Public Tickets
Sanjay
Getting error in footer blocksClosed
WooCommerce WP Theme Issues
Updated March 22, 2019 at 9:31am
6
Most recent comment from Kevin:thank you very much, Sanjay !
Nick
Dove Woocommerce ThemeClosed
WooCommerce WP Theme Issues
Updated March 22, 2019 at 7:16am
4
Most recent comment from Kevin:You're welcome, Glad to help you !thank you
Richard
The shop is not showing the right bar contentClosed
WooCommerce WP Theme Issues
Updated March 22, 2019 at 7:00am
4
Most recent comment from Kevin:You're welcome. Glad to help you !thank you
Abdullah
revolution sliderClosed
WooCommerce WP Theme Issues
Updated March 22, 2019 at 6:58am
6
Most recent comment from Kevin:Hi Abdullah !Your slider includes 5 photos, please do this on each image of that Sliderthank you
Richard
Demo Content Not importingClosed
WooCommerce WP Theme Issues
Updated March 22, 2019 at 3:16am
9
Most recent comment from Wafe Teknologi:Hi Kevin, I've same problem. Check this ticket https://themeftc.ticksy.com/ticket/1943781/
Abdullah
Checkout CartClosed
WooCommerce WP Theme Issues
Updated March 20, 2019 at 8:23am
2
Most recent comment from Kevin:Hi Abdullah !To activate payment type on your site, please go to Woocomerce-> Settings-> Payments and activate it as suggested below.http://prntscr.com/n0d1m1thank you
Jesse
Mega Menu, upon scroll is distortedClosed
WooCommerce WP Theme Issues
Updated March 20, 2019 at 3:43am
4
Most recent comment from Kevin:Hi Jesse !Please add these properties to the style.css file, your problem will be solved.logo-wrapper.is-desktop{
float : left;
}.header-sticky-mobile .menu_inner { width: 60% !important; ...
Daniel Adam Linger
Demo ContentClosed
WooCommerce WP Theme Issues
Updated March 19, 2019 at 3:08am
3
Most recent comment from Kevin:Hi Daniel Adam Linger
congratulation !
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could ...
Jesse
ORNALDO - Remove Portfolio custom post typeClosed
WooCommerce WP Theme Issues
Updated March 19, 2019 at 3:06am
4
Most recent comment from Kevin:Hi Jesse !There are many codes to set up this section, if you want to hide the menu on ADMIN, go to wp-content / plugin / themeftc / includes / regiter.phpFind the 164 section "FTC Porfolio" and de ...
Jesse
ORNALDO - Sliders not workingClosed
WooCommerce WP Theme Issues
Updated March 19, 2019 at 2:39am
3
Most recent comment from Jesse:Interesting.. I haven't added anything.. and installed everything according to your install docs. Everything else seems to work..
Jesse
Ornaldo theme errorClosed
WooCommerce WP Theme Issues
Updated March 18, 2019 at 2:52am
6
Most recent comment from Kevin:Hi Jesse !My designer has not checked it carefully and kept the "}" character in that position, so causing this problem, nothing serious and we fixed it and updated it on themeforest.Please proceed w ...
Jhoselys
Product SKUClosed
WooCommerce WP Theme Issues
Updated March 16, 2019 at 2:54am
2
Most recent comment from Kevin:Hi Jhoselys !
Select to display Sku in themeoption when you want to display sku in the detailed product page, and if you want to display it outside the product on the Home page please provide admin ...
Henrik Klint Holm
Peto themeClosed
WooCommerce WP Theme Issues
Updated March 16, 2019 at 1:29am
6
Most recent comment from Kevin:you're welcomethank you
Fabrizio
Product Size ChartClosed
WooCommerce WP Theme Issues
Updated March 15, 2019 at 2:00am
2
Most recent comment from Kevin:Hi Fabrizio !
I have adjusted it for you, currently in the size_chart show in each product I am defaulting to "Hide", if any product you want to display, you just need to select the show for each of ...
Edison Acosta
Editing pages in woochi theme 1.1.7Closed
WooCommerce WP Theme Issues
Updated March 13, 2019 at 3:12am
25
Most recent comment from Kevin:Hi Edison !You're welcome, Glad to help youthank you