Public Tickets
Jokubas
FTC Product Categories widgetClosed
WooCommerce WP Theme Issues
Updated March 1, 2021 at 7:35am
8
Most recent comment from Kevin:Hi JokubasCurrently the breadcrumbs section of the breadcrumbs does not support the sidebar, you should choose individual categories for this.thanks
Anas altadmory
the shop page is not loading photosClosed
WooCommerce WP Theme Issues
Updated March 1, 2021 at 2:02am
2
Most recent comment from Kevin:Hi Anas !That is the lazy feature of loading the product image# If you don't want to use it go to Appearance-> theme options-> Ecommerce-> Woocommerce, search and turn off option "Lazy load"than ...
Swwapnil
Install ThemeClosed
WooCommerce WP Theme Issues
Updated February 27, 2021 at 1:52am
4
Most recent comment from Kevin:Hi Swwapnil !I helped you set up what's missing on your site, please check backthanks
Jokubas
Change mobile menuClosed
WooCommerce WP Theme Issues
Updated February 26, 2021 at 8:08am
4
Most recent comment from Kevin:Hi Jokubasthanks, Glad to help you
Jokubas
Product fullscreen gallery view duplicate imagesClosed
WooCommerce WP Theme Issues
Updated February 23, 2021 at 8:04am
4
Most recent comment from Kevin:Hi Jokubas !I have changed a small part in the theme file woocommerce / single-product / product-image.php to adjust it.thanks
MURAT BERKAY ÖZEN
Turkish Language SupportClosed
WooCommerce WP Theme Issues
Updated February 22, 2021 at 3:42am
2
Most recent comment from Kevin:hi MURAT BERKAY ÖZEN Please leave details on the part that are not being translated, we will examine the issue in detail and help you correct itthanks
ermanno
cross-sell product not visibleClosed
WooCommerce WP Theme Issues
Updated February 18, 2021 at 3:34am
6
Most recent comment from Kevin:hi ermanno !I have tweaked it for the best display, please check back on the sitethanks
Jokubas
Sticky headerClosed
WooCommerce WP Theme Issues
Updated February 17, 2021 at 3:37am
4
Most recent comment from Kevin:Hi Jokubas
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave ...
Jose
Creating new product WCClosed
WooCommerce WP Theme Issues
Updated February 16, 2021 at 12:53pm
5
Most recent comment from Kevin:Hi Jose!
Currently the theme does not support this change
# You can hide the breadcrumb title on the product page by adding this css at Appearance-> Customize-> Additional CSS
.single-product .ftc-bre ...
ermanno
translateClosed
WooCommerce WP Theme Issues
Updated February 13, 2021 at 10:31am
2
Most recent comment from Kevin:HiPlease use the loco transalte plugin and translate it on your sitethanks
Jose
Content Function ElementorClosed
WooCommerce WP Theme Issues
Updated February 11, 2021 at 8:16am
6
Most recent comment from Kevin:Hi Jose !default store page structure is set by default and no need to visually edit by page builder, create a new page and set it up at Woocommerce-> Settings-> Products tabthanks
Eleanor
Theme keep changing homepage URLClosed
WooCommerce WP Theme Issues
Updated February 10, 2021 at 4:27pm
2
Most recent comment from Kevin:Hi Eleanor !Please deactive plugin FTC Importer, the problem will be solvedthanks
Florence Nassanga
Theme issuesClosed
WooCommerce WP Theme Issues
Updated February 10, 2021 at 2:43am
2
Most recent comment from Kevin:Hi Florence We redirected your reply at this tickethttps://themeftc.ticksy.com/ticket/2686078/thạnks
Imran Hashmi
WPBakery and ElementorClosed
WooCommerce WP Theme Issues
Updated February 9, 2021 at 5:49am
2
Most recent comment from Kevin:Hi Imran Hashmi!
Editing pages with WPabkery cannot be edited with Elementor and vice versa
# homes built with Elemetor include the e-bookmarked sites below, all the rest are built with WPBakery
https ...
Rustam
Need help in setting up the them after installing the demoClosed
WooCommerce WP Theme Issues
Updated February 8, 2021 at 5:38pm
4
Most recent comment from Kevin:Hi Rustam!
Go to Elementor-> Settings and enable Elementor for the footer
# then uqya go back to FTC Footer and Edit those footers with Elementor for editing
thanks