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Public Tickets

sekhmet14 sticky menu optionClosed WooCommerce WP Theme Issues   Updated October 29, 2020 at 3:02am   6 Most recent comment from Kevin:Hi sekhmet14 ! You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could lea ... Daniel Mobile Menu blankClosed WooCommerce WP Theme Issues   Updated October 29, 2020 at 2:51am   2 Most recent comment from Kevin:Hi Daniel Add this css to adjust it at Appearance-> Customize-> Additional CSS@media (max-width: 959px) {#mega_main_menu.responsive-enable.mobile_minimized-enable> .menu_holder> .menu_inner> ul {  ... Arjun Theme - Plugins upgradation - Best Practices to adoptClosed WooCommerce WP Theme Issues   Updated October 28, 2020 at 8:17am   11 Most recent comment from Kevin:Hi  René!Do the same for Revo slider, WPBakery and Mega Main Menuthanks cuixiao zhao OrdoClosed WooCommerce WP Theme Issues   Updated October 28, 2020 at 6:58am   2 Most recent comment from Kevin:Hi cuixiao zhao !# 1API from google is no longer used, you don't need to import it, use wiget maps from WPBakery or Elementor# 2 Go to Mega Main Menu and choose the primary to activate it for t ... Senita Whitelaw Install Demo 43Closed WooCommerce WP Theme Issues   Updated October 27, 2020 at 7:13am   4 Most recent comment from Kevin:Hi Senita Whitelaw! Please download and upload the latest Karo 2.1.6 theme to update FTC Importer with the latest Homepagethanks Harris menus consistancyClosed WooCommerce WP Theme Issues   Updated October 26, 2020 at 9:24am   4 Most recent comment from Kevin:Hithanks, have a good day Kaan Uslu Remove Breadcrumb from all pagesClosed WooCommerce WP Theme Issues   Updated October 26, 2020 at 3:43am   10 Most recent comment from Kevin:Hi Richard ! # please deactivate and remove plugin "Variation Swatches for Woocommerce" and replace with this plugin to fix the problem with Customize# then go to Products-> attribute to change the ... Andres molina Featured image appears under headerClosed WooCommerce WP Theme Issues   Updated October 26, 2020 at 1:20am   4 Most recent comment from Kevin:Hi Andres molina  !Hi, we were back at the beginning of the week# Please read this document and set up on sitehttps://wordpress.org/support/topic/featured-image-in-google-search-and/thanks sartaj osapa themeClosed WooCommerce WP Theme Issues   Updated October 22, 2020 at 3:05am   2 Most recent comment from Kevin:Hi sartaj! Please go to FTC Importer-> Homepage Importer, select the demo homepage and import them one by one thanks René van Roekel Theme UpdateClosed WooCommerce WP Theme Issues   Updated October 22, 2020 at 1:56am   9 Most recent comment from Kevin:Hi René thanks, Have a good day René van Roekel Checkout PageClosed WooCommerce WP Theme Issues   Updated October 22, 2020 at 1:55am   6 Most recent comment from Kevin:Hi René  !we are changing the checkout page structure from the default form available from Woocommerceyou can try Edit it with Edit Elementor#According to the document belowhttps://buildwoofunnels ... Zyhira Tabsaum Unable to import demo dataClosed WooCommerce WP Theme Issues   Updated October 21, 2020 at 3:33am   3 Most recent comment from Kevin:Hi umar saleem and  Zyhira TabsaumPlease create a separate ticket, provide the site name and wp-admin access information, we will check the details of the issue and help you to set up the site comp ... gangza Mobile Shopping CartClosed WooCommerce WP Theme Issues   Updated October 21, 2020 at 2:08am   5 Most recent comment from Kevin:Hi gangza ! You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave u ... Fernando admin-main.js:141 Uncaught TypeError: jQuery(...).live is not a functionClosed WooCommerce WP Theme Issues   Updated October 19, 2020 at 3:12am   2 Most recent comment from Kevin:Hi Fernando! Go to this file (assets / js / admin-main.js) and replace "live" to "on", to fix this problem. thanks Zerk_Chris I'm having a very big issue editting the Wibar theme I purchased from y'allClosed WooCommerce WP Theme Issues   Updated October 19, 2020 at 3:01am   48 Most recent comment from Kevin:Hi Zerk_Christhanks, have a good day