Public Tickets
Pedro
Mobile Menu - WeddingShop Versión 2.0Closed
WooCommerce WP Theme Issues
Updated August 12, 2021 at 10:22am
20
Most recent comment from Kevin:Hiplease add this css at Appearance->Customize->Additional CSS to adjust the width@media (min-width: 992px){}.mega_main_menu > .menu_holder > .menu_inner > ul > li.columns3 >ul { width: 450px;}th ...
Olivia de Charette
CRONA - Theme log errorClosed
WooCommerce WP Theme Issues
Updated August 12, 2021 at 9:00am
8
Most recent comment from Kevin:hi Olivia de CharetteWe can't access even though we're logged in, please download the WP File manager plugin on the site, we will check itthanks
MAKIKO NAKAJIMA
demo import(Homepage importer)Closed
WooCommerce WP Theme Issues
Updated August 23, 2021 at 4:32am
3
Most recent comment from Kevin:Hi MAKIKO NAKAJIMA !Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
BHARAT NAGALIA
Had Purchased Osapa ThemeClosed
WooCommerce WP Theme Issues
Updated August 11, 2021 at 2:06am
8
Most recent comment from Kevin:Hiplease add the following css at Appearance->Customize->Addtional CSS to adjust itbody:not(.admin-bar) .woocommerce table.shop_table tfoot tr:last-child td { display: block;}thanks
Ivan Guajardo Lozano
DisplayClosed
WooCommerce WP Theme Issues
Updated August 10, 2021 at 3:38am
2
Most recent comment from Kevin:Hi Ivan Guajardo Lozano !The problem has been solved, please clear the Cache and check again on the sitethanks
SCOSTARO
Problems with Crona TemplateClosed
WooCommerce WP Theme Issues
Updated August 10, 2021 at 2:24am
2
Most recent comment from Kevin:Hi SCOSTARO !Issue updated for compatibility with WP 5.8 updateyou can update the theme in the way below
Download the latest theme in Theme forest, separate the main theme and extract it, then renam ...
Md Sirazum Monir
Can not change the logoClosed
WooCommerce WP Theme Issues
Updated August 5, 2021 at 7:00am
10
Most recent comment from Kevin:HiThe problem has been solved, please edit the Header according to the link belowhttps://kazidentalsupply.com/wp-admin/post.php?post=7664&action=elementorthanks
Leidy Londono
Black screenClosed
WooCommerce WP Theme Issues
Updated August 3, 2021 at 2:55am
2
Most recent comment from Kevin:Hi Leidy Londono this is a problem with swipebox since WP 5.7 update, please go to Appearance->Editor/assets/js and update the 2 files (jquery.swipebox.js and jquery.swipebox.min.js) according to th ...
Madalina Popa
Change logoClosed
WooCommerce WP Theme Issues
Updated August 2, 2021 at 9:20am
4
Most recent comment from Kevin:Hi GABRIEL
Please go to Appearance -> Theme Options -> General -> Logo & Favicon and setup the logo for the whole site. Then go to edit the homepage, pull down the Page Option section and remove the ...
GABRIEL KALALA
Change the logo on all pagesClosed
WooCommerce WP Theme Issues
Updated August 2, 2021 at 9:20am
2
Most recent comment from Kevin:Hi GABRIEL !
Please go to Appearance -> Theme Options -> General -> Logo & Favicon and setup the logo for the whole site. Then go to edit the homepage, pull down the Page Option section and remove t ...
Pedro
ThemeClosed
WooCommerce WP Theme Issues
Updated July 31, 2021 at 2:38am
6
Most recent comment from Kevin:Hi Pedro,
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us ...
Shivam Manchanda
Import Demo ContentClosed
WooCommerce WP Theme Issues
Updated July 28, 2021 at 2:35am
2
Most recent comment from Kevin:Hi Shivam Manchanda !Please go to Appearance->Install plugin to download and activate the plugins that the theme requires before importing, the FTC Importer plugin and our import tool.thanks
Saleh Salimahomed
AssistanceClosed
WooCommerce WP Theme Issues
Updated July 27, 2021 at 10:00am
8
Most recent comment from Kevin:Hi Saleh Salimahomed
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you coul ...
Stephen Pierce
Column Padding Not WorkingClosed
WooCommerce WP Theme Issues
Updated July 27, 2021 at 1:53am
2
Most recent comment from Kevin:Hiplease leave details of the image you have changed the padding, and provide wp-admin access information we will check the details and help you adjust it on the sitethanks
Slaven Beram
Menu visible on home pageClosed
WooCommerce WP Theme Issues
Updated July 26, 2021 at 2:07am
2
Most recent comment from Kevin:HiI have adjusted it to default display, please check again on the sitethanks