Public Tickets
Eric green green
Website homepage keeps reverting to demoClosed
WooCommerce WP Theme Issues
Updated May 14, 2021 at 1:26am
2
Most recent comment from Kevin:hi Eric green !#we went back to work early in the morning according to our hoursPlease deactivate the FTC Importer plugin to avoid the problem of automatic homepage on your sitethanks
Reda
Header StylesClosed
WooCommerce WP Theme Issues
Updated May 13, 2021 at 9:34am
6
Most recent comment from Kevin:Hi JarekThe problem like I said using header config in page options and css causes that error display# to know the exact problem and correct it, please create your own ticket and provide site informa ...
Atikur Rahman
Demo content not match with Live DemoClosed
WooCommerce WP Theme Issues
Updated May 13, 2021 at 2:43am
12
Most recent comment from Kevin:Hi Atikur Rahman The contents are showing in full, please check again on the sitethanks
jhon gomez
PDs incluyed?Closed
WooCommerce WP Theme Issues
Updated May 12, 2021 at 1:32pm
8
Most recent comment from Martin Frank:You are welcome!
jhon gomez
Home's ElementorClosed
WooCommerce WP Theme Issues
Updated May 12, 2021 at 7:04am
6
Most recent comment from Kevin:Hi jhon gomez !The Foodstore includes demo homeoages builter with elementor includedhttps://prnt.sc/12u10koall remaining pages are built with WPbakery# Please go to FTC Importer-> Homepage Importer c ...
Simone Lazzarini
Link social iconClosed
WooCommerce WP Theme Issues
Updated May 11, 2021 at 2:35am
2
Most recent comment from Kevin:Hi SimoneGo to theme options-> general-> Header of inner pgae and scroll to the bottom of the Custom content Editor and edit the link here.https://prnt.sc/12sagppthanks
Simone Lazzarini
translationClosed
WooCommerce WP Theme Issues
Updated May 11, 2021 at 2:25am
2
Most recent comment from Kevin:Hi Simone Search for words and translate herehttps://cartomaniarovetta.com/wp-admin/admin.php?path=languages%2Fthemes%2Fgiftsshop-it_IT.po&bundle=giftsshop&domain=giftsshop&page=loco-theme&action=fi ...
valepoconsulting
Setting demo content on Karo | Jewelry Diamond WooCommerce WordPress ThemeClosed
WooCommerce WP Theme Issues
Updated May 7, 2021 at 9:37am
10
Most recent comment from Kevin:Hi valepoconsulting thanks, have a good day
Mahmoud
Size chartClosed
WooCommerce WP Theme Issues
Updated May 7, 2021 at 1:47am
2
Most recent comment from Kevin:Hi MahmoudWe have adjusted it to work correctly, please check back on the sitethanks
sharmin sultana
Read more and read less button for single product page.Closed
WooCommerce WP Theme Issues
Updated May 7, 2021 at 1:20am
7
Most recent comment from Kevin:Hi sharmin sultana
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could ...
Carlos
ResponsesClosed
WooCommerce WP Theme Issues
Updated May 2, 2021 at 2:06am
4
Most recent comment from Kevin:Hi CarlosWe will try our best to answer questions and provide information to ticketsthanks, have a good day
Mansoor M Khan
Size chart not displaying on mobileClosed
WooCommerce WP Theme Issues
Updated May 1, 2021 at 3:13am
4
Most recent comment from Kevin:Hi Mansoor M KhanI adjusted it, please clear the Cache and check againthanks
Ronaldo Santos
Wordpress 5.6 - Popup black overlay IIClosed
WooCommerce WP Theme Issues
Updated May 1, 2021 at 2:54am
9
Most recent comment from Kevin:Hi
Go to Appearance-> Editor / assets / js and update these 2 js files "jquery.swipebox.min.js" and "jquery.swipebox.js" in the form below.
https://github.com/brutaldesign/swipebox/blob/master/src/j ...
Ana Lucia Simoes
Refund themeClosed
WooCommerce WP Theme Issues
Updated April 29, 2021 at 3:38am
2
Most recent comment from Kevin:Hi Ana Lucia !Thanks for your contributions, the theme is evolving comprehensively and you may not be too familiar with it# Currently we cannot download the file you provided, please provide it ag ...
Ana Lucia Simoes
Karo theme version 2.1.9Closed
WooCommerce WP Theme Issues
Updated April 27, 2021 at 2:32am
4
Most recent comment from Kevin:Hi Ana LuciaI helped you hide it on the site, please check backthanks