
Attached files: Screenshot at Apr 08 21-40-46.png
Hi Ashish,
Thanks for reaching to us.
Please send:
- Admin info (wp-admin URL, username, password)
I will check this problem for you.
Regards,
Hung PD
Hi Kevin,
Thank you for your response. It's on localhost buddy. I don't think I will be able to share the URL or other login details. Let me know if anything else like a call or video recording works for you, I can provide that.
Thanks
Ashish
Hi Ashish,
First, you need to create Product Attributes and add these to product, you can read more here https://woo.com/document/variable-product/
Navigate to Appearance > Widgets > in the Product Category Top Content area, re-select color attribute then set colors https://prnt.sc/6MRSLGkYwQ9Q
Regards,
Hung PD
Hi Kevin,
Thank you for your response, and I think it's resolved now. One more thing, regarding theme activation. I want to ask if I have activated the theme on my localhost and maybe next week we will go live. So on the live server, when I activate the theme, will it work? Or do I need to follow some other approach? Or do I need to deactivate first on my localhost and then activate on live?
I am assuming it's a single-site license theme.
Hi Ashish,
You are indeed allowed to activate the theme license on a development domain for the purpose of building and customizing the website. Once you are ready to go live, you can deactivate the license on the development domain and then activate it on the main domain. This process is in line with our licensing policy, which allows for a development stage before the final deployment.
If you have a quick minute we always appreciate a 5-star rating on our theme! Your feedback is the motivation to improve our work and services.
Regards,
Hung PD
Hi Ashish,
Yes, you're right. It's regular license. It means that one license can be used for one domain only.
You're allow to activate the license at your localhost. Once the development finish, we will help you deactivate the license at localhost and activate it on your production site.
Thank you for using our theme!
Best Regards,
Martin - ThemeFTC Support Team
Hi Martin,
Thank you for your response, please deactivate the license on localhost and so that I can activate the same on live domain.
My live domain name is: abodeofjewels.com
Other details regarding the purchase are as follows:
Licensor's Author Username: ThemeFTC
Licensee: Vraj Jewelers
Item Title: Karo | Jewelry Diamond WooCommerce WordPress Theme
Item URL: https://themeforest.net/item/karo-jewelry-diamond-woocommerce-wordpresstheme/20544567
Item ID: 20544567
Item Purchase Code: 39add318-ff4b-4b88-aa91-202589dXXXXX
Purchase Date: 2024-03-30 05:35:27 UTC
Thanks
Ashish
Hi Ashish,
The license has been deactivated from your localhost. Now you can use it for the live site.
Thank you for using our theme!
Best Regards,
Martin - ThemeFTC Support Team