Public Tickets
adleesya network
Change Header ImageClosed
WooCommerce WP Theme Issues
Updated March 24, 2021 at 7:25am
4
Most recent comment from Kevin:Hi adleesya network !Please set up the logo according to the instructions below
Please go to Appearance -> Theme Options -> General -> Logo & Favicon and setup the logo for the whole site. Then go t ...
Mandar Kulkarni
Products not shown in grid viewClosed
WooCommerce WP Theme Issues
Updated March 23, 2021 at 3:00am
15
Most recent comment from Kevin:Hi Mandar Kulkarni I have adjusted the Insta view, please check back on the sitethanks
Jokubas
Product fullscreen gallery view infinite scrollClosed
WooCommerce WP Theme Issues
Updated March 20, 2021 at 1:49am
4
Most recent comment from Kevin:Hi Jokubas I helped you tweak it on your site, please check it outthanks
Aleksandar
Read more label does not existClosed
WooCommerce WP Theme Issues
Updated March 17, 2021 at 2:56am
4
Most recent comment from Kevin:Hi Aleksandar I have modified it, please check back on the sitethanks
Richard
Default Welcome Msg!Closed
WooCommerce WP Theme Issues
Updated March 16, 2021 at 3:28am
6
Most recent comment from Kevin:Hi Richard I have adjusted it so it shows the correct information from Theme options-> General-> header of inner pages-> Header nav Informationthanks
PALAK
Product Category Left Sidebar Not able to click in Mobile ViewClosed
WooCommerce WP Theme Issues
Updated March 15, 2021 at 1:31am
2
Most recent comment from Kevin:Hi PALAK Please provided your sitename, wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Lloyd Mavhura
Bought wrong theme and i need to exchangeClosed
WooCommerce WP Theme Issues
Updated March 8, 2021 at 9:14am
2
Most recent comment from Martin Frank:Hi there,I am Martin from ThemeFTC.Unfortunately, they are another author. They are not related to us.So we can not exchange for you our theme.You have to buy it. It is $59 only. You should buy it in ...
Umberto Belvisi
Quick viewClosed
WooCommerce WP Theme Issues
Updated March 8, 2021 at 2:08am
4
Most recent comment from Kevin:Hi Umberto
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave ...
petschool
Remove read more - read less on Product pageClosed
WooCommerce WP Theme Issues
Updated March 4, 2021 at 7:56am
13
Most recent comment from Kevin:Hi petschoolI have added css at Appearance-> Customize-> additional CSS to customize it on site, please check againthanks
Demari
Theme Breadcrumbs IssueClosed
WooCommerce WP Theme Issues
Updated March 4, 2021 at 1:54am
4
Most recent comment from Kevin:Hi Demari
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave u ...
Isaac Romano
How to BeginClosed
WooCommerce WP Theme Issues
Updated March 3, 2021 at 2:32am
2
Most recent comment from Kevin:Hi Isaac Romano !
Please upload our theme under Appearance-> themes
then activate the theme,
# Next go to Appearance-> Install Plugin, download and activate all the plugins that the theme requires
# ...
Jokubas
Portfolio permalink structureClosed
WooCommerce WP Theme Issues
Updated March 3, 2021 at 2:08am
2
Most recent comment from Kevin:Hi Jokubas Currently the theme does not support this changethanks
Jokubas
Product vertical gallery carouselClosed
WooCommerce WP Theme Issues
Updated March 3, 2021 at 2:06am
2
Most recent comment from Kevin:Hi JokubasI have adjusted it to work correctly on the site, please check again on the sitethanks
Mihai
ThemeFTC Elements in WPBakeryClosed
WooCommerce WP Theme Issues
Updated March 2, 2021 at 3:58am
2
Most recent comment from Kevin:Hi MihaiPlease try to deactivate the plugin using the theme of the plugin we require at Apperance-> install and check its operation.thanks
Jokubas
Hotspot image previewClosed
WooCommerce WP Theme Issues
Updated March 1, 2021 at 7:45am
4
Most recent comment from Kevin:Hi Jokubas !thanks, Glad to help you