Public Tickets
יגאל מליקין
Footer ProblemClosed
WooCommerce WP Theme Issues
Updated April 8, 2021 at 2:30am
4
Most recent comment from Kevin:Hi Argi !Please provide your site name and wp-admin access information on a separate ticket, we will check the details and help you adjust it.thanks
Borsan Alborsan
Question about Peto RTL SupportClosed
WooCommerce WP Theme Issues
Updated April 7, 2021 at 3:35am
3
Most recent comment from Martin Frank:Hi Borsan Alborsan,Currently it does not support RTL. We are planning to update it in next theme version. It will be available soon.Thank you for your feedback!
Mia
FTC ImporterClosed
WooCommerce WP Theme Issues
Updated April 7, 2021 at 3:32am
2
Most recent comment from Kevin:Hi MiaPlease provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Marco Meneghello
AJAX SEARCHClosed
WooCommerce WP Theme Issues
Updated April 7, 2021 at 1:58am
2
Most recent comment from Kevin:Hi Marco Meneghello !Currently the theme does not support searching with sku# You can refer to the Ajax search lite plugin for more searchthanks
Edgardo Nancucheo
Plroblem With ThemeClosed
WooCommerce WP Theme Issues
Updated April 6, 2021 at 2:32am
2
Most recent comment from Kevin:Hi Edgardo Nancucheo !Wordpress update js big and some features from used plugin have not been updated causing error conflicts# your use of pluign Jquery migrate helper is absolutely correct, please ...
Sisi
blog pageClosed
WooCommerce WP Theme Issues
Updated April 5, 2021 at 2:09am
12
Most recent comment from Kevin:Hi SisiPlease provide complete host, user and passwordthanks
Sisi
Progress bar in ABOUT US pageClosed
WooCommerce WP Theme Issues
Updated April 1, 2021 at 7:16am
2
Most recent comment from Kevin:Hi SisiPlease open the Editor feature on your site so I can fix thisthanks
case17
Template not seen correctly from iPhoneClosed
WooCommerce WP Theme Issues
Updated April 1, 2021 at 2:43am
7
Most recent comment from Kevin:Hi case17I have corrected this on the site, please check backthanks
Kasia
SearchClosed
WooCommerce WP Theme Issues
Updated March 31, 2021 at 9:06am
4
Most recent comment from Kevin:Hi Kasiathanks, have a good day
TBaigans
FTC Footer breaking siteClosed
WooCommerce WP Theme Issues
Updated March 31, 2021 at 7:55am
2
Most recent comment from Kevin:Hi TBaigansTH-widget-pack plugin you are using is causing errors on site with this issuethanks
Jokubas
Shop infinite scroll issueClosed
WooCommerce WP Theme Issues
Updated March 30, 2021 at 7:32am
8
Most recent comment from Kevin:Hi Jokubashave a good day
Jokubas
Footer section cachingClosed
WooCommerce WP Theme Issues
Updated March 30, 2021 at 1:22am
6
Most recent comment from Kevin:Hi Jokubas Your problem is caused by css inline from Elementor when editing is saved, when using Cache it has not been refreshed, it is imperative to delete Cache when you use Cache plugin to optimi ...
vinay parab
Submenu showing alwaysClosed
WooCommerce WP Theme Issues
Updated March 27, 2021 at 1:42am
2
Most recent comment from Kevin:Hi vinay parab !Try going to Mega Main Menu and hit save all settings, then clear the Cache and check its displaythanks
Jokubas
Blogs Read More buttonClosed
WooCommerce WP Theme Issues
Updated March 26, 2021 at 2:59am
2
Most recent comment from Kevin:Hi JokubasI have adjusted it to display correctly on the sitethanks
roshan
On click blocking screen with popupClosed
WooCommerce WP Theme Issues
Updated March 26, 2021 at 1:43am
6
Most recent comment from Kevin:Hi roshanI adjusted it correctly, delete the Cache and check againthanks