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Public Tickets

Per Mork Activating magnify search glass on mobileClosed WooCommerce WP Theme Issues   Updated April 23, 2021 at 1:28am   5 Most recent comment from Kevin:Hi Per Mork I have adjusted this button to work correctly, please clear the Cache and check again on the sitethanks Vicki Riddle Peto Your theme (Peto Child) contains outdated copies of some WooCommerce template files.Closed WooCommerce WP Theme Issues   Updated April 22, 2021 at 7:48am   6 Most recent comment from Kevin:Hi Vicki Riddle !Please provide the correct site link, we will check it correctly and help you correct current issuesthanks nnzhuravlev how to delete sliderClosed WooCommerce WP Theme Issues   Updated April 20, 2021 at 7:22am   2 Most recent comment from Kevin:Hi nnzhuravlev! You can delete the bald slider and add a text editor to add text and style it in the Edit page thanks Ana Lucia Simoes installing the Karo theme version 2.1.9Closed WooCommerce WP Theme Issues   Updated April 20, 2021 at 2:52am   2 Most recent comment from Kevin:Hi Ana LuciaCurrently the Shop page is set to display by default from Woocommerce-> Settings, the structure is shaped from theme and theme options.#If adding content on top of Shop page, please edit ... Ana Lucia Simoes theme installed correctly on wordpress. But homipage with problemClosed WooCommerce WP Theme Issues   Updated April 20, 2021 at 2:33am   2 Most recent comment from Kevin:Hi Ana Lucia !You can edit the homepage with Elementor and add video widget when editing with Elementor on this pagethanks nnzhuravlev How to combine blocksClosed WooCommerce WP Theme Issues   Updated April 19, 2021 at 1:59am   2 Most recent comment from Kevin:Hi nnzhuravlev  !These blocks must be in different pages and the same page builder as the same wpbakery or the same Elementor to copy and use.#For the page builder with wpbakery, copy the block you ... Per Mork Hamburger menu not working on mobileClosed WooCommerce WP Theme Issues   Updated April 17, 2021 at 1:44am   2 Most recent comment from Kevin:Hi Per Mork It seems you have successfully corrected this issue while the menu is working well# Please leave the problem image if it happensthanks Yassine Lharoti Arow down shown in center of textClosed WooCommerce WP Theme Issues   Updated April 15, 2021 at 1:24am   2 Most recent comment from Kevin:Hi Yassine LharotiPlease provided your wp-admin account, I will check the details of the problem and help you adjust on the site thank you Anas altadmory checkout page is not workingClosed WooCommerce WP Theme Issues   Updated April 15, 2021 at 1:20am   2 Most recent comment from Kevin:hi AnasPlease provided your wp-admin account, I will check the details of the problem and help you adjust on the site thank you Richard Gift Shop - Add to Cart BrokeClosed WooCommerce WP Theme Issues   Updated April 14, 2021 at 8:11am   6 Most recent comment from Kevin:Hi Simone !Please create a new ticket and provide your site name, wp-admin account, we will check the details and help you set it up on the site.thanks Ahsan How can i remove Read more section from my product pageClosed WooCommerce WP Theme Issues   Updated April 13, 2021 at 9:25am   4 Most recent comment from Kevin:Hi Ricardo !Please create a new ticket and provide site information and wp-admin access information, we will check the details and help you to remove it.thanks Mahmoud Products disappeared in product sliderClosed WooCommerce WP Theme Issues   Updated April 12, 2021 at 7:54am   4 Most recent comment from Kevin:Hi MahmoudI have tweaked it to work correctly on your site, please check it outthanks LOUIS IKENNA NWALI Homepage header is broken and not showingClosed WooCommerce WP Theme Issues   Updated April 12, 2021 at 3:11am   2 Most recent comment from Kevin:Hi LOUIS IKENNA NWALI Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site thank you Kasia Problem with swipebox overlayClosed WooCommerce WP Theme Issues   Updated April 9, 2021 at 2:00am   27 Most recent comment from Kevin:Hi Fouz Go to Appearance-> editor / assets / js / jquery.swipebox.js and assets / js / jquery.swipebox.min.js and update these 2 files according to the document below.https://github.com/brutaldesign ... יגאל מליקין Footer ProblemClosed WooCommerce WP Theme Issues   Updated April 8, 2021 at 2:30am   4 Most recent comment from Kevin:Hi Argi !Please provide your site name and wp-admin access information on a separate ticket, we will check the details and help you adjust it.thanks