Public Tickets
Redina
Variations and lots of page loadsClosed
WooCommerce WP Theme Issues
Updated November 4, 2021 at 3:22am
4
Most recent comment from Kevin:HiYour problem has been solved, please clear the cache and check the site againthanks
Xoxe Garcia
Problem In menú in androidClosed
WooCommerce WP Theme Issues
Updated November 3, 2021 at 9:45am
5
Most recent comment from Kevin:Hi Xoxe Garcia !we have tested on various android phones and it is working fine# please clear the Cache in your phone and check it in an incognito browser, or try another android phonethanks
Sevil Albayrak
Redux Framework ErrorClosed
WooCommerce WP Theme Issues
Updated November 2, 2021 at 7:59am
4
Most recent comment from Kevin:Hi Sevil Albayrak !please use current version from Redux Framework plugin for compatibility with PHP version 7.0# to update php on your site, update to PHP 7.3 so it's compatible with all plugi ...
vijayan
NAV MENU ISSUE WHEN SCROLLEDClosed
WooCommerce WP Theme Issues
Updated November 2, 2021 at 1:25am
4
Most recent comment from Kevin:Hi vijayan !I have added this css at Appearance->Customize->Additional CSS to adjust its display on the site, you can check it out
https://prnt.sc/1y3yzydthanks
carlo
infoClosed
WooCommerce WP Theme Issues
Updated November 1, 2021 at 2:21am
2
Most recent comment from Kevin:Hi carlo !Below is the minimum information that your host needs to support for the best Importer process, you need to change the parameters through the admin Cpanel for your host.You can refer to he ...
Jorge Emmanuel Sacha Barragan Barragan
Modify some part of the themeClosed
WooCommerce WP Theme Issues
Updated November 1, 2021 at 1:55am
3
Most recent comment from Kevin:Hi Jorge Emmanuel Sacha BarragaPlease leave details of the purpose that needs to be changed with FTC Blog, we will help you in more detail on this issue.thanks
Mukesh Kumar
Customised login signup and signonClosed
Pre Sale Questions
Updated November 1, 2021 at 1:28am
2
Most recent comment from Kevin:Hi Mukesh KumarSorry for the delay, we're back at the beginning of the week#1 to change the link-wp-admin url, you need to use this plugin because WP doesn't support it yethttps://wordpress ...
Gurupriya Jewellery
Regarding MegamenuClosed
WooCommerce WP Theme Issues
Updated October 30, 2021 at 3:22am
2
Most recent comment from Martin Frank:Hi Gurupriya,This is Martin from the ThemeFTC team.Can I help you?Thank you,
carlo
infoClosed
WooCommerce WP Theme Issues
Updated October 30, 2021 at 3:19am
2
Most recent comment from Martin Frank:Hi Carlo,Yes, the Karo theme is compatible with it.Thank you,
valepoconsulting
Import new fontClosed
WooCommerce WP Theme Issues
Updated October 26, 2021 at 9:27am
4
Most recent comment from Kevin:Hi valepoconsultingthanks, have a good day
SAHIL KANOJIYA
bug in themeClosed
WooCommerce WP Theme Issues
Updated October 25, 2021 at 1:38am
3
Most recent comment from Kevin:Hi SAHIL KANOJIYA !Hi, sorry for the delay, we got back to work at the beginning of the week# to correct the current problem add this css code at Appearance->Customize->Additional CSS
div#sticky-w ...
valepoconsulting
Layout customizationClosed
WooCommerce WP Theme Issues
Updated October 21, 2021 at 6:53am
4
Most recent comment from Kevin:Hi valepoconsultingThanks, Have a good day
Erkan Tosun
htmlClosed
Pre Sale Questions
Updated October 20, 2021 at 1:28am
2
Most recent comment from Kevin:Hi Erkan Tosun !Currently we only have templates with Wordpress, no html for these templatesThanks for your attentionthanks
monire
karo themeClosed
WooCommerce WP Theme Issues
Updated October 19, 2021 at 6:50am
2
Most recent comment from Kevin:Hi monire !Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Felix Weiliang Lu
How to set up a Product Deal ?Closed
WooCommerce WP Theme Issues
Updated October 16, 2021 at 3:41am
8
Most recent comment from Kevin:Hi Miguelthanks, Have a good day