Public Tickets
Dhruv chawla
Not able to change header logoClosed
WooCommerce WP Theme Issues
Updated August 28, 2020 at 1:16am
2
Most recent comment from Kevin:Hi Dhruv chawla !Go to Edit page of the homepage, scroll down to Page options and delete the logo option for each page here, it will get the setting at Theme options-> general-> Logo - Faviconthank ...
merson palavino
FTC IssueClosed
WooCommerce WP Theme Issues
Updated August 27, 2020 at 7:59am
12
Most recent comment from Kevin:Hi merson# earlier it was added with css, i removed it, add the same back-ground as you added from the newletter blockthank you
Marco Scheider
wrong related productsClosed
WooCommerce WP Theme Issues
Updated August 27, 2020 at 1:52am
12
Most recent comment from Kevin:Hi Marco !Woocommerce has many documents that you can refer to herehttps://docs.woocommerce.com/thank you and have a good day
Krystian Drzewiecki
change of photo on the home pageClosed
WooCommerce WP Theme Issues
Updated August 26, 2020 at 7:42am
2
Most recent comment from Kevin:Hi Krystian Drzewiecki
# This is Revo Slider, let's Edit this Slider and replace that photothank youhttps://prnt.sc/u61742http://prntscr.com/u61823thank you
Krystian Drzewiecki
How to enable the homepageClosed
WooCommerce WP Theme Issues
Updated August 26, 2020 at 7:37am
8
Most recent comment from Kevin:Hi Krystian Drzewiecki!
# This is Revo Slider, let's Edit this Slider and replace that photothank you
Marco Scheider
change tab textClosed
WooCommerce WP Theme Issues
Updated August 26, 2020 at 2:29am
4
Most recent comment from Kevin:Hi Marco !thank you, have a good day
SYED FASEEH UL HASSAN
unable to import the demoClosed
WooCommerce WP Theme Issues
Updated August 25, 2020 at 4:23am
4
Most recent comment from Kevin:Hi SYED FASEEH UL HASSAN I have fixed the site issues, now you can use FTC Importer to import content on the site# Please clear the Cache and try again on the sitethank you
Glenn
WP Update 5.5Closed
WooCommerce WP Theme Issues
Updated August 24, 2020 at 2:00am
4
Most recent comment from Kevin:Hi Glenn !thank you, have a good day
Miss Fashion Week
website url got redirectedClosed
WooCommerce WP Theme Issues
Updated August 19, 2020 at 3:25am
6
Most recent comment from Kevin:Hi Miss Fashion Week!
We have never met it before, please check the plugin used, or contact the hosting provider for the most accurate and timely support.thank you
Andreas
Read more - Read less after updateClosed
WooCommerce WP Theme Issues
Updated August 19, 2020 at 1:57am
4
Most recent comment from Kevin:Hi Andreas !Please add this code in the functions.php file of theme-child and check again
add_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_excerpt', ...
Ben Mills
Missing theme optionsClosed
WooCommerce WP Theme Issues
Updated August 17, 2020 at 3:02am
2
Most recent comment from Kevin:Hi Ben Mills!
Go to Apperance-> Install plugin, download and active Redux lite plugin to bring up Theme options
thank you
Miss Fashion Week
vendor announcement linkClosed
WooCommerce WP Theme Issues
Updated August 14, 2020 at 3:06am
2
Most recent comment from Kevin:Hi Miss Fashion Week Please provide a vendor account and an administrator account, I will check the details of the issue# Or consult the support here and do it on the site https://wordpress.org/s ...
laercio
ThemeFTC PluginClosed
WooCommerce WP Theme Issues
Updated August 13, 2020 at 8:07am
2
Most recent comment from Kevin:Hi laercio !Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Sugar India
how can i import demo home pageClosed
WooCommerce WP Theme Issues
Updated August 12, 2020 at 9:17am
6
Most recent comment from Kevin:Hi kuppusamy !Please create a separate ticket, and provide the purchase code, site name and wp-admin account, I will check the details of the problem and help you to get it up on the site quickly an ...
Arjun
Organico ThemeClosed
WooCommerce WP Theme Issues
Updated August 12, 2020 at 1:47am
2
Most recent comment from Kevin:Hi Arjun !Our theme is built from our side, it follows the default structure of Wordpress and Envato themes,#When you have purchased the theme, you are completely free to customize it for your own ...