Public Tickets
Isaac Romano
How to BeginClosed
WooCommerce WP Theme Issues
Updated March 3, 2021 at 2:32am
2
Most recent comment from Kevin:Hi Isaac Romano !
Please upload our theme under Appearance-> themes
then activate the theme,
# Next go to Appearance-> Install Plugin, download and activate all the plugins that the theme requires
# ...
Jokubas
Portfolio permalink structureClosed
WooCommerce WP Theme Issues
Updated March 3, 2021 at 2:08am
2
Most recent comment from Kevin:Hi Jokubas Currently the theme does not support this changethanks
Jokubas
Product vertical gallery carouselClosed
WooCommerce WP Theme Issues
Updated March 3, 2021 at 2:06am
2
Most recent comment from Kevin:Hi JokubasI have adjusted it to work correctly on the site, please check again on the sitethanks
Mihai
ThemeFTC Elements in WPBakeryClosed
WooCommerce WP Theme Issues
Updated March 2, 2021 at 3:58am
2
Most recent comment from Kevin:Hi MihaiPlease try to deactivate the plugin using the theme of the plugin we require at Apperance-> install and check its operation.thanks
Jokubas
Hotspot image previewClosed
WooCommerce WP Theme Issues
Updated March 1, 2021 at 7:45am
4
Most recent comment from Kevin:Hi Jokubas !thanks, Glad to help you
Jokubas
FTC Product Categories widgetClosed
WooCommerce WP Theme Issues
Updated March 1, 2021 at 7:35am
8
Most recent comment from Kevin:Hi JokubasCurrently the breadcrumbs section of the breadcrumbs does not support the sidebar, you should choose individual categories for this.thanks
Anas altadmory
the shop page is not loading photosClosed
WooCommerce WP Theme Issues
Updated March 1, 2021 at 2:02am
2
Most recent comment from Kevin:Hi Anas !That is the lazy feature of loading the product image# If you don't want to use it go to Appearance-> theme options-> Ecommerce-> Woocommerce, search and turn off option "Lazy load"than ...
Swwapnil
Install ThemeClosed
WooCommerce WP Theme Issues
Updated February 27, 2021 at 1:52am
4
Most recent comment from Kevin:Hi Swwapnil !I helped you set up what's missing on your site, please check backthanks
Jokubas
Change mobile menuClosed
WooCommerce WP Theme Issues
Updated February 26, 2021 at 8:08am
4
Most recent comment from Kevin:Hi Jokubasthanks, Glad to help you
Jokubas
Product fullscreen gallery view duplicate imagesClosed
WooCommerce WP Theme Issues
Updated February 23, 2021 at 8:04am
4
Most recent comment from Kevin:Hi Jokubas !I have changed a small part in the theme file woocommerce / single-product / product-image.php to adjust it.thanks
MURAT BERKAY ÖZEN
Turkish Language SupportClosed
WooCommerce WP Theme Issues
Updated February 22, 2021 at 3:42am
2
Most recent comment from Kevin:hi MURAT BERKAY ÖZEN Please leave details on the part that are not being translated, we will examine the issue in detail and help you correct itthanks
ermanno
cross-sell product not visibleClosed
WooCommerce WP Theme Issues
Updated February 18, 2021 at 3:34am
6
Most recent comment from Kevin:hi ermanno !I have tweaked it for the best display, please check back on the sitethanks
Jokubas
Sticky headerClosed
WooCommerce WP Theme Issues
Updated February 17, 2021 at 3:37am
4
Most recent comment from Kevin:Hi Jokubas
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave ...
Jose
Creating new product WCClosed
WooCommerce WP Theme Issues
Updated February 16, 2021 at 12:53pm
5
Most recent comment from Kevin:Hi Jose!
Currently the theme does not support this change
# You can hide the breadcrumb title on the product page by adding this css at Appearance-> Customize-> Additional CSS
.single-product .ftc-bre ...
ermanno
translateClosed
WooCommerce WP Theme Issues
Updated February 13, 2021 at 10:31am
2
Most recent comment from Kevin:HiPlease use the loco transalte plugin and translate it on your sitethanks