Public Tickets
Didian
Karo | Handcrafted Jewelry WooCommerceClosed
WooCommerce WP Theme Issues
Updated August 23, 2019 at 8:22am
2
Most recent comment from Kevin:Hi Didian !go to Appearance-> Themeoption-> Ecommerce-> Woocommerce and turn off lady load, if the problem still occurs please leave your account wp-admin, I will check the details and help you fix t ...
Haris Saleem
Theme Issue Demo not ImportClosed
WooCommerce WP Theme Issues
Updated August 23, 2019 at 7:51am
4
Most recent comment from Kevin:Hi sathyaprakash !Now I have seen the demo entered on your site, leave a message if you have any other questionsthank you
Charlene
Color CHangeClosed
WooCommerce WP Theme Issues
Updated August 21, 2019 at 2:48am
2
Most recent comment from Kevin:Hi Charlene !Go to Appearance-> Theme options-> General-> Logo - Favicon to set up the logothemeoptions-> Styling-> Color Scheme to choose the theme color
# then go to Edit page and delete color opt ...
Anastasia Mavropoulou
Theme loses frontpageClosed
WooCommerce WP Theme Issues
Updated August 21, 2019 at 2:42am
8
Most recent comment from Kevin:Hi Anastasia !what you need to do to avoid this problem is the deactive plugin FTC Importer, the problem will be solvedthank you
Souvik Mandal
HideClosed
WooCommerce WP Theme Issues
Updated August 16, 2019 at 9:10am
4
Most recent comment from Kevin:Hi Souvik !Add this css attribute to increase that distance.site-content-contain { margin-top: 50px;}thank you
Souvik Mandal
FOOTER FONT AND COLOUR CHANGEClosed
WooCommerce WP Theme Issues
Updated August 16, 2019 at 9:08am
4
Most recent comment from Kevin:Hi Souvik !#1http://prntscr.com/otek6hchange color this section add css laterul.no-padding.bullet li a { color: #fff000; font-size: 16px;}#2http://prntscr.com/otekw8Add css to change this ...
Dave Brown
Coupon code not available on GiftsShop ThemeClosed
WooCommerce WP Theme Issues
Updated August 16, 2019 at 2:05am
2
Most recent comment from Kevin:Hi Dave !Discount code is set to enter in the payment page, default of Woocommerce, you can add code by going to Woocommerce-> Couponsthank you
Souvik Mandal
Header transparent backgroundClosed
WooCommerce WP Theme Issues
Updated August 15, 2019 at 8:55am
4
Most recent comment from Kevin:Hi Souvik !You can change the menu color by going to Mega main Menu-> Skin (primary) and selecting colors as suggested below.https://prnt.sc/osy270thank you
Dolidoy
Adjust the distance between columnsClosed
WooCommerce WP Theme Issues
Updated August 15, 2019 at 2:17am
6
Most recent comment from Kevin:Hi Dolidoy,
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us ...
Fernando Macia
Sesion StartClosed
WooCommerce WP Theme Issues
Updated August 15, 2019 at 1:58am
4
Most recent comment from Kevin:Hi Fernando Macia ,
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could ...
Daniel
I cant download PluginsClosed
WooCommerce WP Theme Issues
Updated August 12, 2019 at 4:21am
4
Most recent comment from Kevin:Hi Daniel !I helped you install and active plugin, the server worked well again, go to FTC Importer and press Full Import to set up the demo on the site, if no data is entered please contact us agai ...
reema
select attributes by userClosed
WooCommerce WP Theme Issues
Updated August 12, 2019 at 3:20am
4
Most recent comment from Kevin:Hi reema !We used the Dokan free version plugin, for more support information you can contact support and consult the Dokan plugin for more support to set up with the premium version with many fea ...
Riccardo
Portfolio Options not displayClosed
WooCommerce WP Theme Issues
Updated August 9, 2019 at 7:51am
6
Most recent comment from Kevin:thank you, glad to help you
Ernesto Gutierrez Medal
Plug In Installation IssueClosed
WooCommerce WP Theme Issues
Updated August 9, 2019 at 1:44am
4
Most recent comment from Kevin:thank you, have a good day !
B P
Mobile Responsive problemClosed
WooCommerce WP Theme Issues
Updated August 8, 2019 at 1:59am
24
Most recent comment from Kevin:thank you, Glad to help you