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Public Tickets

Cathy Jordan Cannot upload theme in WPClosed WooCommerce WP Theme Issues   Updated July 19, 2019 at 2:43am   4 Most recent comment from Kevin:Hi EPlease unzip it and select the .zip file and the inner theme to upload, it looks like you have already uploaded the name to the correct theme.thank you Eugen G. Cart not appearing in ftc-off-canvas-cart position after adding productClosed WooCommerce WP Theme Issues   Updated July 18, 2019 at 9:47am   6 Most recent comment from Kevin:Hi Eugen !Thank you for using our theme, wish you a happy day Souvik Mandal Single product pageClosed WooCommerce WP Theme Issues   Updated July 16, 2019 at 3:41am   5 Most recent comment from Kevin:Hi Souvik !Currently there is no hidden option / show "Share Chat" and "add to cart" options on the product details pageI need access to add it to youhide "size chart" go to Themeoption-> Ecommerce- ... Tracy Lam Update new versionClosed WooCommerce WP Theme Issues   Updated July 15, 2019 at 1:48am   2 Most recent comment from Kevin:Hi Tracy Lam !What you need to do is download the latest version of the theme later, delete the old theme and upload the new theme and activate itNote: Css changes or theme functions in the old them ... Spyros FTC Import PluginClosed WooCommerce WP Theme Issues   Updated July 12, 2019 at 1:24am   4 Most recent comment from Kevin:Hi Spyros ! You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave u ... YouTech URGENT : CUSTOM CSS TO PARTICULAR PAGEClosed WooCommerce WP Theme Issues   Updated July 10, 2019 at 7:03am   4 Most recent comment from Kevin:thank you, Glad to help you ! Lolly Outdate Woocommerce Template fileClosed WooCommerce WP Theme Issues   Updated July 10, 2019 at 1:35am   2 Most recent comment from Kevin:Hi Lolly !Those are files we have inherited and edited from Woocommerce to design the theme, to remove this message go to Appearance-> Editor-> Choose Karo theme (not Karo-child)-> Woocommerceto file ... Anna How to change...Closed WooCommerce WP Theme Issues   Updated July 9, 2019 at 9:13am   13 Most recent comment from Kevin:thank you, Glad to help you Tom Mccaffery Sale Products?Closed WooCommerce WP Theme Issues   Updated July 9, 2019 at 3:16am   2 Most recent comment from Kevin:Hi Tom !It is set to display with FTC Product or FTC Product Slider cards with "type products" including "recent"; "featured", "seller" ....By product category or not, you can choose to display it in ... YouTech WEBSITE LOADING ISSUESClosed WooCommerce WP Theme Issues   Updated July 9, 2019 at 2:26am   6 Most recent comment from Kevin:Hi YouTech !I select the server area as my area, the score on the test tool has increased markedly, you need to run the site and the actual display experience will see the speed it will change, you ... RAFFAELE LUONGO delete sectionClosed WooCommerce WP Theme Issues   Updated July 8, 2019 at 9:59am   6 Most recent comment from Kevin:Hi RAFFAELE LUONGOI have adjusted it according to your opinion, please check back on the sitethank you sebin stylesheet missing errorClosed WooCommerce WP Theme Issues   Updated July 8, 2019 at 4:28am   2 Most recent comment from Kevin:Hi sebin !Please activate the main theme theme Karo in our download theme including theme, theme-child and document,If there is still a problem with you, please leave the site name and access accoun ... Lakisha Instagram FeedClosed WooCommerce WP Theme Issues   Updated July 8, 2019 at 3:43am   4 Most recent comment from Kevin:Hi Lakisha  !congratulations, Have you a good daythank you P van Dieren Widgetised sidebarClosed WooCommerce WP Theme Issues   Updated July 8, 2019 at 1:56am   4 Most recent comment from Kevin:Hi P van Dieren !I still have the old problem when I try to log in to your site 503https://prnt.sc/obw1n3Please turn off maintenance mode or check the remote connection request from your serverthank ... Priyam Debnath installation issueClosed WooCommerce WP Theme Issues   Updated July 6, 2019 at 1:09pm   9 Most recent comment from Martin Frank:Hi Priyam,Yes, please increase the upload_max_filesize to at least 8M.Let me know then.Thank you!