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Public Tickets

Bart Cornelis Mega main menu issue in dynamic_style.phpClosed WooCommerce WP Theme Issues   Updated December 22, 2020 at 4:20am   2 Most recent comment from Kevin:Hi Bart CornelisPlease replace "#mega_main_menu" to ".mega_main_menu" to solve the problems. Thanks Duchemin FTC import updateClosed Pre Sale Questions   Updated December 22, 2020 at 2:17am   2 Most recent comment from Kevin:Hi Duchemin  !Please provide the theme you are using and current versionthanks Maharaja Menú - MobileClosed WooCommerce WP Theme Issues   Updated December 21, 2020 at 3:43am   4 Most recent comment from Kevin:Hi Barbara !Please create a separate ticket and leave a detailed problem on the site you are facingthanks sekhmet14 menuClosed WooCommerce WP Theme Issues   Updated December 18, 2020 at 2:11am   4 Most recent comment from Kevin:Hi sekhmet14thanks, Glad to help you sekhmet14 lightbox issueClosed WooCommerce WP Theme Issues   Updated December 17, 2020 at 2:05am   5 Most recent comment from Kevin:Hi sekhmet14 You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave ... SCOSTARO Diferents colors in different navigatorClosed WooCommerce WP Theme Issues   Updated December 16, 2020 at 3:52am   7 Most recent comment from Kevin:thanks, Have a good day Ivo Elementor sections not showing and others show incomplete since las wp updateClosed WooCommerce WP Theme Issues   Updated December 15, 2020 at 7:40am   2 Most recent comment from Kevin:Hi Ivo !Please clear the Cache and check on another browser to check its displayhttps://prnt.sc/w2z2x7https://prnt.sc/w2z324thanks shalayna brown Unable to customizeClosed WooCommerce WP Theme Issues   Updated December 15, 2020 at 3:41am   5 Most recent comment from Kevin:Hi shalayna brownYour problem has been solved please clear the Cache and check againthanks Milan Wordpress 5.6 - Popup black overlayClosed WooCommerce WP Theme Issues   Updated December 14, 2020 at 9:52am   8 Most recent comment from Kevin:Hi Milan! #Yes thanks for your helpful info, customers can use this plugin to downgrade js as a temporary fix. https://wordpress.org/plugins/enable-jquery-migrate-helper/ thanks Eleonora Fabbrizio wpbakery builderClosed WooCommerce WP Theme Issues   Updated December 14, 2020 at 4:05am   12 Most recent comment from Kevin:Hi Willem V! Please create a separate ticket. provide site name and wp-admin access information and I will check the details and help you fix it on the sitethanks harisaltaf Possible To Close hoveover optionClosed WooCommerce WP Theme Issues   Updated December 12, 2020 at 3:08am   2 Most recent comment from Kevin:Hi harisaltaf! Go to Assets / js / mobile.js and delete the contents of this file thanks Dolos Vani Wordpress theme not installingClosed WooCommerce WP Theme Issues   Updated December 11, 2020 at 4:04am   2 Most recent comment from Kevin:Hi Dolos  !You need to unzip the downloaded file and get the correct theme to uploadthanks Ron Bryant Swipe-box overlayClosed WooCommerce WP Theme Issues   Updated December 10, 2020 at 3:57am   2 Most recent comment from Kevin:Hi Ron Bryant  !This is a problem with the WP 5.6 update using lightbox with swipebox, to fix this problem go to Appearance-> Editor / assets / js / customjs (or global.js) and search for js then d ... Agoston Mobil Menü and button featureClosed WooCommerce WP Theme Issues   Updated December 10, 2020 at 2:36am   2 Most recent comment from Kevin:Hi Agoston These are 2 default display contents from the theme, the menu will display default main menu # and 4 buttons on mobile version only have options on / off at Theme options-> Logo & favicon / ... Sisi footer informationClosed WooCommerce WP Theme Issues   Updated December 9, 2020 at 2:23am   4 Most recent comment from Kevin:Hi Sisithanks, have a good day