Public Tickets
ermanno
cross-sell product not visibleClosed
WooCommerce WP Theme Issues
Updated February 18, 2021 at 3:34am
6
Most recent comment from Kevin:hi ermanno !I have tweaked it for the best display, please check back on the sitethanks
Hari Pathmanathan
Can you put a video in the slider on the home paheClosed
Pre Sale Questions
Updated February 18, 2021 at 3:22am
2
Most recent comment from Kevin:hi Hari Pathmanathan Revo slider supports you to add video to replace images, you can set it upthanks
Jokubas
Sticky headerClosed
WooCommerce WP Theme Issues
Updated February 17, 2021 at 3:37am
4
Most recent comment from Kevin:Hi Jokubas
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave ...
Alexander Duff
Import ThemeClosed
Pre Sale Questions
Updated February 17, 2021 at 3:01am
4
Most recent comment from Kevin:Hi Alexander Duff !
we went back to work after the break
# Please upload the theme at Appearance-> Themes
and we will help you complete the demo quickly and accuratelythanks
Jose
Creating new product WCClosed
WooCommerce WP Theme Issues
Updated February 16, 2021 at 12:53pm
5
Most recent comment from Kevin:Hi Jose!
Currently the theme does not support this change
# You can hide the breadcrumb title on the product page by adding this css at Appearance-> Customize-> Additional CSS
.single-product .ftc-bre ...
Rita
Elementor and WPBakeryClosed
Pre Sale Questions
Updated February 14, 2021 at 3:20am
2
Most recent comment from Martin Frank:Hi Rita,Yes, they are included into the installation of the Karo Jewellery theme. You can use them for Free.Thank you,
ermanno
translateClosed
WooCommerce WP Theme Issues
Updated February 13, 2021 at 10:31am
2
Most recent comment from Kevin:HiPlease use the loco transalte plugin and translate it on your sitethanks
Jose
Content Function ElementorClosed
WooCommerce WP Theme Issues
Updated February 11, 2021 at 8:16am
6
Most recent comment from Kevin:Hi Jose !default store page structure is set by default and no need to visually edit by page builder, create a new page and set it up at Woocommerce-> Settings-> Products tabthanks
Derek Collinson
FeaturesClosed
Pre Sale Questions
Updated February 11, 2021 at 7:28am
2
Most recent comment from Kevin:Hi Derek Collinson # 1 you can builder pages with gutenberg and set up responsive with supportợ của nó#2you can only edit with Elementor or Gutenberg, they are separate and not save generic# ...
Eleanor
Theme keep changing homepage URLClosed
WooCommerce WP Theme Issues
Updated February 10, 2021 at 4:27pm
2
Most recent comment from Kevin:Hi Eleanor !Please deactive plugin FTC Importer, the problem will be solvedthanks
Florence Nassanga
Theme issuesClosed
WooCommerce WP Theme Issues
Updated February 10, 2021 at 2:43am
2
Most recent comment from Kevin:Hi Florence We redirected your reply at this tickethttps://themeftc.ticksy.com/ticket/2686078/thạnks
Imran Hashmi
WPBakery and ElementorClosed
WooCommerce WP Theme Issues
Updated February 9, 2021 at 5:49am
2
Most recent comment from Kevin:Hi Imran Hashmi!
Editing pages with WPabkery cannot be edited with Elementor and vice versa
# homes built with Elemetor include the e-bookmarked sites below, all the rest are built with WPBakery
https ...
Rustam
Need help in setting up the them after installing the demoClosed
WooCommerce WP Theme Issues
Updated February 8, 2021 at 5:38pm
4
Most recent comment from Kevin:Hi Rustam!
Go to Elementor-> Settings and enable Elementor for the footer
# then uqya go back to FTC Footer and Edit those footers with Elementor for editing
thanks
Martin
Text edit location.Closed
WooCommerce WP Theme Issues
Updated February 8, 2021 at 4:13pm
4
Most recent comment from Kevin:Hi Martinthanks, Glad to help you
Priya Gupta
Unable to install the theme properlyClosed
WooCommerce WP Theme Issues
Updated February 7, 2021 at 3:14am
7
Most recent comment from Kevin:Hi Priya Gupta !We will redirect and reply to your own ticketthanks