Public Tickets
Ariful Islam
I can not edit header top bar contentClosed
WooCommerce WP Theme Issues
Updated June 1, 2021 at 6:57am
4
Most recent comment from Kevin:Hi Ariful IslamI removed the logo at Edit page->page options to get the settings at Theme options# Currently the header-layout does not allow editing in the template# you can edit the content at the ...
Sonal
i can see the themes code after importing a demo home pageClosed
WooCommerce WP Theme Issues
Updated May 31, 2021 at 2:36am
3
Most recent comment from Kevin:Hi Sonal
This page is being built with WPbakery, please activate this plugin at Appearance->Install plugin so that it displays the correct content.
thanks
Jordi
Placeholders of login and registration forms are not translatable.Closed
WooCommerce WP Theme Issues
Updated May 28, 2021 at 1:51am
4
Most recent comment from Kevin:Hi JordiI removed the template override from Woocomerce so it translates automatically from Woocommerce plugin pluginthanks
Jeremy
Home 32 Elementor display issueClosed
WooCommerce WP Theme Issues
Updated May 27, 2021 at 1:22am
2
Most recent comment from Kevin:Hi JeremyPlease provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Maximiliano Ozan
Theme update issueClosed
WooCommerce WP Theme Issues
Updated May 26, 2021 at 3:51am
6
Most recent comment from Kevin:Hi Maximiliano thanks, have a good day
Samuel J Brown
New productsClosed
WooCommerce WP Theme Issues
Updated May 26, 2021 at 2:32am
3
Most recent comment from Kevin:Hi Samuel J Brown 1exactly, after importing the changed product category id when entering your site, you can change it to match the products on your sitethanks
NIcolas
Shop layout OrnaldoClosed
WooCommerce WP Theme Issues
Updated May 24, 2021 at 3:18am
6
Most recent comment from Kevin:Hi NIcolas Shop page is set by default from Woocommerce->Settings->products# default page structure from theme, you can go to Theme options->Ecommerce->product Category to choose layout and sidebar ...
Diogo
Read More Read LessClosed
WooCommerce WP Theme Issues
Updated May 24, 2021 at 2:26am
2
Most recent comment from Kevin:Hi Diogoplease provide an account with full admin rights, I will fix this problemthanks
NIcolas
Ornaldo BreadcrumbsClosed
WooCommerce WP Theme Issues
Updated May 24, 2021 at 2:12am
2
Most recent comment from Kevin:Hi NIcolasplease go to its link in the Edit page and remove the -300x42 extension in the image link to fix this problemthanks
Kapil
Mobile menu issueClosed
Pre Sale Questions
Updated May 24, 2021 at 2:01am
2
Most recent comment from Kevin:Hi Kapil Please rename the main menu in use as "main menu" so that it displays correctly on mobilethanks
jhon gomez
edit newsletterClosed
WooCommerce WP Theme Issues
Updated May 20, 2021 at 1:46am
2
Most recent comment from Kevin:Hi jhon gomez !Popup content added at Appearance->widget , sidebar "Popup newletter"# background image is changed at Theme options->General->breadcrumbsthanks
michael wang
product details pageClosed
WooCommerce WP Theme Issues
Updated May 19, 2021 at 6:52am
2
Most recent comment from Kevin:Hi michael wang please go to Appearance->theme options->Ecommerce->Single product select options here for product detail page items likeProduct thumbnail "vertical" and other display related options ...
Pasquale Dimatteo
PROBLEMA PAGINA SHOPClosed
WooCommerce WP Theme Issues
Updated May 19, 2021 at 2:22am
8
Most recent comment from Kevin:Hi Pasquale !
go to FTC Footer from admin menu, put a new footer and use wpbakery to add options, blocks, columns of content with WPBakery to create your menu
thanks
Javed Shaikh
Theme demo templates are not displayingClosed
WooCommerce WP Theme Issues
Updated May 19, 2021 at 2:09am
4
Most recent comment from Kevin:Hi Javed Shaikh !please use WP Reset plugin go to tool->reset enter "reset" to refresh the whole sitw# then go to Appearance->theme to activate the theme, go to Appearance->Install plugin download ...
parham karimi
pluginClosed
WooCommerce WP Theme Issues
Updated May 18, 2021 at 7:24am
6
Most recent comment from Kevin:Hi parham
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us ...