Public Tickets
Ema Minea
categories dropdown in filter sidebar on mobile is not working(ios)Closed
WooCommerce WP Theme Issues
Updated May 19, 2020 at 9:30am
2
Most recent comment from Kevin:Hi Ema Minea !Add this CSS property at Appearance-> Customize-> Additional CSS and check again.widget-container.ftc-product-categories-widget ul.product-categories li a { width: 90%;}thank yo ...
Kimberly
Uploading purchased theme to "free" themeClosed
WooCommerce WP Theme Issues
Updated May 19, 2020 at 3:58am
4
Most recent comment from Kevin:Hi Kimberly!
Your theme-child remains the same with the old theme version, and the new theme has been uploaded, they are completely independent of each other, you can reactivate the theme if something ...
Viktoria Neu
Karo ThemeClosed
WooCommerce WP Theme Issues
Updated May 19, 2020 at 3:21am
4
Most recent comment from Kevin:Hi Viktoria Neu !
I have seen you set up a demo on the site and adjust what's missing on the site, please check back
Lucas
mobile menu brokenClosed
WooCommerce WP Theme Issues
Updated May 19, 2020 at 2:01am
6
Most recent comment from Kevin:Hi Lucas !I corrected this issue at the previous tickethttp://prntscr.com/sjcksmPlease clear the Cache and check againthank you
Bruno
Organico themeClosed
WooCommerce WP Theme Issues
Updated May 18, 2020 at 9:13am
4
Most recent comment from Kevin:Hi Bruno !thank you, Glad to help you
Kaafiye Technology Center
import demoClosed
WooCommerce WP Theme Issues
Updated May 18, 2020 at 9:04am
4
Most recent comment from Kevin:Hi Kaafiye Technology Center !After you go to Appearance-> Install pluign download and activate the entire pluginGo to FTC Importer and select Full import, wait for the process to complete 100% th ...
Robert Oswald
how to change the permalink base for team members and testimonials?Closed
WooCommerce WP Theme Issues
Updated May 18, 2020 at 4:03am
3
Most recent comment from Kevin:Hi Robert Oswald !Please provided site name, your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Kaafiye Technology Center
how to import demoClosed
Pre Sale Questions
Updated May 18, 2020 at 2:37am
2
Most recent comment from Kevin:Hi Kaafiye Technology Center !After you have purchased the theme, extract it and get the main theme, then upload the theme to the site at Appearance-> Themes, activate the theme later.# next go to A ...
Albertina
READ MORE buttonClosed
WooCommerce WP Theme Issues
Updated May 15, 2020 at 9:32am
4
Most recent comment from Kevin:Hi Albertina !Yes, it's great with your effortWish you a good daythank you
davy
demoClosed
WooCommerce WP Theme Issues
Updated May 15, 2020 at 2:17am
2
Most recent comment from Kevin:Hi davy!
Please activate our theme, then go to Appearance-> Install, download and actie all the plugins that the theme requires.
then go to FTC Import and select Full Import, wait for the process to c ...
Anshuman
Peto Theme ResponsivenessClosed
WooCommerce WP Theme Issues
Updated May 14, 2020 at 2:34am
2
Most recent comment from Kevin:Hi Anshuman !# you need to specify the slider width and height information on the screens shown belowhttp://prntscr.com/sge8w8# Next, make sure that you adjust the display of the layers themselves ...
MARIA CRISTINA
problems with the installation of demo 8 in the template Karo | Jewelry Diamond WooCommerce WordPress ThemeClosed
WooCommerce WP Theme Issues
Updated May 14, 2020 at 2:21am
2
Most recent comment from Kevin:Hi MARIA CRISTINA!
Click on demo 8, the Import feature will be activated, and click on Import to import demo home8# each time you only import 1 demo, reload the page for the next Import homepagethank ...
Trini Vicent
header layoutClosed
WooCommerce WP Theme Issues
Updated May 13, 2020 at 8:28am
23
Most recent comment from Kevin:Hi Trini !yes, have a good day
Akash Mehta
Demo ImporterClosed
WooCommerce WP Theme Issues
Updated May 13, 2020 at 2:16am
2
Most recent comment from Kevin:Hi Akash Mehta !Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Rain H
Editing "Meet Our Team" EntriesClosed
WooCommerce WP Theme Issues
Updated May 12, 2020 at 2:47am
4
Most recent comment from Kevin:Hi Rain !thank you, have a good day