Public Tickets
Per Mork
Safari browser: choppy scrollingClosed
WooCommerce WP Theme Issues
Updated June 18, 2021 at 8:34am
4
Most recent comment from Kevin:Hi Per Mork !there is a js fragment that causes this problem and i have hidden it on the sitehttps://prnt.sc/15sajncthanks
Marco Scheider
gallery pictures are shown offset in previewClosed
WooCommerce WP Theme Issues
Updated June 18, 2021 at 7:29am
6
Most recent comment from Kevin:Hi Marcothanks, Glad to help you
Ankita
facing problem related to footer (footer content is not updated)Closed
WooCommerce WP Theme Issues
Updated June 18, 2021 at 2:48am
10
Most recent comment from Kevin:Hi Ankita !Displayed on mobile is a miniature responsive mode compared to desktop# to change the social network icon on mobile go to Appearance->Theme options->General->header of inner page and scro ...
Jorge
Remove "Read more" and "Read less"Closed
WooCommerce WP Theme Issues
Updated June 14, 2021 at 7:51am
4
Most recent comment from Kevin:Hi Jorge I removed this default feature in the inc/woo/hooks.php file on the themethanks
Arslan Ahmad
Peto ThemeClosed
WooCommerce WP Theme Issues
Updated June 14, 2021 at 1:15am
14
Most recent comment from Kevin:Hi Arslan Ahmad thanks, Glad to help you
Alisa Moody
WooCommerce Pages not workingClosed
WooCommerce WP Theme Issues
Updated June 12, 2021 at 2:05am
4
Most recent comment from Kevin:Hi Alisa Moodysorry you are not using our theme so we don't have enough information to help you bạn# please contact the exact theme and theme you purchased for the most accurate supportthanks
Miguel Carulla
Envato jewelry theme does not work on latest wordpress / woocommerce releaseClosed
WooCommerce WP Theme Issues
Updated June 8, 2021 at 2:10am
2
Most recent comment from Kevin:Hi Miguel Carulla !It seems that the config on the site is not standard# you need to go to Appearance->install plugin, download and activate the plugins that the theme requires before importing, e ...
Kuriakos Karras
color/sizeClosed
WooCommerce WP Theme Issues
Updated June 7, 2021 at 1:28am
2
Most recent comment from Kevin:Hi Kuriakos KarrasI have adjusted its display on the site, please check againthanks
Slaven Beram
Disable language and currency switcherClosed
WooCommerce WP Theme Issues
Updated June 4, 2021 at 9:03am
4
Most recent comment from Kevin:Hi Slaven Beramthanks, Glad to help you
Slaven Beram
Some words remain un-translatedClosed
WooCommerce WP Theme Issues
Updated June 4, 2021 at 8:44am
2
Most recent comment from Kevin:Hi Slaven Beram !Please use the Loco translate plugin to create theme translations and translate other words on the theme with your languagethanks
Ariful Islam
I can not edit header top bar contentClosed
WooCommerce WP Theme Issues
Updated June 1, 2021 at 6:57am
4
Most recent comment from Kevin:Hi Ariful IslamI removed the logo at Edit page->page options to get the settings at Theme options# Currently the header-layout does not allow editing in the template# you can edit the content at the ...
Sonal
i can see the themes code after importing a demo home pageClosed
WooCommerce WP Theme Issues
Updated May 31, 2021 at 2:36am
3
Most recent comment from Kevin:Hi Sonal
This page is being built with WPbakery, please activate this plugin at Appearance->Install plugin so that it displays the correct content.
thanks
Jordi
Placeholders of login and registration forms are not translatable.Closed
WooCommerce WP Theme Issues
Updated May 28, 2021 at 1:51am
4
Most recent comment from Kevin:Hi JordiI removed the template override from Woocomerce so it translates automatically from Woocommerce plugin pluginthanks
Jeremy
Home 32 Elementor display issueClosed
WooCommerce WP Theme Issues
Updated May 27, 2021 at 1:22am
2
Most recent comment from Kevin:Hi JeremyPlease provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Maximiliano Ozan
Theme update issueClosed
WooCommerce WP Theme Issues
Updated May 26, 2021 at 3:51am
6
Most recent comment from Kevin:Hi Maximiliano thanks, have a good day