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Public Tickets

Ivan Guajardo Lozano WKBakery Page BuilderClosed WooCommerce WP Theme Issues   Updated August 31, 2020 at 4:10am   4 Most recent comment from Kevin:Hi Ivan Guajardo Lozano !thank you, have a good day Danny Cannot change the logoClosed WooCommerce WP Theme Issues   Updated August 31, 2020 at 2:33am   2 Most recent comment from Kevin:Hi DannyPlease set your logo at Theme options-> General-> Logo - Favicon, then go to Edit page of the homepage, scroll down to page options and delete your own logo option here.thank you Shamvill Multiple Karo Jewellery Theme IssueClosed WooCommerce WP Theme Issues   Updated August 29, 2020 at 2:54am   5 Most recent comment from Kevin:Hi ShamvillCurrently the demo homepage is on your page, go to the Pages menu to search# WpBAkery is working properly on the site, please clear the Cache and check againthank you Marco Scheider WooCommerce Variation Swatches Settings - necessary?Closed WooCommerce WP Theme Issues   Updated August 28, 2020 at 1:56am   2 Most recent comment from Kevin:Hi Marco! # "WooCommerce Variation Swatches" is just a plugin that changes the appearance of product variations, if you don't like it you can deactivate it.# you can deactive YITH WIshlist if you ... Dhruv chawla Not able to change header logoClosed WooCommerce WP Theme Issues   Updated August 28, 2020 at 1:16am   2 Most recent comment from Kevin:Hi Dhruv chawla !Go to Edit page of the homepage, scroll down to Page options and delete the logo option for each page here, it will get the setting at Theme options-> general-> Logo - Faviconthank ... merson palavino FTC IssueClosed WooCommerce WP Theme Issues   Updated August 27, 2020 at 7:59am   12 Most recent comment from Kevin:Hi merson# earlier it was added with css, i removed it, add the same back-ground as you added from the newletter blockthank you Marco Scheider wrong related productsClosed WooCommerce WP Theme Issues   Updated August 27, 2020 at 1:52am   12 Most recent comment from Kevin:Hi Marco !Woocommerce has many documents that you can refer to herehttps://docs.woocommerce.com/thank you and have a good day Krystian Drzewiecki change of photo on the home pageClosed WooCommerce WP Theme Issues   Updated August 26, 2020 at 7:42am   2 Most recent comment from Kevin:Hi Krystian Drzewiecki # This is Revo Slider, let's Edit this Slider and replace that photothank youhttps://prnt.sc/u61742http://prntscr.com/u61823thank you Krystian Drzewiecki How to enable the homepageClosed WooCommerce WP Theme Issues   Updated August 26, 2020 at 7:37am   8 Most recent comment from Kevin:Hi Krystian Drzewiecki! # This is Revo Slider, let's Edit this Slider and replace that photothank you Marco Scheider change tab textClosed WooCommerce WP Theme Issues   Updated August 26, 2020 at 2:29am   4 Most recent comment from Kevin:Hi Marco !thank you, have a good day SYED FASEEH UL HASSAN unable to import the demoClosed WooCommerce WP Theme Issues   Updated August 25, 2020 at 4:23am   4 Most recent comment from Kevin:Hi SYED FASEEH UL HASSAN I have fixed the site issues, now you can use FTC Importer to import content on the site# Please clear the Cache and try again on the sitethank you Glenn WP Update 5.5Closed WooCommerce WP Theme Issues   Updated August 24, 2020 at 2:00am   4 Most recent comment from Kevin:Hi Glenn !thank you, have a good day Miss Fashion Week website url got redirectedClosed WooCommerce WP Theme Issues   Updated August 19, 2020 at 3:25am   6 Most recent comment from Kevin:Hi Miss Fashion Week! We have never met it before, please check the plugin used, or contact the hosting provider for the most accurate and timely support.thank you Andreas Read more - Read less after updateClosed WooCommerce WP Theme Issues   Updated August 19, 2020 at 1:57am   4 Most recent comment from Kevin:Hi Andreas !Please add this code in the functions.php file of theme-child and check again add_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_excerpt', ... Ben Mills Missing theme optionsClosed WooCommerce WP Theme Issues   Updated August 17, 2020 at 3:02am   2 Most recent comment from Kevin:Hi Ben Mills! Go to Apperance-> Install plugin, download and active Redux lite plugin to bring up Theme options thank you