Public Tickets
Gurupriya Jewellery
Regarding MegamenuClosed
WooCommerce WP Theme Issues
Updated October 30, 2021 at 3:22am
2
Most recent comment from Martin Frank:Hi Gurupriya,This is Martin from the ThemeFTC team.Can I help you?Thank you,
carlo
infoClosed
WooCommerce WP Theme Issues
Updated October 30, 2021 at 3:19am
2
Most recent comment from Martin Frank:Hi Carlo,Yes, the Karo theme is compatible with it.Thank you,
valepoconsulting
Import new fontClosed
WooCommerce WP Theme Issues
Updated October 26, 2021 at 9:27am
4
Most recent comment from Kevin:Hi valepoconsultingthanks, have a good day
SAHIL KANOJIYA
bug in themeClosed
WooCommerce WP Theme Issues
Updated October 25, 2021 at 1:38am
3
Most recent comment from Kevin:Hi SAHIL KANOJIYA !Hi, sorry for the delay, we got back to work at the beginning of the week# to correct the current problem add this css code at Appearance->Customize->Additional CSS
div#sticky-w ...
valepoconsulting
Layout customizationClosed
WooCommerce WP Theme Issues
Updated October 21, 2021 at 6:53am
4
Most recent comment from Kevin:Hi valepoconsultingThanks, Have a good day
Erkan Tosun
htmlClosed
Pre Sale Questions
Updated October 20, 2021 at 1:28am
2
Most recent comment from Kevin:Hi Erkan Tosun !Currently we only have templates with Wordpress, no html for these templatesThanks for your attentionthanks
monire
karo themeClosed
WooCommerce WP Theme Issues
Updated October 19, 2021 at 6:50am
2
Most recent comment from Kevin:Hi monire !Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Felix Weiliang Lu
How to set up a Product Deal ?Closed
WooCommerce WP Theme Issues
Updated October 16, 2021 at 3:41am
8
Most recent comment from Kevin:Hi Miguelthanks, Have a good day
Xoxe Garcia
change footerClosed
WooCommerce WP Theme Issues
Updated October 16, 2021 at 1:28am
3
Most recent comment from Kevin:Hi Xoxe GarciaThanks, Have a good day
Boris
Carna theme product list pageClosed
WooCommerce WP Theme Issues
Updated October 13, 2021 at 2:06am
6
Most recent comment from Kevin:Hi Borisproblem caused by lazy loading due to jetpack, i have deactivated it, please clear the cache and check again on sitethanks
Felix Weiliang Lu
Configure FTC Login FormClosed
WooCommerce WP Theme Issues
Updated October 7, 2021 at 6:51am
2
Most recent comment from Kevin:Hi Felix Weiliang Lu!it is pre-set on themes, you can go to Appearance->Theme Editor->inc/woo/functions.php search for "ftc-login-form" form here and adjust it in this filethanks
Pasquale Dimatteo
WOOCOMMERCE ERROR CORRECTION REQUIREDClosed
WooCommerce WP Theme Issues
Updated October 5, 2021 at 4:10am
2
Most recent comment from Kevin:Hi PasqualeI adjusted the version of the Woocommerce templates on the theme to fix the problem# please set the homepage at Settings->Readings, choose a static page, I have deactivated the FTC Importe ...
thiruthiyag
Regarding major bugs in this themeClosed
WooCommerce WP Theme Issues
Updated October 4, 2021 at 7:39am
18
Most recent comment from Kevin:HiI have fixed the issues, please clear the Cache and check again on the sitethanks
Bhargav v
Product Is not Visible after adding on product pageClosed
WooCommerce WP Theme Issues
Updated October 4, 2021 at 1:45am
4
Most recent comment from Kevin:Hi Felix Weiliang LuI answered your question about this on your own ticket, please check againthanks
Muhammad Abrar
Facing issue in Ornaldo | Sport Shop WooCommerce WordPress ThemeClosed
WooCommerce WP Theme Issues
Updated October 4, 2021 at 1:36am
2
Most recent comment from Kevin:Hi Muhammad Abrar !Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you