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Public Tickets

pmo ftc mileston iconsClosed WooCommerce WP Theme Issues   Updated September 11, 2020 at 2:42am   10 Most recent comment from Kevin:Hi pmothank you, Glad to help you Min Thaik Han WPML compatibilityClosed Pre Sale Questions   Updated September 11, 2020 at 1:12am   3 Most recent comment from Kevin:Hi Min Thaik Han  !Our theme is WPML-compatible, you can use it for multilingual translation on the sitethank you Marco Scheider html code will be deletedClosed WooCommerce WP Theme Issues   Updated September 10, 2020 at 10:20am   6 Most recent comment from Kevin:Hi Marcothank you, Glad to help you Marco Scheider capital letters at shoping chartClosed WooCommerce WP Theme Issues   Updated September 10, 2020 at 2:40am   4 Most recent comment from Kevin:Hi Marcothank you, Glad to help you Marco Scheider tax slug at category listingClosed WooCommerce WP Theme Issues   Updated September 10, 2020 at 2:39am   4 Most recent comment from Kevin:Hi Marco thank you, Have a good day Bart Cornelis Issues with Dove themeClosed WooCommerce WP Theme Issues   Updated September 10, 2020 at 2:20am   4 Most recent comment from Kevin:hi Bart Cornelis !That's because of the update Mega main menu 2.2.0, I adjusted it so everything displayed correctlyPlease check back on the sitethank you Marcello Camera post option>customization click doesn't workClosed WooCommerce WP Theme Issues   Updated September 9, 2020 at 8:14am   7 Most recent comment from Kevin:Hi Marcello Camera! "welldone" is not our topic, please properly contact their support for the most accurate support.thank you Ivo Can't use wp bakery builder since updating the themeClosed WooCommerce WP Theme Issues   Updated September 9, 2020 at 6:47am   12 Most recent comment from Kevin:Hi Ivoplease clear the Cache to use FTC Importer, or press ctr + f5 and check again, click Homepage first then you can click the "Import" button.# Previously Front-end Editor is hidden due to not opt ... Connect APAC Header & Menu problem - hiding behind page contentClosed WooCommerce WP Theme Issues   Updated September 9, 2020 at 3:44am   11 Most recent comment from Kevin:Hi Connect APAC  !I have corrected this issue beforePlease clear the Cache and check this problemthank you a Missing demo homepagesClosed WooCommerce WP Theme Issues   Updated September 9, 2020 at 2:55am   2 Most recent comment from Kevin:Hi a! To import the remaining Home pages, please go to FTC Importer-> Homepage Importer, select the homepage you want to use to import on the site. thank you Ivo I have to re-open ticket as I am having no response on an urgent matter=Can't use wp bakery builder since updating the themeClosed WooCommerce WP Theme Issues   Updated September 9, 2020 at 2:36am   2 Most recent comment from Kevin:Hi Ivo Please delete Cache and check again, currently Editor with WPBakery is working well on the sitehttp://prntscr.com/udzw5kthank you pmo ftc setupClosed WooCommerce WP Theme Issues   Updated September 9, 2020 at 2:13am   2 Most recent comment from Kevin:Hi Pmo !Please refer to 1 Document below Marco Scheider do not show price range but single priceClosed WooCommerce WP Theme Issues   Updated September 9, 2020 at 1:52am   4 Most recent comment from Kevin:Hi Marco !thank you, have a good day Peter MegaMainMenuClosed WooCommerce WP Theme Issues   Updated September 9, 2020 at 1:50am   4 Most recent comment from Kevin:Hi PeterI have activated maga main menu for main menu, you can change settings at Mega Main Menu-> Skin-> primarythank you Marco Scheider how to edit the dropdown menue rightClosed WooCommerce WP Theme Issues   Updated September 8, 2020 at 9:15am   4 Most recent comment from Kevin:Hi Marco thank you, Glad to help you