Public Tickets
Daniela
theme karoClosed
WooCommerce WP Theme Issues
Updated July 25, 2020 at 1:44am
2
Most recent comment from Kevin:Hi Daniela !We have removed this demo from demo 2.1.3# you can review and use other items on the "jewelry" tabthank you
Andrea Edelman
Delete pop upClosed
WooCommerce WP Theme Issues
Updated July 25, 2020 at 1:43am
2
Most recent comment from Kevin:Hi Andrea Edelman
Go to Appearance-> Theme options-> General-> Popup newletter and turn off its options here
thank you
Vaibhav Kulshreshtha
Karo Jeweler WordPress ThemeClosed
WooCommerce WP Theme Issues
Updated July 21, 2020 at 1:32am
2
Most recent comment from Kevin:Hi Vaibhav Kulshreshtha!
You can set the main and secondary colors of the site at Theme options-> Styling-> Color Schema
thanks
Marco Scheider
Change header background shadowClosed
WooCommerce WP Theme Issues
Updated July 20, 2020 at 8:08am
4
Most recent comment from Kevin:Hi Marco !
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave u ...
Emanuele
FooterClosed
WooCommerce WP Theme Issues
Updated July 20, 2020 at 6:41am
4
Most recent comment from Kevin:Hi Emanuelethank you, Have a good day
Vaibhav Kulshreshtha
Karo Jeweler WordPress ThemeClosed
WooCommerce WP Theme Issues
Updated July 18, 2020 at 4:21am
2
Most recent comment from Kevin:Hi Vaibhav Kulshreshtha !Please check the plugin the site is not using and deactive or delete itthanks
Giuggi
customize single product pageClosed
WooCommerce WP Theme Issues
Updated July 18, 2020 at 2:25am
4
Most recent comment from Kevin:Hi Giuggi I have corrected the problems on the site, please check againthank you
Elodie Bisetti
Theme does not get displayed properly onscreenClosed
WooCommerce WP Theme Issues
Updated July 18, 2020 at 2:08am
2
Most recent comment from Kevin:Hi Elodie Bisetti !Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
jose
Filter in shopClosed
WooCommerce WP Theme Issues
Updated July 18, 2020 at 2:03am
2
Most recent comment from Kevin:Hi jose!
You need to set the full layout for Shop first in Theme options-> Ecommerce-> Product Category-> Layout "full width" and turn on the "Filter Top" option
# this filter content is added in the ...
Miss Fashion Week
video contentClosed
WooCommerce WP Theme Issues
Updated July 17, 2020 at 4:08am
4
Most recent comment from Kevin:Hi Miss Fashion Week !Currently only supports displaying YouTube and Vimeo videosthanks
John
slider problemClosed
WooCommerce WP Theme Issues
Updated July 17, 2020 at 1:39am
11
Most recent comment from Kevin:Hi John !thank you, have a good day
Carlo Mennella
GDPRClosed
WooCommerce WP Theme Issues
Updated July 16, 2020 at 2:56am
2
Most recent comment from Kevin:Hi Carlo Mennella !Thank you for your interest in our topicCan you tell me more in detail about what you want, it will be easier for me to help you check and set things up.thank you
khandaker mahbub ahsan
wp theme looks different to what i bought.Closed
WooCommerce WP Theme Issues
Updated July 16, 2020 at 1:53am
8
Most recent comment from Kevin:Hi khandaker mahbub
# you need to change the logo at Theme options-> general-> Logo - Favicon then go to the Edit page of the homepage, scroll down to Page options and delete your own logo option here ...
marco cozzi
import home page disableClosed
WooCommerce WP Theme Issues
Updated July 13, 2020 at 3:03am
2
Most recent comment from Kevin:Hi marco cozzi!
for it to receive the logo set at Theme options, go to the Edit page of the homepage, scroll down to Page options and remove the logo option for each page here, so that it gets set at ...
Tran Van Tuan
Theme is different from demoClosed
WooCommerce WP Theme Issues
Updated July 13, 2020 at 3:01am
2
Most recent comment from Kevin:Hi Tran Van Tuan !Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you