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Public Tickets

Shaheem portfolio page issueClosed WooCommerce WP Theme Issues   Updated April 25, 2019 at 4:33am   8 Most recent comment from Kevin:You're welcome; Glad to help you Mark Supporting Woocommerce 3.6.XClosed WooCommerce WP Theme Issues   Updated April 25, 2019 at 2:14am   4 Most recent comment from Kevin:thank you AFRODITE pop up window keeps openingClosed WooCommerce WP Theme Issues   Updated April 23, 2019 at 8:39am   6 Most recent comment from Kevin:gald to help youthank you P van Dieren WPbakery add-onsClosed WooCommerce WP Theme Issues   Updated April 20, 2019 at 1:51am   4 Most recent comment from Kevin:thank you creationbcn Error gray tone when buy product in home pageClosed WooCommerce WP Theme Issues   Updated April 19, 2019 at 1:56am   2 Most recent comment from Kevin:Hi creationbcn!This problem occurs when you select Cart layout in theme-option as "Dropdown", you can also use "Off canvas" to fix this problem.https://prnt.sc/ndybh4If you still want to use dropdown ... Thokozani Theme upload errorClosed WooCommerce WP Theme Issues   Updated April 18, 2019 at 2:53am   2 Most recent comment from Kevin:Hi Thokozani!Please properly upload the main theme and theme-child, and delete the message, nothing serious happensthank you hongcong importing problemClosed WooCommerce WP Theme Issues   Updated April 18, 2019 at 2:48am   2 Most recent comment from Kevin:Hi hongcong !I have a problem with the import process, the server is disconnected continuously during the import process, please try with php 7.0 or provide Cpanel so I can lower it for you and redo ... P van Dieren front end builderClosed WooCommerce WP Theme Issues   Updated April 17, 2019 at 2:53am   3 Most recent comment from Kevin:Hi P van Dieren !Go to APPearance-> Editor-> function.phpFind the phrase "vc_disable_frontend()" and delete it, then you can use the front-end editorthank you P van Dieren responsive optionsClosed WooCommerce WP Theme Issues   Updated April 17, 2019 at 2:40am   2 Most recent comment from Kevin:Hi P van Dieren !we bought it and you can use it with those features, most of us have the style to fit all screens, go to Appearance-> Editor-> fucntion phpfind the phrase "vc_disable_frontend ()" a ... Nicolas Change language of buttons on mobile (home, cart, whishlist, Login)Closed WooCommerce WP Theme Issues   Updated April 16, 2019 at 3:30am   4 Most recent comment from Kevin:Hi Nicolas !To delete the wishlist button under that footer, go to the footer file the ticket before I said to find the phrase "mobile-wishlist" to delete the entire div containing this class; Wishl ... Hans Glück demo not importingClosed WooCommerce WP Theme Issues   Updated April 15, 2019 at 11:21am   9 Most recent comment from Kevin:Hi Jan Stetzelberg  !that is still a theme related to the widget, which widgets have an internal item that you have not deleted, delete them and add it again, this problem will be solvedthank you Alexis Can i choice by products and another for the ftc plugin ?Closed WooCommerce WP Theme Issues   Updated April 14, 2019 at 10:02am   4 Most recent comment from Kevin:thank you Nicolas Delete image gallery pointsClosed WooCommerce WP Theme Issues   Updated April 12, 2019 at 6:54am   4 Most recent comment from Kevin:Hi Nicolas !Add the following css attribute to your style.css file to hide the small button below the gallery image block.wpb_gallery .wpb_flexslider .flex-control-paging {display: none;}thank you Nicolas Change website logo on mobileClosed WooCommerce WP Theme Issues   Updated April 12, 2019 at 6:50am   2 Most recent comment from Kevin:Hi Nicolas !Add the following css attribute to your style.css file to hide the logo when scrolling the page.header-ftc.header-layout2.header-sticky-mobile .logo {    display: none;}then the menu wil ... Nicolas header setting button to deleteClosed WooCommerce WP Theme Issues   Updated April 12, 2019 at 6:47am   6 Most recent comment from Kevin:Hi Nicolas !Add the following css attribute to your style.css file to hide it.nav-right {display: none;}thank you