Public Tickets
TENINC
demo importClosed
WooCommerce WP Theme Issues
Updated June 9, 2020 at 2:00am
2
Most recent comment from Martin Frank:Hi ,
After you have purchased the theme, download the package and extract it first to get an installable theme. Then upload the theme to your site at Appearance -> Themes and activate it. After that ...
Инна
ftcClosed
WooCommerce WP Theme Issues
Updated June 8, 2020 at 1:25am
6
Most recent comment from Kevin:Hi Инна !thank you, have a good day
Emran
WP-BEKERY PAGE BUILDER ARE NOT WORKING IN FONT ENDClosed
WooCommerce WP Theme Issues
Updated June 8, 2020 at 1:07am
2
Most recent comment from Kevin:hi EmranIt is currently being hidden due to optimization with some items on WPBakeryYou can go to Appearance-> Editor-> functions.phpSearch for this shortcode and delete itThe front-end editor will d ...
Miss Fashion Week
fetured productsClosed
WooCommerce WP Theme Issues
Updated June 6, 2020 at 3:48am
16
Most recent comment from Kevin:Hi Miss Fashion Week !have a nice weekend
Shifate Rabby
no option to import demo 9 https://demo.themeftc.com/gifts/home9Closed
WooCommerce WP Theme Issues
Updated June 6, 2020 at 1:22am
12
Most recent comment from Kevin:Hi Shifate RabbyCurrently the theme does not support this
With the current product video, you can add a video link in the Product options section
thank you
robbert
Lightbox not workingClosed
WooCommerce WP Theme Issues
Updated June 5, 2020 at 9:40am
10
Most recent comment from Kevin:Hi robbert
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us ...
Serena
Demo Theme ImportClosed
WooCommerce WP Theme Issues
Updated June 5, 2020 at 2:08am
2
Most recent comment from Kevin:Hi Serena Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Miss Fashion Week
product sliderClosed
WooCommerce WP Theme Issues
Updated June 4, 2020 at 3:54am
4
Most recent comment from Kevin:thank you, have a good day
Miss Fashion Week
show more not loading imagesClosed
WooCommerce WP Theme Issues
Updated June 2, 2020 at 7:59am
2
Most recent comment from Kevin:Hi Miss Fashion Week !The problem may be due to Cache and lazy loading, you may want to clear the Cache to check againhttp://prntscr.com/ss6gjhthank you
Miss Fashion Week
a section is hidden on mobileClosed
WooCommerce WP Theme Issues
Updated June 2, 2020 at 3:47am
4
Most recent comment from Kevin:Have a good day
Miss Fashion Week
custom tabClosed
WooCommerce WP Theme Issues
Updated June 2, 2020 at 3:46am
6
Most recent comment from Kevin:thank you
Miss Fashion Week
black box popupClosed
WooCommerce WP Theme Issues
Updated June 2, 2020 at 3:36am
3
Most recent comment from Kevin:Hi Miss Fashion Week !have a good day
Manuela Simona
FTC brand sliderClosed
WooCommerce WP Theme Issues
Updated June 2, 2020 at 3:36am
6
Most recent comment from Kevin:Hi Manuela Simona !Currently it is displaying many brands> 9, exactly 28, it is exactly the amount you have set you can check on the siteThere are 2 brand lost images, please check the brand againth ...
Manuela Simona
Google *Closed
WooCommerce WP Theme Issues
Updated June 2, 2020 at 3:27am
4
Most recent comment from Kevin:Hi Manuela Simona thank you, have a good day
Marcello Camera
i cant' change color schemeClosed
WooCommerce WP Theme Issues
Updated June 2, 2020 at 3:27am
2
Most recent comment from Kevin:Hi Marcello Camera!
Go to Plugin, select all and deactivate all plugins
# then re-select all plugins and activate them, your problem will be solved
thank you