Public Tickets
CIOBANU LUIZA
Disabling top bar from the PETO themeClosed
WooCommerce WP Theme Issues
Updated April 23, 2021 at 7:40am
6
Most recent comment from Kevin:Hi CIOBANU LUIZA
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could ...
Per Mork
Activating magnify search glass on mobileClosed
WooCommerce WP Theme Issues
Updated April 23, 2021 at 1:28am
5
Most recent comment from Kevin:Hi Per Mork I have adjusted this button to work correctly, please clear the Cache and check again on the sitethanks
Vicki Riddle
Peto Your theme (Peto Child) contains outdated copies of some WooCommerce template files.Closed
WooCommerce WP Theme Issues
Updated April 22, 2021 at 7:48am
6
Most recent comment from Kevin:Hi Vicki Riddle !Please provide the correct site link, we will check it correctly and help you correct current issuesthanks
nnzhuravlev
how to delete sliderClosed
WooCommerce WP Theme Issues
Updated April 20, 2021 at 7:22am
2
Most recent comment from Kevin:Hi nnzhuravlev!
You can delete the bald slider and add a text editor to add text and style it in the Edit page
thanks
Ana Lucia Simoes
installing the Karo theme version 2.1.9Closed
WooCommerce WP Theme Issues
Updated April 20, 2021 at 2:52am
2
Most recent comment from Kevin:Hi Ana LuciaCurrently the Shop page is set to display by default from Woocommerce-> Settings, the structure is shaped from theme and theme options.#If adding content on top of Shop page, please edit ...
Ana Lucia Simoes
theme installed correctly on wordpress. But homipage with problemClosed
WooCommerce WP Theme Issues
Updated April 20, 2021 at 2:33am
2
Most recent comment from Kevin:Hi Ana Lucia !You can edit the homepage with Elementor and add video widget when editing with Elementor on this pagethanks
nnzhuravlev
How to combine blocksClosed
WooCommerce WP Theme Issues
Updated April 19, 2021 at 1:59am
2
Most recent comment from Kevin:Hi nnzhuravlev !These blocks must be in different pages and the same page builder as the same wpbakery or the same Elementor to copy and use.#For the page builder with wpbakery, copy the block you ...
Per Mork
Hamburger menu not working on mobileClosed
WooCommerce WP Theme Issues
Updated April 17, 2021 at 1:44am
2
Most recent comment from Kevin:Hi Per Mork It seems you have successfully corrected this issue while the menu is working well# Please leave the problem image if it happensthanks
Yassine Lharoti
Arow down shown in center of textClosed
WooCommerce WP Theme Issues
Updated April 15, 2021 at 1:24am
2
Most recent comment from Kevin:Hi Yassine LharotiPlease provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Anas altadmory
checkout page is not workingClosed
WooCommerce WP Theme Issues
Updated April 15, 2021 at 1:20am
2
Most recent comment from Kevin:hi AnasPlease provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Richard
Gift Shop - Add to Cart BrokeClosed
WooCommerce WP Theme Issues
Updated April 14, 2021 at 8:11am
6
Most recent comment from Kevin:Hi Simone !Please create a new ticket and provide your site name, wp-admin account, we will check the details and help you set it up on the site.thanks
Ahsan
How can i remove Read more section from my product pageClosed
WooCommerce WP Theme Issues
Updated April 13, 2021 at 9:25am
4
Most recent comment from Kevin:Hi Ricardo !Please create a new ticket and provide site information and wp-admin access information, we will check the details and help you to remove it.thanks
Mahmoud
Products disappeared in product sliderClosed
WooCommerce WP Theme Issues
Updated April 12, 2021 at 7:54am
4
Most recent comment from Kevin:Hi MahmoudI have tweaked it to work correctly on your site, please check it outthanks
LOUIS IKENNA NWALI
Homepage header is broken and not showingClosed
WooCommerce WP Theme Issues
Updated April 12, 2021 at 3:11am
2
Most recent comment from Kevin:Hi LOUIS IKENNA NWALI Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Kasia
Problem with swipebox overlayClosed
WooCommerce WP Theme Issues
Updated April 9, 2021 at 2:00am
27
Most recent comment from Kevin:Hi Fouz Go to Appearance-> editor / assets / js / jquery.swipebox.js and assets / js / jquery.swipebox.min.js and update these 2 files according to the document below.https://github.com/brutaldesign ...