Public Tickets
Avi
InstalltionClosed
Pre Sale Questions
Updated January 2, 2025 at 4:15am
2
Most recent comment from Martin Frank:Hi Avi,
Happy New Year 2025!
Yes, we offer to install the theme and import demo content for Free.
Thank you for contacting us!
Kent
how to change breadcrumbs bg colorsClosed
Pre Sale Questions
Updated September 18, 2024 at 2:47am
2
Most recent comment from Martin Frank:Hi Kent,What theme are you using? Can you send us the link of the site?You can add this CSS code to change the breadcrumbs background color:.ftc-breadcrumb { background-color: #f5f5f5;}Regarding the ...
Henrique
Problems with template displayClosed
Pre Sale Questions
Updated July 10, 2024 at 10:18am
3
Most recent comment from Martin Frank:Hi Henrique,The demo page works fine now. Thank you!
Axel
Aucune licence fournis ne fonctionneClosed
Pre Sale Questions
Updated June 19, 2024 at 2:42am
2
Most recent comment from Martin Frank:Hi Axel,
We do apologize for the inconvenience!
We purchased the plugin with an Extended License which allows you and customers use it with basic features. You can ignore the message and use the plugi ...
Marcia
cart adjustmentClosed
Pre Sale Questions
Updated September 9, 2023 at 3:42am
4
Most recent comment from Kevin:Hi Marcia,If you want to edit Checkout fields, please read this article also https://woocommerce.com/products/woocommerce-checkout-field-editor/Regards,
Benjamin
A.I.Closed
Pre Sale Questions
Updated July 27, 2023 at 7:36am
2
Most recent comment from Martin Frank:Hi Benjamin,Currently the theme does not support it. We're in process to develop it.Thank you for your feedback!
Benjamin
Dove themeClosed
Pre Sale Questions
Updated July 27, 2023 at 7:31am
2
Most recent comment from Martin Frank:Hi Benjamin,Yes, of course! You'll have all the theme variations and sample content same as our demo.The theme is supported the Spanish also.Thank you for your concern!
Adele Cirelli
information about demo layoutClosed
Pre Sale Questions
Updated March 29, 2023 at 9:30am
6
Most recent comment from Martin Frank:You're welcome!Sure, our support team will help you ASAP.Thanks!
zakki
contact formClosed
Pre Sale Questions
Updated February 16, 2023 at 10:52am
2
Most recent comment from Martin Frank:Hi Zakki,Sorry, we don't see any problems. Can you explain more details?Thanks!
zakki
speed up the siteClosed
Pre Sale Questions
Updated February 9, 2023 at 2:41am
2
Most recent comment from Martin Frank:Hi Zakki,The Speed of the website depends on many factors. You should optimize your images, contents before uploading them into your site.
Also you need deactivate unnecessary plugins and use some Ca ...
Mario
LOGOClosed
Pre Sale Questions
Updated February 5, 2023 at 8:53am
2
Most recent comment from Martin Frank:Hi Mario,
Please go to Appearance -> Theme Options -> General -> Logo & Favicon and setup the logo for the whole site. Then go to edit the homepage, pull down the Page Option section and remove the sp ...
zakki
logoClosed
Pre Sale Questions
Updated February 3, 2023 at 2:18am
5
Most recent comment from Martin Frank:Hi Zakki,You should adjust your Logo image before uploading it to the site. Then select the Image Size is Full. You will receive the Logo on the website with the same dimensions as the Logo image befo ...
zakki
logo demonsionClosed
Pre Sale Questions
Updated February 2, 2023 at 1:46am
2
Most recent comment from Martin Frank:Hi Zakki,You should adjust the Logo size yourself. It's depend on the Header of the site.Thank you!
Chloé
breadcrumb title wrapperClosed
Pre Sale Questions
Updated November 16, 2022 at 8:01am
2
Most recent comment from Martin Frank:Hi Chloé Pasquis,Sorry for the late reply!Yes, of course! You can remove or replace it.If you need any help, feel free to let us know.Thank you!
ortal
Slow displayClosed
Pre Sale Questions
Updated March 22, 2022 at 1:40am
4
Most recent comment from Kevin:Hi ortal !After using One click Importer allows you to import the entire demo about the site, you can choose your own Home page to import and use, select other pages to use and optionally remove it. ...