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Public Tickets

Ivan Guajardo Lozano DisplayClosed WooCommerce WP Theme Issues   Updated August 10, 2021 at 3:38am   2 Most recent comment from Kevin:Hi Ivan Guajardo Lozano !The problem has been solved, please clear the Cache and check again on the sitethanks SCOSTARO Problems with Crona TemplateClosed WooCommerce WP Theme Issues   Updated August 10, 2021 at 2:24am   2 Most recent comment from Kevin:Hi SCOSTARO !Issue updated for compatibility with WP 5.8 updateyou can update the theme in the way below Download the latest theme in Theme forest, separate the main theme and extract it, then renam ... Md Sirazum Monir Can not change the logoClosed WooCommerce WP Theme Issues   Updated August 5, 2021 at 7:00am   10 Most recent comment from Kevin:HiThe problem has been solved, please edit the Header according to the link belowhttps://kazidentalsupply.com/wp-admin/post.php?post=7664&action=elementorthanks Leidy Londono Black screenClosed WooCommerce WP Theme Issues   Updated August 3, 2021 at 2:55am   2 Most recent comment from Kevin:Hi Leidy Londono this is a problem with swipebox since WP 5.7 update, please go to Appearance->Editor/assets/js and update the 2 files (jquery.swipebox.js and jquery.swipebox.min.js) according to th ... Madalina Popa Change logoClosed WooCommerce WP Theme Issues   Updated August 2, 2021 at 9:20am   4 Most recent comment from Kevin:Hi GABRIEL Please go to Appearance -> Theme Options -> General -> Logo & Favicon and setup the logo for the whole site. Then go to edit the homepage, pull down the Page Option section and remove the ... GABRIEL KALALA Change the logo on all pagesClosed WooCommerce WP Theme Issues   Updated August 2, 2021 at 9:20am   2 Most recent comment from Kevin:Hi GABRIEL ! Please go to Appearance -> Theme Options -> General -> Logo & Favicon and setup the logo for the whole site. Then go to edit the homepage, pull down the Page Option section and remove t ... Pedro ThemeClosed WooCommerce WP Theme Issues   Updated July 31, 2021 at 2:38am   6 Most recent comment from Kevin:Hi Pedro, You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us ... Shivam Manchanda Import Demo ContentClosed WooCommerce WP Theme Issues   Updated July 28, 2021 at 2:35am   2 Most recent comment from Kevin:Hi Shivam Manchanda  !Please go to Appearance->Install plugin to download and activate the plugins that the theme requires before importing, the FTC Importer plugin and our import tool.thanks Saleh Salimahomed AssistanceClosed WooCommerce WP Theme Issues   Updated July 27, 2021 at 10:00am   8 Most recent comment from Kevin:Hi Saleh Salimahomed You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you coul ... Stephen Pierce Column Padding Not WorkingClosed WooCommerce WP Theme Issues   Updated July 27, 2021 at 1:53am   2 Most recent comment from Kevin:Hiplease leave details of the image you have changed the padding, and provide wp-admin access information we will check the details and help you adjust it on the sitethanks Slaven Beram Menu visible on home pageClosed WooCommerce WP Theme Issues   Updated July 26, 2021 at 2:07am   2 Most recent comment from Kevin:HiI have adjusted it to default display, please check again on the sitethanks SCOSTARO Ocultar el autor en BlogClosed WooCommerce WP Theme Issues   Updated July 20, 2021 at 1:27am   7 Most recent comment from Kevin:Hi SCOSTARO !I added that css at Appearance->Customize->Additional CSS to correct the problemthanks Pedro Doubts on pre saleClosed WooCommerce WP Theme Issues   Updated July 19, 2021 at 1:38am   4 Most recent comment from Kevin:Hi Pedro  !Please provided your sitename,  wp-admin account, I will check the details of the problem and help you adjust on the site thank you Zuzant Why is this menu not workig?Closed WooCommerce WP Theme Issues   Updated July 15, 2021 at 1:39am   3 Most recent comment from Kevin:Hi Zuzant thanks, have a good day ermanno translateClosed WooCommerce WP Theme Issues   Updated July 13, 2021 at 2:03am   5 Most recent comment from Kevin:Hi nv@skepsisityes, thanks, have a good day