Public Tickets
Richard
Theme update Product Details not ResponsiveClosed
WooCommerce WP Theme Issues
Updated December 23, 2020 at 9:12am
4
Most recent comment from Kevin:Hi Richard !thanks , Merry Christmasthanks
Michael Solanke
Several issues with the themeClosed
WooCommerce WP Theme Issues
Updated December 23, 2020 at 3:21am
2
Most recent comment from Kevin:Hi Michael Solanke
#Change LOGO: Please go to Appearance -> Theme Options -> General -> Logo & Favicon and setup the logo for the whole site. Then go to edit the homepage, pull down the Page Option s ...
Bart Cornelis
Mega main menu issue in dynamic_style.phpClosed
WooCommerce WP Theme Issues
Updated December 22, 2020 at 4:20am
2
Most recent comment from Kevin:Hi Bart CornelisPlease replace "#mega_main_menu" to ".mega_main_menu" to solve the problems.
Thanks
Maharaja
Menú - MobileClosed
WooCommerce WP Theme Issues
Updated December 21, 2020 at 3:43am
4
Most recent comment from Kevin:Hi Barbara !Please create a separate ticket and leave a detailed problem on the site you are facingthanks
sekhmet14
menuClosed
WooCommerce WP Theme Issues
Updated December 18, 2020 at 2:11am
4
Most recent comment from Kevin:Hi sekhmet14thanks, Glad to help you
sekhmet14
lightbox issueClosed
WooCommerce WP Theme Issues
Updated December 17, 2020 at 2:05am
5
Most recent comment from Kevin:Hi sekhmet14
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave ...
SCOSTARO
Diferents colors in different navigatorClosed
WooCommerce WP Theme Issues
Updated December 16, 2020 at 3:52am
7
Most recent comment from Kevin:thanks, Have a good day
Ivo
Elementor sections not showing and others show incomplete since las wp updateClosed
WooCommerce WP Theme Issues
Updated December 15, 2020 at 7:40am
2
Most recent comment from Kevin:Hi Ivo !Please clear the Cache and check on another browser to check its displayhttps://prnt.sc/w2z2x7https://prnt.sc/w2z324thanks
shalayna brown
Unable to customizeClosed
WooCommerce WP Theme Issues
Updated December 15, 2020 at 3:41am
5
Most recent comment from Kevin:Hi shalayna brownYour problem has been solved please clear the Cache and check againthanks
Milan
Wordpress 5.6 - Popup black overlayClosed
WooCommerce WP Theme Issues
Updated December 14, 2020 at 9:52am
8
Most recent comment from Kevin:Hi Milan!
#Yes thanks for your helpful info, customers can use this plugin to downgrade js as a temporary fix.
https://wordpress.org/plugins/enable-jquery-migrate-helper/
thanks
Eleonora Fabbrizio
wpbakery builderClosed
WooCommerce WP Theme Issues
Updated December 14, 2020 at 4:05am
12
Most recent comment from Kevin:Hi Willem V!
Please create a separate ticket. provide site name and wp-admin access information and I will check the details and help you fix it on the sitethanks
harisaltaf
Possible To Close hoveover optionClosed
WooCommerce WP Theme Issues
Updated December 12, 2020 at 3:08am
2
Most recent comment from Kevin:Hi harisaltaf!
Go to Assets / js / mobile.js and delete the contents of this file
thanks
Dolos
Vani Wordpress theme not installingClosed
WooCommerce WP Theme Issues
Updated December 11, 2020 at 4:04am
2
Most recent comment from Kevin:Hi Dolos !You need to unzip the downloaded file and get the correct theme to uploadthanks
Ron Bryant
Swipe-box overlayClosed
WooCommerce WP Theme Issues
Updated December 10, 2020 at 3:57am
2
Most recent comment from Kevin:Hi Ron Bryant !This is a problem with the WP 5.6 update using lightbox with swipebox, to fix this problem go to Appearance-> Editor / assets / js / customjs (or global.js) and search for js then d ...
Agoston
Mobil Menü and button featureClosed
WooCommerce WP Theme Issues
Updated December 10, 2020 at 2:36am
2
Most recent comment from Kevin:Hi Agoston
These are 2 default display contents from the theme, the menu will display default main menu
# and 4 buttons on mobile version only have options on / off at Theme options-> Logo & favicon / ...