Public Tickets
SABER PAIWAND
ThemeFTC is slowing websiteClosed
WooCommerce WP Theme Issues
Updated May 22, 2020 at 10:17am
14
Most recent comment from Kevin:Hi Fouz It's not really a problem with Elementor# if you do not use it please deactivate unused plugin items# additionally use the optimize and cache plugins to increase page load performanceth ...
Apurv
Theme Layput gets ChangeClosed
WooCommerce WP Theme Issues
Updated May 22, 2020 at 9:25am
8
Most recent comment from Kevin:Hi Apurv After you have finished setting up, if there is a problem please contact us again, we will help you solve the problem.thank you
Инна
ftc iporter Not FoundClosed
WooCommerce WP Theme Issues
Updated May 22, 2020 at 9:04am
2
Most recent comment from Kevin:Hi Инна !This plugin is an import demo content plugin, it's not too important to download nowthank you
Инна
refresh WPBakeryClosed
WooCommerce WP Theme Issues
Updated May 22, 2020 at 8:38am
4
Most recent comment from Kevin:Hi Инна !thank you, glad to help you
Miss Fashion Week
shopping cart not scrollingClosed
WooCommerce WP Theme Issues
Updated May 22, 2020 at 8:22am
4
Most recent comment from Kevin:Hi Miss Fashion Week !thank you, Glad to help you
Brian
Remove Comment from Product PageClosed
WooCommerce WP Theme Issues
Updated May 22, 2020 at 1:59am
2
Most recent comment from Kevin:Hi Brian!
To turn off product reviews, go to Woocommerce-> Settings-> Product and select not to rate as suggested below.
http://prntscr.com/slfqo2
thank you
Trini Vicent
products sliderClosed
WooCommerce WP Theme Issues
Updated May 21, 2020 at 7:27am
17
Most recent comment from Kevin:Hi Trini !thank you, have a good day
Viktoria Neu
Karo Theme Demo ActivationClosed
WooCommerce WP Theme Issues
Updated May 20, 2020 at 2:57am
8
Most recent comment from Kevin:Hi Viktoria Neu !thank you, have a good day
Marco Mella
IconClosed
WooCommerce WP Theme Issues
Updated May 20, 2020 at 2:50am
8
Most recent comment from Kevin:Hi Marco Mella !
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could le ...
Ema Minea
categories dropdown in filter sidebar on mobile is not working(ios)Closed
WooCommerce WP Theme Issues
Updated May 19, 2020 at 9:30am
2
Most recent comment from Kevin:Hi Ema Minea !Add this CSS property at Appearance-> Customize-> Additional CSS and check again.widget-container.ftc-product-categories-widget ul.product-categories li a { width: 90%;}thank yo ...
Kimberly
Uploading purchased theme to "free" themeClosed
WooCommerce WP Theme Issues
Updated May 19, 2020 at 3:58am
4
Most recent comment from Kevin:Hi Kimberly!
Your theme-child remains the same with the old theme version, and the new theme has been uploaded, they are completely independent of each other, you can reactivate the theme if something ...
Viktoria Neu
Karo ThemeClosed
WooCommerce WP Theme Issues
Updated May 19, 2020 at 3:21am
4
Most recent comment from Kevin:Hi Viktoria Neu !
I have seen you set up a demo on the site and adjust what's missing on the site, please check back
Lucas
mobile menu brokenClosed
WooCommerce WP Theme Issues
Updated May 19, 2020 at 2:01am
6
Most recent comment from Kevin:Hi Lucas !I corrected this issue at the previous tickethttp://prntscr.com/sjcksmPlease clear the Cache and check againthank you
Bruno
Organico themeClosed
WooCommerce WP Theme Issues
Updated May 18, 2020 at 9:13am
4
Most recent comment from Kevin:Hi Bruno !thank you, Glad to help you
Kaafiye Technology Center
import demoClosed
WooCommerce WP Theme Issues
Updated May 18, 2020 at 9:04am
4
Most recent comment from Kevin:Hi Kaafiye Technology Center !After you go to Appearance-> Install pluign download and activate the entire pluginGo to FTC Importer and select Full import, wait for the process to complete 100% th ...