Public Tickets
Kasia
SearchClosed
WooCommerce WP Theme Issues
Updated March 31, 2021 at 9:06am
4
Most recent comment from Kevin:Hi Kasiathanks, have a good day
TBaigans
FTC Footer breaking siteClosed
WooCommerce WP Theme Issues
Updated March 31, 2021 at 7:55am
2
Most recent comment from Kevin:Hi TBaigansTH-widget-pack plugin you are using is causing errors on site with this issuethanks
Jokubas
Shop infinite scroll issueClosed
WooCommerce WP Theme Issues
Updated March 30, 2021 at 7:32am
8
Most recent comment from Kevin:Hi Jokubashave a good day
Jokubas
Footer section cachingClosed
WooCommerce WP Theme Issues
Updated March 30, 2021 at 1:22am
6
Most recent comment from Kevin:Hi Jokubas Your problem is caused by css inline from Elementor when editing is saved, when using Cache it has not been refreshed, it is imperative to delete Cache when you use Cache plugin to optimi ...
vinay parab
Submenu showing alwaysClosed
WooCommerce WP Theme Issues
Updated March 27, 2021 at 1:42am
2
Most recent comment from Kevin:Hi vinay parab !Try going to Mega Main Menu and hit save all settings, then clear the Cache and check its displaythanks
Jokubas
Blogs Read More buttonClosed
WooCommerce WP Theme Issues
Updated March 26, 2021 at 2:59am
2
Most recent comment from Kevin:Hi JokubasI have adjusted it to display correctly on the sitethanks
roshan
On click blocking screen with popupClosed
WooCommerce WP Theme Issues
Updated March 26, 2021 at 1:43am
6
Most recent comment from Kevin:Hi roshanI adjusted it correctly, delete the Cache and check againthanks
Roberto
category pathClosed
WooCommerce WP Theme Issues
Updated March 24, 2021 at 9:26am
6
Most recent comment from Kevin:Hi Robertothanks, Glad to help you
adleesya network
Change Header ImageClosed
WooCommerce WP Theme Issues
Updated March 24, 2021 at 7:25am
4
Most recent comment from Kevin:Hi adleesya network !Please set up the logo according to the instructions below
Please go to Appearance -> Theme Options -> General -> Logo & Favicon and setup the logo for the whole site. Then go t ...
Mandar Kulkarni
Products not shown in grid viewClosed
WooCommerce WP Theme Issues
Updated March 23, 2021 at 3:00am
15
Most recent comment from Kevin:Hi Mandar Kulkarni I have adjusted the Insta view, please check back on the sitethanks
Jokubas
Product fullscreen gallery view infinite scrollClosed
WooCommerce WP Theme Issues
Updated March 20, 2021 at 1:49am
4
Most recent comment from Kevin:Hi Jokubas I helped you tweak it on your site, please check it outthanks
Aleksandar
Read more label does not existClosed
WooCommerce WP Theme Issues
Updated March 17, 2021 at 2:56am
4
Most recent comment from Kevin:Hi Aleksandar I have modified it, please check back on the sitethanks
Richard
Default Welcome Msg!Closed
WooCommerce WP Theme Issues
Updated March 16, 2021 at 3:28am
6
Most recent comment from Kevin:Hi Richard I have adjusted it so it shows the correct information from Theme options-> General-> header of inner pages-> Header nav Informationthanks
PALAK
Product Category Left Sidebar Not able to click in Mobile ViewClosed
WooCommerce WP Theme Issues
Updated March 15, 2021 at 1:31am
2
Most recent comment from Kevin:Hi PALAK Please provided your sitename, wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Lloyd Mavhura
Bought wrong theme and i need to exchangeClosed
WooCommerce WP Theme Issues
Updated March 8, 2021 at 9:14am
2
Most recent comment from Martin Frank:Hi there,I am Martin from ThemeFTC.Unfortunately, they are another author. They are not related to us.So we can not exchange for you our theme.You have to buy it. It is $59 only. You should buy it in ...