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Public Tickets

Didian Karo | Handcrafted Jewelry WooCommerceClosed WooCommerce WP Theme Issues   Updated August 23, 2019 at 8:22am   2 Most recent comment from Kevin:Hi Didian !go to Appearance-> Themeoption-> Ecommerce-> Woocommerce and turn off lady load, if the problem still occurs please leave your account wp-admin, I will check the details and help you fix t ... Haris Saleem Theme Issue Demo not ImportClosed WooCommerce WP Theme Issues   Updated August 23, 2019 at 7:51am   4 Most recent comment from Kevin:Hi   sathyaprakash !Now I have seen the demo entered on your site, leave a message if you have any other questionsthank you Charlene Color CHangeClosed WooCommerce WP Theme Issues   Updated August 21, 2019 at 2:48am   2 Most recent comment from Kevin:Hi Charlene !Go to Appearance-> Theme options-> General-> Logo - Favicon to set up the logothemeoptions-> Styling-> Color Scheme to choose the theme color # then go to Edit page and delete color opt ... Anastasia Mavropoulou Theme loses frontpageClosed WooCommerce WP Theme Issues   Updated August 21, 2019 at 2:42am   8 Most recent comment from Kevin:Hi Anastasia  !what you need to do to avoid this problem is the deactive plugin FTC Importer, the problem will be solvedthank you Souvik Mandal HideClosed WooCommerce WP Theme Issues   Updated August 16, 2019 at 9:10am   4 Most recent comment from Kevin:Hi Souvik !Add this css attribute to increase that distance.site-content-contain {    margin-top: 50px;}thank you Souvik Mandal FOOTER FONT AND COLOUR CHANGEClosed WooCommerce WP Theme Issues   Updated August 16, 2019 at 9:08am   4 Most recent comment from Kevin:Hi Souvik !#1http://prntscr.com/otek6hchange color this section add css laterul.no-padding.bullet li a {    color: #fff000;    font-size: 16px;}#2http://prntscr.com/otekw8Add css to change this ... Dave Brown Coupon code not available on GiftsShop ThemeClosed WooCommerce WP Theme Issues   Updated August 16, 2019 at 2:05am   2 Most recent comment from Kevin:Hi Dave  !Discount code is set to enter in the payment page, default of Woocommerce, you can add code by going to Woocommerce-> Couponsthank you Souvik Mandal Header transparent backgroundClosed WooCommerce WP Theme Issues   Updated August 15, 2019 at 8:55am   4 Most recent comment from Kevin:Hi Souvik  !You can change the menu color by going to Mega main Menu-> Skin (primary) and selecting colors as suggested below.https://prnt.sc/osy270thank you Dolidoy Adjust the distance between columnsClosed WooCommerce WP Theme Issues   Updated August 15, 2019 at 2:17am   6 Most recent comment from Kevin:Hi Dolidoy, You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us ... Fernando Macia Sesion StartClosed WooCommerce WP Theme Issues   Updated August 15, 2019 at 1:58am   4 Most recent comment from Kevin:Hi Fernando Macia , You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could ... Daniel I cant download PluginsClosed WooCommerce WP Theme Issues   Updated August 12, 2019 at 4:21am   4 Most recent comment from Kevin:Hi Daniel !I helped you install and active plugin, the server worked well again, go to FTC Importer and press Full Import to set up the demo on the site, if no data is entered please contact us agai ... reema select attributes by userClosed WooCommerce WP Theme Issues   Updated August 12, 2019 at 3:20am   4 Most recent comment from Kevin:Hi reema  !We used the Dokan free version plugin, for more support information you can contact support and consult the Dokan plugin for more support to set up with the premium version with many fea ... Riccardo Portfolio Options not displayClosed WooCommerce WP Theme Issues   Updated August 9, 2019 at 7:51am   6 Most recent comment from Kevin:thank you, glad to help you Ernesto Gutierrez Medal Plug In Installation IssueClosed WooCommerce WP Theme Issues   Updated August 9, 2019 at 1:44am   4 Most recent comment from Kevin:thank you, have a good day ! B P Mobile Responsive problemClosed WooCommerce WP Theme Issues   Updated August 8, 2019 at 1:59am   24 Most recent comment from Kevin:thank you, Glad to help you