Okay

Public Tickets

Rain H Ordo Home 22 and Home 4Closed WooCommerce WP Theme Issues   Updated December 24, 2020 at 4:03am   13 Most recent comment from Kevin:Hi Rain !Please edit the page with Elementor and add the FTC Product Slider widget to add your product in the empty slots# Please save home 22 as a template from Elementor to use it later# I have adj ... Sisi shop pageClosed WooCommerce WP Theme Issues   Updated December 24, 2020 at 2:53am   10 Most recent comment from Kevin:Hi Sisi  please clear Cache and ctrl + f5, reload the page and check againthanks Richard Theme update Product Details not ResponsiveClosed WooCommerce WP Theme Issues   Updated December 23, 2020 at 9:12am   4 Most recent comment from Kevin:Hi Richard !thanks , Merry Christmasthanks Michael Solanke Several issues with the themeClosed WooCommerce WP Theme Issues   Updated December 23, 2020 at 3:21am   2 Most recent comment from Kevin:Hi Michael Solanke #Change LOGO: Please go to Appearance -> Theme Options -> General -> Logo & Favicon and setup the logo for the whole site. Then go to edit the homepage, pull down the Page Option s ... Bart Cornelis Mega main menu issue in dynamic_style.phpClosed WooCommerce WP Theme Issues   Updated December 22, 2020 at 4:20am   2 Most recent comment from Kevin:Hi Bart CornelisPlease replace "#mega_main_menu" to ".mega_main_menu" to solve the problems. Thanks Duchemin FTC import updateClosed Pre Sale Questions   Updated December 22, 2020 at 2:17am   2 Most recent comment from Kevin:Hi Duchemin  !Please provide the theme you are using and current versionthanks Maharaja Menú - MobileClosed WooCommerce WP Theme Issues   Updated December 21, 2020 at 3:43am   4 Most recent comment from Kevin:Hi Barbara !Please create a separate ticket and leave a detailed problem on the site you are facingthanks sekhmet14 menuClosed WooCommerce WP Theme Issues   Updated December 18, 2020 at 2:11am   4 Most recent comment from Kevin:Hi sekhmet14thanks, Glad to help you sekhmet14 lightbox issueClosed WooCommerce WP Theme Issues   Updated December 17, 2020 at 2:05am   5 Most recent comment from Kevin:Hi sekhmet14 You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave ... SCOSTARO Diferents colors in different navigatorClosed WooCommerce WP Theme Issues   Updated December 16, 2020 at 3:52am   7 Most recent comment from Kevin:thanks, Have a good day Ivo Elementor sections not showing and others show incomplete since las wp updateClosed WooCommerce WP Theme Issues   Updated December 15, 2020 at 7:40am   2 Most recent comment from Kevin:Hi Ivo !Please clear the Cache and check on another browser to check its displayhttps://prnt.sc/w2z2x7https://prnt.sc/w2z324thanks shalayna brown Unable to customizeClosed WooCommerce WP Theme Issues   Updated December 15, 2020 at 3:41am   5 Most recent comment from Kevin:Hi shalayna brownYour problem has been solved please clear the Cache and check againthanks Milan Wordpress 5.6 - Popup black overlayClosed WooCommerce WP Theme Issues   Updated December 14, 2020 at 9:52am   8 Most recent comment from Kevin:Hi Milan! #Yes thanks for your helpful info, customers can use this plugin to downgrade js as a temporary fix. https://wordpress.org/plugins/enable-jquery-migrate-helper/ thanks Eleonora Fabbrizio wpbakery builderClosed WooCommerce WP Theme Issues   Updated December 14, 2020 at 4:05am   12 Most recent comment from Kevin:Hi Willem V! Please create a separate ticket. provide site name and wp-admin access information and I will check the details and help you fix it on the sitethanks harisaltaf Possible To Close hoveover optionClosed WooCommerce WP Theme Issues   Updated December 12, 2020 at 3:08am   2 Most recent comment from Kevin:Hi harisaltaf! Go to Assets / js / mobile.js and delete the contents of this file thanks