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Public Tickets

Asim Khan Data ImportClosed WooCommerce WP Theme Issues   Updated September 14, 2021 at 4:08am   4 Most recent comment from Kevin:Hi Asim You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a ... Ricardo Theme OptionsClosed WooCommerce WP Theme Issues   Updated September 10, 2021 at 10:51am   4 Most recent comment from Kevin:Hi Ricardo thanks, glad to help you Dennis Change the header style of the product pageClosed WooCommerce WP Theme Issues   Updated September 7, 2021 at 3:05am   2 Most recent comment from Kevin:HiI have added css at Appearance->Customize->Additional CSS to adjust its display, please check again on sitethanks Ivan Guajardo Lozano Banner and email notificationClosed WooCommerce WP Theme Issues   Updated August 31, 2021 at 2:14am   2 Most recent comment from Kevin:Hi#1 I adjusted the breadcrumbs displayyou can change the image at Theme options->General->breadcrumbs#2 for email please refer to the document below and handle it on sitehttps://www.mailpoet.com/blog ... AsadUllahYousu3 Change LogoClosed WooCommerce WP Theme Issues   Updated August 27, 2021 at 1:36am   2 Most recent comment from Kevin:Hi AsadUllahYousu3  ! Please go to Appearance -> Theme Options -> General -> Logo & Favicon and setup the logo for the whole site. Then go to edit the homepage, pull down the Page Option section an ... Victor Tsorakidis Product 360 adjustmentsClosed WooCommerce WP Theme Issues   Updated August 26, 2021 at 2:29am   2 Most recent comment from Kevin:Hi Victor Tsorakidis  !please add more images in 360 photo gallery or update this file at assets/js/threesixty.min.js in theme below Victor Tsorakidis FTC Instagram FeedClosed WooCommerce WP Theme Issues   Updated August 24, 2021 at 1:57am   8 Most recent comment from Kevin:Hi Victor Tsorakidis  !please remove the current FTC Instagram Feed plugin and use the plugin below Victor Tsorakidis I cannot edit Footer BlocksClosed WooCommerce WP Theme Issues   Updated August 23, 2021 at 10:12am   4 Most recent comment from Kevin:HiI have enabled Elementor for Footer at Elementor->Settings, go to FTC Footer, select that footer and edit with Elementorthanks Hawra Elementor conflicts with ThemeFTCClosed WooCommerce WP Theme Issues   Updated August 23, 2021 at 7:21am   7 Most recent comment from Kevin:Hi Hawra  You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us ... Stanislav Submenu mobile ver problemClosed WooCommerce WP Theme Issues   Updated August 23, 2021 at 2:35am   4 Most recent comment from Kevin:Hi Stanislavthanks , Have a good day Himanshu Jain menu content is not visibleClosed WooCommerce WP Theme Issues   Updated August 19, 2021 at 9:19am   7 Most recent comment from Kevin:Hi Himanshu Jainplease go through the FTC Importer->Full import process and check the display if you are using the latest theme from our side, please provide the purchase code for the most timely and ... Mehdi Breadcrumb background imageClosed WooCommerce WP Theme Issues   Updated August 17, 2021 at 7:18am   8 Most recent comment from Kevin:HiI added the css at Appearance->Customize->Additional CSShttps://prnt.sc/1q2qv02thanks Leather Wonders Demo import issuesClosed WooCommerce WP Theme Issues   Updated August 16, 2021 at 1:25am   9 Most recent comment from Kevin:hi Leather Wonders  You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you coul ... Zlatko Header Problem - LOGOClosed WooCommerce WP Theme Issues   Updated August 14, 2021 at 1:42am   4 Most recent comment from Kevin:HiI have checked and found that you have successfully changed the logo on the sitethanks, have a good day htyrel ftc slider not loading imagesClosed WooCommerce WP Theme Issues   Updated August 13, 2021 at 4:25am   4 Most recent comment from Kevin:HII htyrel  thanks, have a good day