Public Tickets
Rustam
Need help in setting up the them after installing the demoClosed
WooCommerce WP Theme Issues
Updated February 8, 2021 at 5:38pm
4
Most recent comment from Kevin:Hi Rustam!
Go to Elementor-> Settings and enable Elementor for the footer
# then uqya go back to FTC Footer and Edit those footers with Elementor for editing
thanks
Martin
Text edit location.Closed
WooCommerce WP Theme Issues
Updated February 8, 2021 at 4:13pm
4
Most recent comment from Kevin:Hi Martinthanks, Glad to help you
Priya Gupta
Unable to install the theme properlyClosed
WooCommerce WP Theme Issues
Updated February 7, 2021 at 3:14am
7
Most recent comment from Kevin:Hi Priya Gupta !We will redirect and reply to your own ticketthanks
Willem V
Karo - Cannot edit shop pageClosed
WooCommerce WP Theme Issues
Updated February 6, 2021 at 3:51am
6
Most recent comment from Kevin:Hi Thiti !I will pass the responses to that ticketthanks
carla sabia
ThemeFTC pluginClosed
WooCommerce WP Theme Issues
Updated February 5, 2021 at 8:04am
2
Most recent comment from Kevin:Hi carla !Please download it from Appearance-> install pluginthanks
Manuel Alzate
my Giftshop theme craseh for 5th timeClosed
WooCommerce WP Theme Issues
Updated February 5, 2021 at 6:55am
4
Most recent comment from Kevin:Hi Manuel Alzate!
We do apologize for the inconvenience!
Please submit a refund request here
http://themeforest.net/refund_requests/new
We will approve it to return your money back.
Next time, we wi ...
Jose
Menu mobileClosed
WooCommerce WP Theme Issues
Updated February 4, 2021 at 7:17am
4
Most recent comment from Kevin:Hi Josethanks, have a good day
Jean Keble
Remove WPbakery Shortcodes from FTC BlogsClosed
WooCommerce WP Theme Issues
Updated February 4, 2021 at 3:04am
4
Most recent comment from Kevin:Hi Jean Keble thanks, Have a good day
Vijayan
How to enable Frontend editor for WP Page BuilderClosed
WooCommerce WP Theme Issues
Updated February 3, 2021 at 2:29am
2
Most recent comment from Kevin:Hi Vijayan !Currently it is hidden due to some widgets not working optimally on it# To enable it go to Appearance-> Editor-> functions.phpopen this file, look for "vc_disable_frontend ();" and del ...
Jose
White space scrollClosed
WooCommerce WP Theme Issues
Updated February 2, 2021 at 4:09am
4
Most recent comment from Kevin:Hi Josethanks, Have a good day
Stuart
Adding an additional custom tabClosed
WooCommerce WP Theme Issues
Updated February 1, 2021 at 2:24am
2
Most recent comment from Kevin:Hi StuartCurrently, the theme only supports one more custom tab# For more use please use this pluginhttps://wordpress.org/plugins/yikes-inc-easy-custom-woocommerce-product-tabs/thanks
Vijayan
Viewed Products not showing in the Shop PageClosed
WooCommerce WP Theme Issues
Updated February 1, 2021 at 2:01am
2
Most recent comment from Kevin:Hi Vijayan !Go to Appearance-> widget, choose the "Product sidebar" Category Sidebar "open this sidebr and reset widget to show it and check againthanks
Per Mork
WP Bakery shows Vunerability i ManageWPClosed
WooCommerce WP Theme Issues
Updated January 30, 2021 at 2:37am
4
Most recent comment from Kevin:Hi Per Morkthanks, Have a good day
Rephael
Search bar crona themeClosed
WooCommerce WP Theme Issues
Updated January 29, 2021 at 1:59am
4
Most recent comment from Kevin:Hi Rephael !Please set up your official menu display on your site, I will help you balance itthanks
Sido
swipebox code should be updated in assetsClosed
WooCommerce WP Theme Issues
Updated January 29, 2021 at 1:48am
2
Most recent comment from Kevin:Hi Sido ! You're right, the problem is due to the WP 5.6 update, we will proceed to check and update in the futurethanks